Dear HashKey Exchange Users:
Our Partner Bank Standard Chartered Bank(“SCB”) will schedule upcoming system maintenance and the details are in the followings:
| Schedule Maintenance | Impacted Feature | ||||
| Start | End | Deposit | Withdraw | ||
| Currency | Influence Level | Currency | Influence Level | ||
| 2024/6/23 (Sun), 2:00 am HKT | 2024/6/23 (Sun), 11:30 am HKT | HKD | The fund would credit to the account after the maintenance is completed | HKD | unavailable |
| 2024/6/24 (Mon), 3:00 am HKT | 2024/6/24 (Mon)), 6:00 am HKT | HKD | Notification Delay | HKD | unavailable |
Important Notice:
1. Deposit service will remain normal during the maintenance scheduled on June 23. However, please
note that your deposit may not generate corresponding deposit orders immediately. Once this
maintenance completes, HashKey Exchange will be notified to process the deposits.
note that your deposit may not generate corresponding deposit orders immediately. Once this
maintenance completes, HashKey Exchange will be notified to process the deposits.
2. The withdrawals will not be available during both maintenance periods scheduled on June 23 and June 24. If you would like to make a withdrawal, please consider to make withdrawal in advance and plan your time based on the information provided above.
We apologize for any inconvenience caused. HashKey Exchange will continue to provide you with excellent service delivery complied with regulatory compliance and security.
If you have any questions, please contact our Customer Service Team at support@customer.HashKey.com.
Again, thank you for using our service and great support.
HashKey Exchange Team
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