HashKey Exchange does not store your keys. Once the key has been generated, please keep it safe for yourself. Here are a few ways we recommend you keep your password safe.
1) Keep the password transcribed on paper for backup.
2) Keep an electronic backup using a fresh USB stick.
3) Keep an offline computer for backup.
4) Use other hardware devices for backup.
During the backup process, we strongly advise you to avoid taking photos with your mobile phone and avoid backing up in places with cameras/surveillance. Please do not expose your keys to the Internet environment to avoid hacking. Please do not scan QR codes from unofficial channels, and do not click on unknown links or log in to unsafe websites to avoid account and password leakage.