Dear HashKey Exchange Customer,
HashKey Exchange is pleased to launch the “November New User Rewards” campaign. During the campaign period, eligible new users may complete identity verification (KYC), first digital asset deposit, cumulative spot trading, asset holding tasks and PI Qualification to claim a 400 HKD cash pack in total.
Rewards will be unlocked and distributed in stages in accordance with the campaign rules. For eligibility, task requirements, reward amounts, and distribution methods, please refer to the full rules in this announcement.
Campaign Details
- Campaign Period: 00:00 on 1 November 2026 – 23:59 on 30 November 2026 (UTC+8)
- Eligible Participants: All new HashKey Exchange customers (excluding market makers, institutional clients, Omnibus accounts, and customers who have already participated in other new-user reward programs)
- How to Participate: KYC during the campaign period and complete the tasks below.
Campaign Rules
- This campaign is open to new customers who complete identity verification (KYC) for the first time during the campaign period.
- Market makers, institutional clients, Omnibus accounts, and customers who have already participated in other new-user reward programs are not eligible for this campaign.
- Each user may participate in this campaign only once.
- Rewards under this campaign cannot be combined with other new user rewards.
- Stages 1, 2, 3, 5 (account opening, first digital asset deposit, cumulative spot trading and PI Qualification) may each be completed independently and need not be unlocked in sequence.
- Stage 4 (asset holding) rewards may be earned only after all Stage 1–3 tasks are completed; Users who have not completed the first three stages will not receive Stage 4 rewards even if the asset holding requirement is met.
- All rewards will be issued in HKD cash. After a task is completed, customers must manually click claim for the reward.
- HashKey Exchange reserves the right to cancel a customer’s eligibility for this campaign and to revoke any rewards obtained through fraud or abuse, and may require the customer to provide further information for investigation, including but not limited to fraudulent registration, forged identity verification information, or any activity related to illegal, fraudulent, or harmful purposes.
- This campaign is subject to the promotional terms and conditions: HashKey Exchange Terms and Conditions for Promotional Campaigns. By participating, you acknowledge that you have read, understood, and agreed to our standard terms and disclaimers: HashKey Exchange News Release and Advertisement Standard Terms and Disclaimers.
- HashKey Exchange reserves the final right of interpretation of this campaign, as well as the final decision on campaign rules and rewards.
| Stage | Requirements | Reward (HKD) | Reward issuance |
| Stage 1: Account Opening | Complete identity verification (KYC) during the campaign period. | 50 HKD | After completing the task, you may click to claim the reward in the Reward Center |
| Stage 2: First Digital Asset Deposit | Complete one deposit of digital assets equivalent to ≥100 HKD during the campaign period. | 50 HKD | After completing the task, you may click to claim the reward in the Reward Center |
| Stage 3: Cumulative Spot Trading | Complete cumulative spot trading of ≥2,000 HKD equivalent during the campaign period. Notes: No restriction on trading pairs or direction; Cancelled orders and failed matches are not counted; OTC trading is excluded; Trading fees are excluded. |
100 HKD | After completing the task, you may click to claim the reward in the Reward Center |
| Stage 4: Asset Holding | Any 7 consecutive days during the campaign period: average daily custody assets ≥10,000 HKD equivalent. Notes: Must complete all Stage 1–3 tasks before claiming; Counted assets include virtual assets and fiat on the platform; Assets are calculated based on a daily asset snapshot taken at a non-fixed time each day, and converted into HKD; Platform bonus / promotional credits are excluded |
100 HKD | Issued on or before the 14th of the month following achievement, and may be claimed by clicking in the Reward Center |
| Stage 5: PI Qualification | First-time upgrade to Individual Professional Investor (PI) status | 100 HKD | After completing the task, you may click to claim the reward in the Reward Center |
| Total | 400 HKD |
If you have any questions, please contact our support email support@customer.HashKey.com.
Telegram: https://t.me/helloHashKey
Risk Warning and Disclosure: Buying, selling, and holding cryptocurrencies involve a high level of market risk. The volatility and unpredictability of cryptocurrency prices may result in significant losses. HashKey Exchange is not responsible for any losses you may incur due to price fluctuations when buying, selling, or holding cryptocurrencies. For more information, please refer to our Risk Disclosure Statement.
Hash Blockchain Limited
Hash Blockchain Limited is responsible for issuing this material in Hong Kong. The company is licensed by the Securities and Futures Commission to carry on Type 1 and Type 7 regulated activities under the Securities and Futures Ordinance, and holds a licence to operate a virtual asset trading platform under the Anti-Money Laundering and Counter-Terrorist Financing Ordinance (AMLO). To comply with laws and regulations, HashKey Exchange does not provide services to users in Mainland China, the United States, and certain other jurisdictions. This material has not been reviewed by the Securities and Futures Commission.
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