It takes a certain amount of time for the inter-bank background to process the remittance application. The bank notification- "Remitted" does not mean that HashKey Exchange has received the money. Your remittance will be processed immediately after the funds arrive at HashKey Exchange.
1) If you transfer funds to HashKey from non-Hong Kong areas, it may take 1-3 working days to arrive.
2) The transfer process may involve third-party payment channels, resulting in abnormal bank account information obtained between banks. Your transfer may be returned. The return date is subject to the bank. For details, please consult your transfer bank.
If you wait too long, you can consult your transfer bank to determine the status of the transfer.
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