Dear HashKey Exchange Customers,
We’re updating our Professional Investor Business Terms, Exchange Rules, Account Opening and Trading Rules effective Aug 28 2023. If you continue to hold a HashKey Exchange account after that date, then you must agree and comply with these terms to continue using your account.
Below summary are the changes:
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Compliance with the updated regulations: We have made necessary adjustments to ensure compliance with the updated regulations, in particular, Guidelines for Virtual Asset Trading Platform Operators as published by the SFC as well as the approval from the SFC for providing virtual asset trading services for retail investors.
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Increased clarity and consistency: We have made amendments to improve the clarity and consistency of our terms in line with our operations.
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Updating Professional Investor Business Terms to Investor Business Terms
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Updating HashKey PRO to HashKey Exchange
To see the complete scope of changes that will govern your HashKey Exchange account and use of the HashKey Exchange services, please review the terms as below:
Investor Business Terms Investor Business Terms – HashKey Exchange (zendesk.com)
Exchange Rules Exchange Rules – HashKey Exchange (zendesk.com)
Account Opening and Trading Rules Account Opening and Trading Rule – HashKey Exchange (zendesk.com)
If you have any questions or need assistance, please don't hesitate to reach out to our customer service team at support@customer.hashkey.com.
We appreciate your ongoing support and trust.
Best regards,
The HashKey Exchange Team
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