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Please check the fiat withdrawal status on the HashKey Exchange platform. Generally, the fiat withdrawal would take around 1-3 business days* before it is reflected in your account. This may however be subject to the bank’s procedures. (Path: Assets > Fiat Account > Account History > Withdraw)
*Note: The processing time above is an estimation and HashKey Exchange cannot guarantee the exact timeline for deposit arrival. Factors such as incorrect or insufficient information provided by the client's bank may also affect processing time of a payment.
2. Please check the bank account information on the account history page, please ensure that the information you provided is correct and accurate.
3. Please note that there is a minimum withdrawal amount. You may refer to the minimum amount displayed on the HashKey Exchange portal when you initiate the withdrawal.
4. Please feel free to contact our client service team (customersupport@hashkey.com) if you have any further questions
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