Identity Verification
- Why does the login prompt say, "This user type cannot log in"?
- Guidance of account opening on HashKey Exchange using a Hong Kong Non-Permanent ID
- Guidance of account opening on HashKey Exchange using a Chinese passport
- Guidance of account opening for retail customers in HashKey Exchange Hong Kong
- How to Upgrade From Individual Retail Investor to Professional Investor
- What is KYC and why KYC verification is necessary?
- What is the risk assessment?
- How long is the validity period of the risk assessment and what are the implications if it expires?
- Virtual Currency Knowledge Test
- What do I need to be aware of when submitting my identification documents?
- What should I do if the face authentication fails on my PC?
- Notes for submitting proof of address
- What is the risk assessment?