Dear Valued Clients,
We are writing to inform you of a technical issue currently affecting the deposit channel for Standard Chartered Bank. As a result, all uncompleted deposits via eDDA or Standard Chartered Bank deposits will be delayed. We kindly request that you refrain from depositing your fiat funds via eDDA or into the Standard Chartered Bank account until further notice.
In the meantime, we recommend using alternative banking channels available on our platform (e.g., ZA Bank and DB Bank) for your deposits.
All withdrawals are not affected.
We are currently working to resolve the issue and sincerely apologize for any inconvenience this may cause. Please feel free to contact us if you have any questions or require further assistance.
HashKey Exchange
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