{"count":246,"next_page":"https://support.hashkey.com/api/v2/help_center/articles/search.json?page=2\u0026per_page=25\u0026query=security+incident","page":1,"page_count":10,"per_page":25,"previous_page":null,"results":[{"id":37394843479961,"url":"https://hashkey-pro.zendesk.com/api/v2/help_center/en-gb/articles/37394843479961.json","html_url":"https://support.hashkey.com/hc/en-gb/articles/37394843479961-Important-Notice-on-Unofficial-Text-Messages","author_id":360172183734,"comments_disabled":false,"draft":false,"promoted":false,"position":0,"vote_sum":6,"vote_count":8,"upvote_count":7,"downvote_count":1,"section_id":37306125680409,"created_at":"2024-09-07T05:15:41Z","updated_at":"2024-09-07T06:05:26Z","name":"Important Notice on Unofficial Text Messages","title":"Important Notice on Unofficial Text Messages","source_locale":"en-us","locale":"en-gb","outdated":false,"outdated_locales":[],"edited_at":"2024-09-07T05:26:58Z","user_segment_id":null,"permission_group_id":605514,"content_tag_ids":[],"label_names":[],"body":"\u003cdiv class=\"ace-line ace-line old-record-id-YWiMdLYyMoxziAxu2vuljL0egGh\"\u003eDear HashKey Exchange Users,\u003c/div\u003e\n\u003cdiv class=\"ace-line ace-line old-record-id-LwB4dhM5CoJT3Cx7CG2lWMjAgOb\"\u003e \u003c/div\u003e\n\u003cdiv class=\"ace-line ace-line old-record-id-CV6odre16o9knexlYAElpmIcg1c\"\u003eAround 11 AM (HKT) today, HashKey Exchange received inquiries from customers regarding suspected phishing messages impersonating HashKey. These messages were not sent by any official entity of HashKey Group. \u003cu\u003e\u003cstrong\u003ePlease DO NOT click on any links within the messages, DO NOT connect or authorize your personal wallet, and DO NOT share any sensitive information (such as SMS verification codes, account passwords, etc.) to avoid potential asset loss.\u003c/strong\u003e\u003c/u\u003e Our security team is currently investigating the related incidents, and your assets on HashKey Exchange remain secure.\u003c/div\u003e\n\u003cdiv class=\"ace-line ace-line old-record-id-Aiaodzw0koefgQxM6ADlVARug9c\"\u003e \u003c/div\u003e\n\u003cdiv class=\"ace-line ace-line old-record-id-OfUmdUUWroHov1xBqLjlJgqugdg\"\u003eIf you have any questions, please contact our customer service team.\u003c/div\u003e\n\u003cdiv class=\"ace-line ace-line old-record-id-Wfv7d2WW7oqiBGxKfWnl1ILzg5b\"\u003eIf you have doubts about the authenticity of the links, you may also verify through \u003ca href=\"https://www.hashkey.com/en-US/official-verification\" data-lark-is-custom=\"true\"\u003eHashKey's official channels\u003c/a\u003e.\u003c/div\u003e\n\u003cdiv class=\"ace-line ace-line old-record-id-OcffdFfk8o9ey0xPdEKlr7B3gcf\"\u003e \u003c/div\u003e\n\u003cdiv class=\"ace-line ace-line old-record-id-PkVuddFwLomzLGx2N4Il7HNFgRf\"\u003eHashKey Exchange Team\u003c/div\u003e\n\u003cdiv class=\"ace-line ace-line old-record-id-S1vyddeZCob3McxxCtUlcr8bgTb\"\u003e7 September 2024\u003c/div\u003e","snippet":"Our \u003cem\u003esecurity\u003c/em\u003e team is currently investigating the related \u003cem\u003eincidents\u003c/em\u003e, and your assets on HashKey Exchange remain \u003cem\u003esecure\u003c/em\u003e. ","result_type":"article"},{"id":32462349489177,"url":"https://hashkey-pro.zendesk.com/api/v2/help_center/en-gb/articles/32462349489177.json","html_url":"https://support.hashkey.com/hc/en-gb/articles/32462349489177-HashKey-Global-Privacy-Policy","author_id":360172183734,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":27,"vote_count":37,"upvote_count":32,"downvote_count":5,"section_id":900000220586,"created_at":"2024-05-14T11:45:54Z","updated_at":"2026-10-18T10:14:50Z","name":"HashKey Global Privacy Policy","title":"HashKey Global Privacy Policy","source_locale":"en-gb","locale":"en-gb","outdated":false,"outdated_locales":[],"edited_at":"2026-09-14T09:20:25Z","user_segment_id":null,"permission_group_id":2333194,"content_tag_ids":[],"label_names":[],"body":"\u003cdiv data-page-id=\"HwLwdNlRBorS88xltVVlosxMgId\" data-lark-html-role=\"root\" data-docx-has-block-data=\"false\"\u003e\n\u003cdiv\u003e\u003cstrong\u003eHashKey Global Privacy Policy\u003c/strong\u003e\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003eUpdated on 28 August 2026\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003eHashKey Holdings Limited and its affiliates (collectively, “\u003cstrong\u003eHashKey\u003c/strong\u003e”, “\u003cstrong\u003ewe\u003c/strong\u003e”, “\u003cstrong\u003eus\u003c/strong\u003e” or “\u003cstrong\u003eour\u003c/strong\u003e”) are a comprehensive digital asset group. HashKey operates globally and provides a range of services, including virtual asset trading, exchange, brokerage, custody and other related services. HashKey is committed to respecting and protecting your privacy and personal data. This Global Privacy Policy (this “\u003cstrong\u003ePrivacy Policy\u003c/strong\u003e”) explains how the relevant HashKey entity collects, uses, stores, transfers, shares, discloses or otherwise processes your Personal Data when you access or use HashKey websites, mobile applications, account interfaces, online platforms and other related products or services (collectively, the “\u003cstrong\u003eServices\u003c/strong\u003e”).\u003c/div\u003e\n\u003cdiv\u003eFor the purposes of this Privacy Policy, the HashKey entity that provides the relevant Services to you is generally responsible for the processing of your Personal Data in connection with those Services. “Personal Data” means any information relating to an identified or identifiable living individual, or any other similar term under applicable data protection laws, excluding the information processed anonymously. For the avoidance of doubt, this Privacy Policy is not a contract and does not itself create legal rights or obligations beyond those required by applicable law.\u003c/div\u003e\n\u003cdiv\u003e\u003cstrong\u003eOur Services are designed exclusively for individuals who are 18 years of age or older. You must not access or use the Services if you are under 18 years old, do not meet the minimum age requirement applicable to the relevant Service or jurisdiction, or are otherwise legally restricted from using the Services. We do not knowingly collect Personal Data from children or minors. If you believe that a child or minor has provided Personal Data to us, please contact us so that we may take appropriate steps in accordance with applicable law.\u003c/strong\u003e\u003c/div\u003e\n\u003cdiv\u003e\u003cstrong\u003ePlease read this Privacy Policy carefully before using or continuing to use the Services. If you do not provide certain Personal Data, we may be unable to provide the Services to you, process your account registration, complete identity verification, comply with legal or regulatory obligations, or make certain functions of the Services available.\u003c/strong\u003e\u003c/div\u003e\n\u003cdiv\u003e\u003cstrong\u003eThis Privacy Policy is intended to operate as a global baseline. If you are located in, receive Services from, or interact with a HashKey entity established in Hong Kong, Singapore, Japan, the United Arab Emirates or Bermuda, please also review the jurisdiction-specific addendum applicable to you. If there is any inconsistency between the main body of this Privacy Policy and an applicable addendum, the addendum will prevail to the extent of that inconsistency.\u003c/strong\u003e\u003c/div\u003e\n\u003cdiv\u003e\u003cstrong\u003eThis Privacy Policy is prepared and provided in English. In the event of any conflict between the English version and any other available translation, the English version shall prevail.\u003c/strong\u003e\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003ch3 id=\"h_01M13HACK26BNZ8YYHBT1FWQ2H\"\u003e1. How We Collect and Use Your Personal Data\u003c/h3\u003e\n\u003cdiv\u003e\u003cdiv\u003e\n\u003cdiv\u003eWe collect Personal Data that you provide to us, Personal Data generated when you use the Services, and Personal Data obtained from third parties or public sources where permitted by applicable law.\u003c/div\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003e\u003cstrong\u003e1.1 Personal Data You Provide to Us\u003c/strong\u003e\u003c/div\u003e\n\u003c/div\u003e\n\u003c/div\u003e\u003c/div\u003e\n\u003cdiv\u003eWhen you register for, apply for, subscribe to, or use the Services, we may collect Personal Data including:\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003e\n\u003cstrong\u003e1.1.1 Account registration and account administration. \u003c/strong\u003eWhen you register for, apply for, subscribe to or use the Services, we may collect information associated with your account, including your name, username, email address, mobile phone number, account credentials, referral code, verification codes, preferred language, account settings and other information required to create, authenticate, administer and maintain your account.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003e\n\u003cstrong\u003e1.1.2 Identity verification and due diligence. \u003c/strong\u003eAs a regulated virtual asset service provider, we may collect information required for identity verification, KYC, AML/CTF, sanctions, anti-fraud, anti-bribery, tax, investor suitability and other compliance checks. This may include your date of birth, nationality, residential address, government-issued identification documents and numbers, photographs, selfie or liveness-check information, biometric verification information where required and permitted, tax information, source of funds or source of wealth information, occupation, employer information, beneficial ownership information, politically exposed person status, sanctions screening results, risk assessment results and other due diligence materials.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003e\n\u003cstrong\u003e1.1.3 Financial, trading and transaction information.\u003c/strong\u003e When you use the Services, we may collect information relating to your account and transactions, including bank account details, payment information, wallet addresses, transaction records, order history, trading activity, trading parameters and instructions, asset balances, deposit and withdrawal information, settlement details, risk profile, investor classification, suitability information and other information required for account administration, transaction processing, reporting or regulatory compliance.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003e\n\u003cstrong\u003e1.1.4 Communications, support and complaints. \u003c/strong\u003eWhen you contact us, submit feedback, make enquiries, lodge complaints, request support, appeal a decision or otherwise communicate with us, we may collect your contact details, account information, communication channel information, description of the issue, supporting materials, attachments, communications with us, call recordings or scripts, chat records, complaint and dispute records, and other information needed to verify your identity, understand your request, investigate the matter, provide support, resolve disputes and improve our Services.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003e\n\u003cstrong\u003e1.1.5 Other information you choose to provide. \u003c/strong\u003eWe may also collect information that you submit through links, forms, surveys, events, promotions, campaigns, applications, onboarding questionnaires, due diligence requests or other interactions with us.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003eIf you are an institutional or corporate customer, or act on behalf of such a customer, we may collect and process information relating to the relevant entity and its representatives, including corporate registration documents, incorporation details, business information, authorised representatives, directors, officers, employees, beneficial owners, controllers, traders, account administrators and other authorised persons. We may also collect information relating to account mandates, trading authorisations, API users, API credentials or identifiers, wallet addresses, transaction instructions, settlement details, access permissions, security settings and audit logs. We use this information to onboard and administer institutional or corporate accounts, verify authority and ownership structures, provide relevant Services, maintain account security, monitor account activities, and comply with legal and regulatory obligations.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003e\u003cdiv\u003e\n\u003cdiv\u003eIf you provide Personal Data relating to another individual, you are responsible for ensuring that you have obtained all necessary authority, consent or other lawful basis to provide that information to us.\u003c/div\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003e\u003cstrong\u003e1.2 Personal Data Generated Through Your Use of the Services\u003c/strong\u003e\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003c/div\u003e\n\u003c/div\u003e\u003c/div\u003e\n\u003cdiv\u003eTo ensure the secure, stable and efficient operation of the Services, and to maintain account and transaction security, we may automatically collect or generate technical, usage, security and risk information when you access or use the Services. This may include:\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003e1.2.1 We may collect device and technical information, such as your device model, device identifiers, operating system, browser type and version, IP address, language settings, time zone, network information, app version, crash logs and diagnostic information, in order to operate the Services, maintain technical compatibility, troubleshoot issues, improve performance and protect the security of our systems.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003e1.2.2 We may collect usage information, such as your login records, pages viewed, functions used, search and clickstream information, access dates and times, session duration, referral information, error reports and interaction records, in order to understand how the Services are used, support account administration, improve user experience, monitor service performance and develop or enhance our products and services.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003e1.2.3 We may collect security and risk information, such as account activity, authentication records, fraud indicators, suspicious activity reports, risk alerts, cybersecurity logs and information used to detect unauthorised, unlawful or non-compliant activities, in order to authenticate users, maintain account and transaction security, detect and prevent fraud, respond to security incidents and comply with legal and regulatory obligations.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003e1.2.4 We may collect approximate location information derived from IP address or similar technical data. We will collect precise location information only where the relevant function requires it, you have enabled the applicable device permission, and the collection is permitted by applicable law, for example to support security verification, fraud prevention, regulatory compliance or other location-based functionality notified to you where applicable.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003eDepending on the functions you use, we may request access to certain device permissions, such as camera, photo album or storage, push notification, file upload, biometric or liveness check, and, where applicable, microphone or location permissions. For example, camera or photo permissions may be required for identity verification, document upload, selfie or liveness checks; file upload permissions may be required when you submit onboarding, due diligence, source-of-funds, complaint or support materials; push notification permissions may be used for account, security, transaction or service alerts; and microphone or location permissions may be used only where the relevant function requires them and such use is notified to you.\u003c/div\u003e\n\u003cdiv\u003e\u003cdiv\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003eWe will request such permissions only where relevant to the function you use. If you decline a permission, the relevant function may not be available or may not operate properly, but this will not affect your use of other functions that do not require that permission. You may manage device permissions through your device or browser settings, subject to the functionality of the relevant device, operating system or browser.\u003c/div\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003e\u003cstrong\u003e1.3 Personal Data from Third Parties and Public Sources\u003c/strong\u003e\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003c/div\u003e\n\u003c/div\u003e\u003c/div\u003e\n\u003cdiv\u003eWhere permitted by applicable law, we may obtain Personal Data from HashKey group entities, service providers, business partners, banks, payment service providers, custodians, virtual asset service providers, blockchain analytics providers, identity verification vendors, credit reference or risk information providers, sanctions and politically exposed person databases, fraud prevention databases, government or regulatory sources, public registers, publicly available websites and other lawful sources. We use such information to verify your identity, conduct due diligence, assess account, wallet, transaction and counterparty risks, comply with legal and regulatory obligations, prevent fraud and unlawful activities, and provide, secure and improve the Services.\u003c/div\u003e\n\u003cdiv\u003e\u003cdiv\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003eCertain virtual asset transactions are recorded on public or permissioned blockchains. Depending on the relevant network, wallet addresses, transaction hashes, timestamps, transferred amounts, digital signatures, smart contract identifiers and other on-chain information may be publicly visible, immutable or independently processed by third parties. We may collect, analyse and use on-chain information, including through blockchain analytics tools, and may combine it with other information we hold about you where permitted by applicable law, to provide the Services, verify transactions, assess wallet, transaction and counterparty risks, detect suspicious activity, comply with legal and regulatory obligations and respond to lawful requests from regulators, law enforcement agencies or other competent authorities.\u003c/div\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003e\u003cstrong\u003e1.4 How We Use Personal Data\u003c/strong\u003e\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003c/div\u003e\n\u003c/div\u003e\u003c/div\u003e\n\u003cdiv\u003eWe may use Personal Data for the following purposes:\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003e1.4.1 We use Personal Data to process your application, registration, subscription and onboarding for the Services, create and administer your account, verify your identity, determine your eligibility to access the relevant Services, and perform KYC, AML/CTF, sanctions, anti-fraud, anti-bribery, tax, investor suitability, creditworthiness, financial standing, solvency and other compliance checks.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003e1.4.2 We use Personal Data to provide, administer, operate, maintain and improve the Services, including processing transactions, safeguarding assets, maintaining accounts, facilitating settlements, maintaining records, providing customer support and enabling the functionality of the Services. We also use Personal Data to authenticate your identity, maintain account and transaction security, detect anomalous transaction patterns, monitor account activity, protect users and assets, and preserve the integrity and security of the Services.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003e1.4.3 We use Personal Data to comply with legal, regulatory, tax, accounting, court, law enforcement, self-regulatory organization, industry body or governmental requirements, including requirements relating to virtual asset transfers, AML/CTF, sanctions, fraud prevention, market integrity, regulatory reporting, audits, investigations and lawful requests from competent authorities.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003e1.4.4 We use Personal Data to communicate with you regarding your account, transactions, security alerts, service updates, changes to terms or policies, customer support, dispute resolution and other operational matters. We may also use Personal Data to respond to and process enquiries, complaints, appeals, privacy-related requests and other communications from you.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003e1.4.5 We use Personal Data for internal administration, audit, record-keeping, risk management, legal claim management, business continuity, corporate governance and general business management. We may also use Personal Data to improve user experience, monitor service performance, troubleshoot technical issues, conduct data analytics, develop or enhance products and services, compile aggregated or anonymised statistics, conduct research, surveys, market analysis, events, campaigns and direct marketing where permitted by applicable law and, where required, with your consent.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003e1.4.6 We may use Personal Data for due diligence, restructuring, merger, acquisition, financing, asset sale, transfer of business or similar corporate transactions, and for other purposes that are directly related to the above, notified to you at the time of collection, authorised by you, or otherwise permitted by applicable law.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003eWe will only process Personal Data where we have a lawful basis or are otherwise permitted to do so under applicable law. Depending on the jurisdiction and the nature of the processing, our lawful basis may include your consent, performance of a contract with you, compliance with legal or regulatory obligations, establishment, exercise or defence of legal claims, protection of vital interests, public interest grounds, or our legitimate business interests where recognised by applicable law. Where applicable law does not recognise legitimate interests as a lawful basis (for example, under the UAE PDPL), we will rely on your consent or another statutory basis recognised under that law, and any reference to legitimate interests in this Privacy Policy will not apply to you. If we intend to process your Personal Data for any other purpose not covered by this Privacy Policy, we will notify you beforehand and ensure that such processing fully complies with applicable data protection laws.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003eWe may use automated systems, rules engines, artificial intelligence, machine learning models or analytics tools to support identity verification, fraud detection, sanctions screening, transaction monitoring, account security, customer risk rating and other compliance, security or risk management activities. Such technologies may process information to identify patterns, detect anomalies, assess risks, prioritise reviews, generate alerts or support operational decisions. These technologies are used as support tools and are not intended to replace human oversight where such oversight is required under applicable law, regulatory requirements or our internal procedures. Where an automated output may materially affect your access to the Services, account status or transaction permissions, we will apply human review where required by applicable law, regulatory requirements or our internal compliance procedures.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003eWe may aggregate, de-identify or anonymise Personal Data so that it no longer identifies you, and use such information for analytics, service improvement, product development, security, risk management, research, statistical and other legitimate business purposes. Where information has been anonymised, we will keep and use it in anonymised form and will not attempt to re-identify it except where required or permitted by applicable law.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003ch3 id=\"h_01M13HACKF0HNVHXRACEJRY10E\"\u003e2. How We Use Cookies and Similar Technologies\u003c/h3\u003e\n\u003cdiv\u003eWe use cookies, software development kits, pixels, local storage and similar technologies to operate the Services, remember your preferences, support account login, maintain security, analyse usage, improve performance and, where permitted, measure or deliver marketing.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003eYou may configure your browser or device settings to block or delete cookies and similar technologies. If you do so, certain functions of the Services may not work properly, and you may need to log in again or reset your preferences. Where required by applicable law, we will obtain your consent before using non-essential cookies or similar technologies.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003eFor more information on our use of cookies and similar technologies, please refer to the applicable HashKey Cookie Policy.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003ch3 id=\"h_01M13HACKGQGMSWK13JCWYCFGT\"\u003e3. How We Share, Transfer or Disclose Your Personal Data\u003c/h3\u003e\n\u003cdiv\u003e\u003cdiv\u003e\n\u003cdiv\u003eWe may share, transfer or disclose Personal Data as described below, subject to applicable law and appropriate safeguards.\u003c/div\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003e\u003cstrong\u003e3.1 HashKey Group Entities\u003c/strong\u003e\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003c/div\u003e\n\u003c/div\u003e\u003c/div\u003e\n\u003cdiv\u003eWe may share Personal Data within the HashKey group where necessary for the purposes described in this Privacy Policy, including account administration, group-wide compliance, risk management, customer support, technology operations, audit, legal and business management.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003e\n\u003cstrong\u003eCross-platform account integration.\u003c/strong\u003e HashKey operates through affiliated entities in different jurisdictions and provides Services through multiple platforms and channels. Where you register for an account with one HashKey group entity, we may share relevant Personal Data with other HashKey group entities to facilitate an integrated account experience across HashKey platforms. Such sharing may enable us to recognise your existing HashKey account, create or maintain corresponding account profiles, provide access to Services offered by other HashKey entities, administer your account relationship, and apply consistent security, compliance and risk management controls across our platforms.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003e\n\u003cstrong\u003eCross-Entity Onboarding and Due Diligence Reliance.\u003c/strong\u003e Where permitted by applicable law and where necessary for the provision of the relevant Services, we may also share and rely on certain information relating to your identity verification and due diligence processes, including KYC, AML/CFT and sanctions screening information, to facilitate onboarding, avoid unnecessary duplication of verification procedures, maintain consistent compliance standards and support regulatory obligations across HashKey entities. Where required by applicable law, we will obtain your consent or implement another lawful basis before such information is shared or relied upon.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003e\u003cdiv\u003e\n\u003cdiv\u003e\n\u003cstrong\u003eIntra-Group AML/CFT Data Sharing.\u003c/strong\u003e Where you hold accounts with, or are identified across, more than one HashKey group entity, authorised compliance personnel (including Money Laundering Reporting Officers or their equivalents) may share Personal Data about you between HashKey group entities for anti-money laundering, counter-terrorist financing and sanctions compliance purposes. Such sharing may include identity and verification data, customer risk ratings, politically exposed person and sanctions screening results, transaction monitoring alerts, and related compliance information. This sharing is subject to strict purpose limitation: it may be used only for AML/CFT, sanctions compliance and related regulatory purposes and not for commercial, marketing or other unrelated purposes. Where one HashKey entity is legally required to freeze or restrict your account under applicable sanctions legislation or regulatory direction, it may notify other HashKey group entities, which will independently assess whether a corresponding restriction is required under their own applicable law.\u003c/div\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003e\u003cstrong\u003e3.2 Service Providers, Agents and Contractors\u003c/strong\u003e\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003c/div\u003e\n\u003c/div\u003e\u003c/div\u003e\n\u003cdiv\u003eWe may disclose Personal Data to service providers, agents, contractors and professional advisers who support our business and operations, including providers of identity verification, compliance, fraud prevention and security services, blockchain analytics, technology infrastructure, cloud hosting, data storage, cybersecurity, communications, customer relationship management, marketing, analytics, artificial intelligence, payment processing, banking, custody, audit, legal, tax and other professional, administrative or operational services.\u003c/div\u003e\n\u003cdiv\u003e\u003cdiv\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003eThese third parties are authorised to access, process or store Personal Data only to the extent necessary to perform services for us or as otherwise permitted by applicable law. We take appropriate contractual, technical or organisational measures to require them to protect Personal Data, process it in accordance with our instructions where applicable, and retain it only as necessary for the relevant purposes.\u003c/div\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003e\u003cstrong\u003e3.3 Regulators, Government Authorities and Other Required Recipients\u003c/strong\u003e\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003c/div\u003e\n\u003c/div\u003e\u003c/div\u003e\n\u003cdiv\u003e\u003cdiv\u003e\n\u003cdiv\u003eWe may disclose Personal Data to courts, regulators, supervisory bodies, law enforcement agencies, tax authorities, government authorities, self-regulatory organisations, industry bodies, financial institutions or other third parties where required or permitted by law, regulation, court order, legal process, regulatory request, applicable rulebook, travel rule requirement or other compliance obligation. We may also disclose Personal Data where we reasonably consider disclosure necessary to protect our rights, property, users, employees, systems or the integrity of the Services; to detect, prevent or address fraud, security incidents, unlawful activity or violations of our terms or policies; or to manage legal, regulatory, operational or security risks.\u003c/div\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003e\u003cstrong\u003e3.4 Travel Rule and Virtual Asset Transfers.\u003c/strong\u003e\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003c/div\u003e\n\u003c/div\u003e\u003c/div\u003e\n\u003cdiv\u003e\u003cdiv\u003e\n\u003cdiv\u003eAs a regulated virtual asset service provider, we are required by FATF Recommendation 16 and applicable anti-money laundering laws to obtain, hold and transmit certain originator and beneficiary information in connection with virtual asset transfers that meet the applicable threshold. When you send or receive a virtual asset transfer that meets the applicable threshold, we will collect and transmit information about you (such as your name, account or wallet identifier, and in some cases your address, national identity number or date of birth) to, or receive such information from, the counterparty virtual asset service provider. This disclosure is a mandatory legal obligation that may take precedence over the data minimisation principle, and you will not be able to exercise your right to restrict or object to such processing to the extent it is required by applicable law.\u003c/div\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003e\u003cstrong\u003e3.5 Business Partners and Third Parties Involved in Your Transactions\u003c/strong\u003e\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003c/div\u003e\n\u003c/div\u003e\u003c/div\u003e\n\u003cdiv\u003e\u003cdiv\u003e\n\u003cdiv\u003eWhere necessary to provide the Services, facilitate transactions, support joint products or services, administer partnership, referral, rebate or other commercial programs, or otherwise fulfil your requests, we may share relevant Personal Data with banks, payment service providers, custodians, brokers, liquidity providers, virtual asset service providers, referral partners, joint marketing partners and other business partners involved in the relevant products, services or transactions. We will share only the Personal Data that is reasonably necessary for the relevant purpose and will do so in accordance with applicable law. Where required by applicable law, we will obtain your consent or rely on another lawful basis before sharing such Personal Data.\u003c/div\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003e\u003cstrong\u003e3.6 Corporate Transactions\u003c/strong\u003e\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003c/div\u003e\n\u003c/div\u003e\u003c/div\u003e\n\u003cdiv\u003e\u003cdiv\u003e\n\u003cdiv\u003eIf HashKey is involved in an actual or proposed merger, acquisition, restructuring, financing, asset sale, transfer of business, insolvency, joint venture or similar transaction, we may disclose or transfer Personal Data to counterparties, advisers and other participants in the transaction, subject to appropriate confidentiality and data protection arrangements where required.\u003c/div\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003e\u003cstrong\u003e3.7 With Your Consent or at Your Direction\u003c/strong\u003e\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003c/div\u003e\n\u003c/div\u003e\u003c/div\u003e\n\u003cdiv\u003eWe may share Personal Data with third parties where you have consented to, requested or authorised the sharing, or where the sharing is otherwise notified to you and permitted by applicable law.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003ch3 id=\"h_01M13HACKRSH1N8105A9Z60K0X\"\u003e4. Cross-Border Transfer of Personal Data\u003c/h3\u003e\n\u003cdiv\u003eHashKey operates globally. Your Personal Data may be transferred to, stored in, accessed from or otherwise processed in jurisdictions outside the jurisdiction in which it was originally collected or outside the jurisdiction where the relevant HashKey entity is established, including Hong Kong, Singapore, Japan, the United Arab Emirates, Bermuda and other jurisdictions where HashKey group entities, service providers or business partners operate.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003eWhere we transfer Personal Data across borders, we will do so in accordance with applicable data protection laws. Depending on the applicable jurisdiction, this may include implementing contractual safeguards, conducting transfer impact assessments, ensuring a comparable or adequate level of protection, relying on your consent, relying on recognised certifications or other lawful transfer mechanisms, or applying other measures required or permitted by law.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003eWhere the EU GDPR or UK GDPR applies, and your Personal Data is transferred from the European Economic Area or the United Kingdom to a jurisdiction that has not been recognised as providing an adequate level of protection, we will implement an appropriate transfer mechanism where required. Such mechanisms may include, as applicable, an adequacy decision or adequacy regulation, binding corporate rules for intra-group transfers, the European Commission’s standard contractual clauses, the UK International Data Transfer Agreement or UK Addendum, the EU-U.S. Data Privacy Framework, the UK Extension to the EU-U.S. Data Privacy Framework, or another transfer mechanism recognised under applicable law.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003eFor individuals located in other jurisdictions, your Personal Data may be transferred to jurisdictions that provide an adequate or comparable level of protection, or to jurisdictions that may not provide the same level of protection as your home jurisdiction. In such cases, HashKey will take steps required by applicable law, which may include implementing appropriate technical, organisational, contractual or other safeguards to protect your Personal Data.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003eThe specific safeguards we apply may vary depending on the jurisdictions involved and the applicable legal requirements. You may contact us using the details in Section 9 if you would like to request further information about the safeguards used for cross-border transfers, subject to applicable law and confidentiality restrictions.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003ch3 id=\"h_01M13HACKSQBEKF78DMCHP65NG\"\u003e5. How We Store and Protect Your Personal Data\u003c/h3\u003e\n\u003cdiv\u003eWe retain Personal Data only for as long as reasonably necessary to fulfil the purposes for which it was collected, provide the Services, comply with legal and regulatory obligations, maintain records, resolve disputes, manage risks, enforce agreements, protect our rights and interests, and meet legitimate business needs where permitted by law.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003eWhen determining retention periods, we may consider the purpose for which the Personal Data is processed, whether retention is necessary to continue providing the Services, the amount, nature and sensitivity of the Personal Data, the potential risk of harm from unauthorised use or disclosure, applicable legal, regulatory, tax, accounting, AML/CTF, sanctions, audit and reporting requirements, and whether the Personal Data may be relevant to disputes, investigations or legal claims.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003eWhen Personal Data is no longer required for the purposes for which it was collected, and we are no longer required or permitted to retain it under applicable law, we will securely delete, destroy, anonymise or de-identify it in accordance with our internal retention policies and applicable legal requirements.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003e\n\u003cstrong\u003eMandatory Retention Under Financial Regulations.\u003c/strong\u003e As a regulated virtual asset service provider, we are required by applicable anti-money laundering, counter-terrorist financing and financial regulatory laws to retain certain identity verification records, transaction records and related information for minimum statutory periods. Such statutory retention periods vary depending on the applicable jurisdiction and regulatory requirements. These retention obligations override your right to request deletion or erasure to the extent required by law. If you request deletion of Personal Data that we are legally required to retain, we will explain the basis for retention and retain the data only for the period and purposes required by law.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003e\n\u003cstrong\u003eBiometric Information.\u003c/strong\u003e Where we collect biometric verification information (such as selfie or liveness-check data) for identity verification, we retain it only for as long as necessary to complete the verification, comply with applicable financial regulatory or AML/KYC requirements, or as otherwise required or permitted by applicable law. We do not use, disclose or retain biometric information for any other commercial purpose. Where we use third-party identity verification providers, such providers will retain biometric information in accordance with their applicable privacy notices.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003eWe take reasonable and practicable technical, administrative, physical and organisational measures to protect Personal Data against unauthorised or accidental access, processing, erasure, loss, use, disclosure, alteration or destruction. These measures may include access controls, authentication mechanisms, encryption, secure transmission, monitoring, internal policies, employee training, vendor due diligence and incident response procedures.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003eNo method of transmission over the internet or method of electronic storage is completely secure. We therefore cannot guarantee absolute security. If you suspect misuse or loss of your Personal Data or account, or unauthorised access to your Personal Data or account, please contact us immediately.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003eIn the event of a personal data breach, we will take reasonable steps to contain and investigate the incident and to notify affected individuals and the relevant data protection authority where required by applicable law. The timing, content and recipients of any such notification will comply with the requirements of the applicable jurisdiction, as further described in the relevant jurisdiction-specific addendum.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003ch3 id=\"h_01M13HACKT0T1KKV1XC73VYXY9\"\u003e6. Direct Marketing\u003c/h3\u003e\n\u003cdiv\u003eWhere permitted by applicable law and, where required, with your consent, we may use your name, contact details, account or service preferences and related information to send you direct marketing or promotional communications by email, SMS, telephone, push notification, in-app message or other communication channels about HashKey products, services, features, market insights, campaigns, events, promotions or other information that we think may be of interest to you.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003eYou may opt out of receiving direct marketing communications by using the unsubscribe mechanism included in the relevant communication, adjusting your account or communication preferences, or contacting us using the details in Section 9.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003eEven if you opt out of direct marketing communications, we may continue to send you communications that are necessary to provide the Services or comply with applicable law. These may include communications relating to identity verification, security verification, account administration, transactions, customer support, legal or regulatory notices, policy changes, service updates, dispute resolution, fraud prevention or other operational matters. These communications are not marketing communications, and you may not be able to opt out of receiving them where they are necessary for the provision of the Services or compliance with legal or regulatory obligations.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003ch3 id=\"h_01M13HACKVSNXRX5RWRYMM9T7Y\"\u003e7. Third-Party Websites and Services\u003c/h3\u003e\n\u003cdiv\u003eThe Services may contain links to, integrate with, or otherwise enable you to access third-party websites, applications, platforms, products or services. These third parties operate independently from HashKey and may have their own terms, privacy policies and security practices.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003eWhere you choose to access or use a third-party website, application or service, your interactions with that third party and any Personal Data you provide to them will be governed by their own terms and privacy policies, unless otherwise stated. HashKey is not responsible for the availability, content, security or privacy practices of any third-party website, application or service. We encourage you to review the applicable terms and privacy policies before using such services or providing Personal Data to them.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003ch3 id=\"h_01M13HACKW19DV1A4R1XSEC6HW\"\u003e8. How You Can Exercise Your Personal Data Rights\u003c/h3\u003e\n\u003cdiv\u003eDepending on your jurisdiction and the applicable law, you may have rights in relation to your Personal Data, including the right to:\u003c/div\u003e\n\u003cul\u003e\n\u003cli data-list=\"bullet\" data-list-item-id=\"e7dfddba7b3b4ea8802311e6aa86dc24b\"\u003e\u003cdiv\u003erequest access to your Personal Data and information about how we process it;\u003c/div\u003e\u003c/li\u003e\n\u003cli data-list=\"bullet\" data-list-item-id=\"e642d904258a0c9c7de59aaa9f153fce3\"\u003e\u003cdiv\u003erequest correction or updating of inaccurate or incomplete Personal Data;\u003c/div\u003e\u003c/li\u003e\n\u003cli data-list=\"bullet\" data-list-item-id=\"e682d0443dad57558fa7a4593a6aeb5f0\"\u003e\u003cdiv\u003erequest deletion, blocking, erasure, destruction, restriction or cessation of use of Personal Data in certain circumstances;\u003c/div\u003e\u003c/li\u003e\n\u003cli data-list=\"bullet\" data-list-item-id=\"ea188ad7fb21b91e4e071a40aed4ae256\"\u003e\u003cdiv\u003ewithdraw consent where we rely on consent as the basis for processing;\u003c/div\u003e\u003c/li\u003e\n\u003cli data-list=\"bullet\" data-list-item-id=\"ed67fb99c579ade1abff2a0d67bf1fca1\"\u003e\u003cdiv\u003eobject to or opt out of direct marketing;\u003c/div\u003e\u003c/li\u003e\n\u003cli data-list=\"bullet\" data-list-item-id=\"eb0579cd2cceacde16810238c033ed43d\"\u003e\u003cdiv\u003erequest portability of certain Personal Data where applicable;\u003c/div\u003e\u003c/li\u003e\n\u003cli data-list=\"bullet\" data-list-item-id=\"e9360d627126fae69ae8448fadd6537ac\"\u003e\u003cdiv\u003erequest information about third parties to whom your Personal Data has been disclosed, where applicable; and\u003c/div\u003e\u003c/li\u003e\n\u003cli data-list=\"bullet\" data-list-item-id=\"e7c3500d49e7695a4ab53b5ce71e62023\"\u003e\u003cdiv\u003elodge a complaint with the relevant data protection authority.\u003c/div\u003e\u003c/li\u003e\n\u003c/ul\u003e\n\u003cdiv\u003e\n\u003cstrong\u003eAutomated Decision-Making and Your Rights.\u003c/strong\u003e Where an automated decision or automated processing produces legal effects or similarly significantly affects you, you may have the rights available under applicable law to request human review, express your point of view, provide additional information, or contest the decision. We will consider such requests in accordance with applicable law, regulatory requirements and our internal procedures.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003e\n\u003cstrong\u003eOn-Chain Data Limitation.\u003c/strong\u003e Certain transaction information is recorded on public or permissioned blockchains and is, by the nature of such networks, publicly visible, immutable and not subject to deletion, correction or restriction by us. Your rights to request deletion, correction or restriction of Personal Data do not extend to on-chain data that we cannot reasonably modify. We will, however, restrict or delete the off-chain association between your identity and on-chain data where required by applicable law and where retention is no longer necessary for legal, regulatory or security purposes.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003e\n\u003cstrong\u003eExercise Your Rights.\u003c/strong\u003e To exercise your rights, please contact us using the details in Section 9. When submitting a request, please specify the right you wish to exercise and how we can assist you. To protect your account and Personal Data, we may ask you to provide information to verify your identity and authority to make the request. We may also contact you for further details to clarify your request and expedite our response. These rights may be subject to limitations, exemptions, identity verification, fees and procedural requirements under applicable law. We may refuse, limit or defer a request where permitted or required by law, including where we need to retain Personal Data for legal, regulatory, security, risk management, dispute resolution or record-keeping purposes.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003e\n\u003cstrong\u003eSelf-Service Privacy Tools.\u003c/strong\u003e Where available, you may exercise certain rights (such as accessing, downloading, exporting or updating your Personal Data, or managing your marketing preferences) directly through your account settings or the privacy tools provided within the Services. Where a self-service tool is not available for your request, or where applicable law requires additional verification, please contact us using the details in Section 9.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003ch3 id=\"h_01M13HACM1GXK1HFC5NEAAFVNB\"\u003e9. How to Contact Us\u003c/h3\u003e\n\u003cdiv\u003eIf you have questions, concerns, complaints or requests regarding this Privacy Policy or the processing of your Personal Data, please contact HashKey’s Data Protection Officer or privacy contact at:\u003c/div\u003e\n\u003cdiv\u003eEmail: \u003ca href=\"mailto:dpo@hashkey.com\"\u003e\u003cspan class=\"wysiwyg-underline\"\u003edpo@hashkey.com\u003c/span\u003e\u003c/a\u003e\n\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003eHashKey’s Data Protection Officer coordinates privacy matters across the HashKey group. Where required by applicable law, the relevant HashKey entity providing the Services to you remains responsible for complying with its obligations under applicable data protection laws.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003eWhere your request relates to a specific HashKey Service, platform or local entity, you may also contact the relevant customer support channel or local privacy contact listed in the applicable jurisdiction-specific addendum.\u003c/div\u003e\n\u003cdiv\u003e\u003cdiv\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003e\u003ch3 id=\"h_01M13HACM205Z8M1KTMARKVWQ4\"\u003e10. How We Update This Privacy Policy\u003c/h3\u003e\u003c/div\u003e\n\u003c/div\u003e\u003c/div\u003e\n\u003cdiv\u003eWe may update this Privacy Policy from time to time to reflect changes in our Services, technologies, business operations, legal requirements or privacy practices. We will publish the updated version on our website or through other appropriate communication channels. If we make material changes to this Privacy Policy, particularly changes that materially affect your rights or how we process your Personal Data, we may provide additional or more prominent notice where required or appropriate, such as by email, in-app notice, website announcement, special alert displayed through the Services or other appropriate means.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003eIf applicable law requires us to obtain your consent to a change in how we process your Personal Data, we will do so before the relevant change takes effect.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003eIf you do not agree with the updated Privacy Policy, you should stop using the Services. Your continued use of the Services after the updated Privacy Policy becomes effective will be handled in accordance with applicable law.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003e\u003cstrong\u003eJurisdiction-Specific Addenda\u003c/strong\u003e\u003c/div\u003e\n\u003cdiv\u003eEach addendum supplements and forms part of this Privacy Policy. It applies only where the relevant local law applies to our processing of your Personal Data. In the event of any inconsistency between an addendum and the main body of this Privacy Policy, the addendum will prevail to the extent of that inconsistency. Unless otherwise stated, terms used in each addendum have the meanings given under the applicable local law.\u003c/div\u003e\n\u003cdiv\u003eIn these addenda, terms such as “data user”, “organisation”, “controller” and “business operator” are used to reflect the terminology under the applicable local data protection laws. Unless otherwise indicated, they refer to the HashKey entity that determines the purposes and means of processing, or is otherwise responsible for handling, your Personal Data in connection with the relevant Services.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003ch3 id=\"h_01M13HACM41JEGSV560H21E678\"\u003eA. Hong Kong Addendum\u003c/h3\u003e\n\u003cdiv\u003eThis Hong Kong Addendum applies where the Personal Data (Privacy) Ordinance (Cap. 486) (the “\u003cstrong\u003ePDPO\u003c/strong\u003e”) applies to the processing of your Personal Data.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003e\u003cstrong\u003eA.1 Data User\u003c/strong\u003e\u003c/div\u003e\n\u003cdiv\u003eFor Hong Kong Services, the relevant data user is generally Hash Blockchain Limited or the HashKey entity that provides the relevant Services to you.\u003c/div\u003e\n\u003cdiv\u003eHong Kong contact:\u003c/div\u003e\n\u003cdiv\u003eAddress: 14th Floor, Three Exchange Square, 8 Connaught Place, Central, Hong Kong\u003c/div\u003e\n\u003cdiv\u003eEmail: dpo@hashkey.com or \u003ca href=\"mailto:support@customer.hashkey.com\"\u003esupport@customer.hashkey.com\u003c/a\u003e\n\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003e\u003cstrong\u003eA.2 Collection Notice\u003c/strong\u003e\u003c/div\u003e\n\u003cdiv\u003eWhen we collect Personal Data directly from you, we will take reasonably practicable steps to inform you of the purposes for which the Personal Data will be used, whether provision of the Personal Data is obligatory or voluntary, the consequences if you do not provide obligatory information, the classes of persons to whom the Personal Data may be transferred, and your rights to request access to and correction of Personal Data.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003e\u003cstrong\u003eA.3 Use and Direct Marketing\u003c/strong\u003e\u003c/div\u003e\n\u003cdiv\u003eWe will use Personal Data for the purposes notified to you, purposes directly related to those purposes, or other purposes permitted by the PDPO. If we intend to use your Personal Data for a new purpose that is not the original or a directly related purpose, we will obtain your prescribed consent unless an exemption applies.\u003c/div\u003e\n\u003cdiv\u003eWe will not use your Personal Data, or provide your Personal Data to another person for that person’s use, for direct marketing unless we have notified you of the prescribed information and obtained your consent or indication of no objection where required by the PDPO. You may require us to cease using or providing your Personal Data for direct marketing at any time without charge. Where we intend to provide your Personal Data to another person for that person’s use in direct marketing, we will notify you of the prescribed information and obtain your consent or indication of no objection as required under the PDPO, and you may likewise require us to cease such provision.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003e\u003cstrong\u003eA.4 Processors and Transfers\u003c/strong\u003e\u003c/div\u003e\n\u003cdiv\u003eWhere we engage data processors to process Personal Data on our behalf, we will adopt contractual or other means to prevent unauthorised or accidental access, processing, erasure, loss or use, and to prevent Personal Data from being kept longer than necessary for processing.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003e\u003cstrong\u003eA.5 Access and Correction\u003c/strong\u003e\u003c/div\u003e\n\u003cdiv\u003eYou have the right to request access to and correction of your Personal Data in accordance with the PDPO. You may also request information regarding our policies and practices in relation to Personal Data and the kinds of Personal Data held by us, to the extent required under the PDPO. We may charge a fee for processing a data access request where permitted by law.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003e\u003cstrong\u003eA.6 Complaint\u003c/strong\u003e\u003c/div\u003e\n\u003cdiv\u003eIf you have concerns about our handling of your Personal Data, please contact us first so that we can review and respond to your concern. If you are not satisfied with our response, you may also contact the Office of the Privacy Commissioner for Personal Data, Hong Kong, or any other competent authority available under applicable Hong Kong law.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003ch3 id=\"h_01M13HACM7MQS4PZ8J7Y4AMG29\"\u003eB. Singapore Addendum\u003c/h3\u003e\n\u003cdiv\u003eThis Singapore Addendum applies where the Personal Data Protection Act 2012 of Singapore (the “\u003cstrong\u003ePDPA\u003c/strong\u003e”) applies to the processing of your Personal Data.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003e\u003cstrong\u003eB.1 Organisation\u003c/strong\u003e\u003c/div\u003e\n\u003cdiv\u003eFor Singapore Services, the relevant organisation is generally HashKey Technology Services Pte. Ltd. or the HashKey entity that provides the relevant Services to you.\u003c/div\u003e\n\u003cdiv\u003eSingapore contact:\u003c/div\u003e\n\u003cdiv\u003eAddress: 3 Church Street, Samsung Hub #28-06, Singapore 049483\u003c/div\u003e\n\u003cdiv\u003eEmail: \u003cspan class=\"wysiwyg-underline\"\u003edpo@hashkey.com\u003c/span\u003e or \u003ca href=\"mailto:support@sg-cs.hashkey.com\"\u003esupport@sg-cs.hashkey.com\u003c/a\u003e\n\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003e\u003cstrong\u003eB.2 Consent, Notification and Withdrawal\u003c/strong\u003e\u003c/div\u003e\n\u003cdiv\u003eWe will collect, use or disclose Personal Data for purposes that a reasonable person would consider appropriate in the circumstances and, where required, after notifying you of the relevant purposes and obtaining your consent or relying on another basis permitted under the PDPA.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003eYou may withdraw your consent by contacting us. If you withdraw consent, we will inform you of the likely consequences of withdrawal, which may include our inability to continue providing certain Services, processing transactions, maintaining your account or complying with regulatory requirements. After a reasonable period, we will cease the relevant collection, use or disclosure unless it is required or authorised under applicable law. Withdrawal of consent will not affect processing that occurred before withdrawal or processing that is required or authorised under applicable law.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003eIf we change a purpose for which we collect, use or disclose Personal Data, we will ensure that the changed purpose remains reasonably relevant to the original purpose and will notify you or publicly announce the changed purpose, where required by applicable law.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003e\u003cstrong\u003eB.3 Access and Correction\u003c/strong\u003e\u003c/div\u003e\n\u003cdiv\u003eSubject to the PDPA, you may request access to your Personal Data, information about how it has been used or disclosed, and correction of inaccurate Personal Data. We may charge a reasonable fee for processing an access request where permitted by law.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003eWe will respond to access or correction requests as soon as reasonably possible and, where required under the PDPA, within 30 days after receiving the request or inform you in writing within that period of the time by which we will be able to respond. Where we correct Personal Data, we may send the corrected Personal Data to organisations to which the Personal Data was disclosed within the period required by the PDPA, unless an exception applies.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003eIf we determine, after reasonable investigation, that a requested correction is not required, we may annotate the relevant record to indicate that a correction request was made.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003e\u003cstrong\u003eB.4 Transfer Outside Singapore\u003c/strong\u003e\u003c/div\u003e\n\u003cdiv\u003eWhere the PDPA applies, we will not transfer Personal Data outside Singapore unless we have taken appropriate steps to ensure that the recipient is bound by legally enforceable obligations or otherwise provides a standard of protection that is comparable to that required under the PDPA.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003e\u003cstrong\u003eB.5 Data Breach\u003c/strong\u003e\u003c/div\u003e\n\u003cdiv\u003eWhere a data breach is notifiable under the PDPA, we will notify the Personal Data Protection Commission as soon as practicable and in any case no later than 3 calendar days after we assess that the breach is notifiable, and will notify affected individuals in accordance with the PDPA.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003e\u003cstrong\u003eB.6 Direct Marketing\u003c/strong\u003e\u003c/div\u003e\n\u003cdiv\u003eWhere you have given consent and have not subsequently opted out, we may from time to time use your Personal Data, including your name and contact details, to send you direct marketing or promotional communications, such as emails, messages or other communications containing news, promotions, events and marketing offers. The dispatch of such direct marketing communications may be undertaken by third-party service providers acting on our behalf.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003eIf you do not wish to receive further direct marketing or promotional materials from us, you may opt out by using the unsubscribe mechanism in the relevant communication, adjusting your account or communication preferences, or contacting us through one of the channels set out in Section B.1. Where we send marketing or promotional messages to Singapore telephone numbers, we will comply with the Do Not Call provisions under the PDPA, including checking the relevant Do Not Call Registers where required, unless we have obtained the subscriber’s or user’s clear and unambiguous consent, evidenced in written or other accessible form, to receive such messages at that number. We will also honour any withdrawal of consent or opt-out request in accordance with applicable law.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003e\u003cstrong\u003eB.7 Complaint\u003c/strong\u003e\u003c/div\u003e\n\u003cdiv\u003eIf you have concerns about our handling of your Personal Data, please contact us first so that we can review and respond to your concern. If you are not satisfied with our response, you may also contact the Personal Data Protection Commission of Singapore or any other competent authority available under applicable Singapore law.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003ch3 id=\"h_01M13HACMC84MW9WPA2JCQNBHW\"\u003eC. Japan Addendum\u003c/h3\u003e\n\u003cdiv\u003eThis Japan Addendum applies where the Act on the Protection of Personal Information of Japan (the “\u003cstrong\u003eAPPI\u003c/strong\u003e”) applies to the processing of your Personal Data. In this Japan Addendum, references to “Personal Data” shall be construed as references to “personal information” as defined under the APPI, unless the context otherwise requires.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003e\u003cstrong\u003eC.1 Business Operator\u003c/strong\u003e\u003c/div\u003e\n\u003cdiv\u003eFor Japan Services, the relevant business operator handling personal information is generally HashKey Japan 株式会社 (HashKey Japan Co., Ltd.) or the HashKey entity that provides the relevant Services to you.\u003c/div\u003e\n\u003cdiv\u003eJapan contact:\u003c/div\u003e\n\u003cdiv\u003eAddress: 2-3-2 Marunouchi, Chiyoda-ku, Tokyo 100-0005\u003c/div\u003e\n\u003cdiv\u003eEmail: \u003cspan class=\"wysiwyg-underline\"\u003edpo@hashkey.com\u003c/span\u003e or support@jp-cs.hashkey.com\u003c/div\u003e\n\u003cdiv\u003eTelephone: 050-3204-4855\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003eWe will make available information required under the APPI regarding the business operator handling Personal Data, the purposes of use, procedures for requests concerning retained personal data, security control measures and contact point for complaints and enquiries, through this Privacy Policy or other appropriate notices.\u003c/div\u003e\n\u003cdiv\u003eFor Japan Services, we will also handle Personal Data in accordance with applicable laws, regulations and the self-regulatory rules of the Japan Virtual and Crypto Assets Exchange Association (JVCEA), where applicable.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003e\u003cstrong\u003eC.2 Purpose of Use\u003c/strong\u003e\u003c/div\u003e\n\u003cdiv\u003eWe will specify the purpose of use of Personal Data as specifically as possible and will not use Personal Data beyond the scope necessary to achieve the specified purpose of use unless permitted by the APPI or other applicable law. If we directly acquire Personal Data from you in writing or by electronic means, we will expressly indicate the purpose of use in advance unless an exception applies.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003eFor Japan Services, the purposes of use include those described in Section 1.4 and such additional purposes as may be notified in connection with Japan Services.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003eWe may record telephone communications with customers where necessary to accurately understand the content of transactions, enquiries, complaints or requests.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003e\u003cstrong\u003eC.3 Sensitive Personal Information\u003c/strong\u003e\u003c/div\u003e\n\u003cdiv\u003eFor Japan Services, “special care-required personal information” includes information requiring special care to avoid unfair discrimination, prejudice or other disadvantage, such as information relating to race, creed, social status, medical history, criminal record, victimisation by crime and other information specified under applicable Japanese laws and regulations. Other sensitive information includes information relating to labour union membership, family origin, registered domicile, healthcare and sex life, except where such information is publicly available or otherwise excluded under applicable rules.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003eWe will not acquire, use or provide special care-required personal information or sensitive information to third parties except in the cases described in this Privacy Policy, including where such handling is permitted by laws or regulations, is necessary to protect life, body or property, is necessary for public health or child welfare, is necessary to cooperate with public authorities, is necessary for inheritance, withholding tax or similar procedures, is necessary for the proper operation of crypto asset services with the individual’s consent, or involves the use of biometric authentication information for identity verification with the individual’s consent.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003e\u003cstrong\u003eC.4 Third-Party Provision and Outsourcing\u003c/strong\u003e\u003c/div\u003e\n\u003cdiv\u003eFor Japan Services, we will not provide Personal Data to third parties except with your consent or where otherwise permitted under the APPI.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003eWhere we outsource all or part of the handling of Personal Data, we select service providers in accordance with our standards and exercises necessary and appropriate supervision, including by entering into contracts concerning the handling of Personal Data where appropriate.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003e\u003cstrong\u003eC.5 Handling in Foreign Countries\u003c/strong\u003e\u003c/div\u003e\n\u003cdiv\u003eHashKey operates globally. Your Personal Data may be transferred to, stored in, accessed from or processed in jurisdictions outside Japan, including by other HashKey group entities, cloud hosting providers, SaaS providers, KYC/AML and blockchain analytics vendors, and other service providers located in Hong Kong and other jurisdictions.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003eWhere we transfer your Personal Data to a third party located in a foreign country, we will take necessary measures in accordance with the APPI and other applicable laws and regulations.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003eSpecifically, unless permitted under the APPI, we will obtain your prior consent to the transfer of your Personal Data to a third party located in a foreign country. When obtaining such consent, we will provide you in advance with information concerning the personal information protection system in the foreign country where the third party is located, the measures implemented by the third party for the protection of personal information, and other information that serves as a reference to you, pursuant to the APPI.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003eNotwithstanding the above, we may transfer Personal Data without obtaining your consent in cases permitted under the APPI, including where the recipient is located in a foreign country recognized as having a personal information protection system at a level equivalent to Japan for protecting individual rights and interests (such as EU member states and the United Kingdom), or where the recipient has established a system necessary to continuously take measures equivalent to those required to be taken by the business operator handling personal information under the APPI.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003eWhere we transfer your Personal Data to a third party located in a foreign country on the basis that the recipient has established a system necessary to continuously take the equivalent measures referred to above, we will take necessary measures to ensure the continuous implementation of such measures by the third party and, upon your request, will provide information regarding such necessary measures in accordance with the APPI.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003eFor inquiries or requests for information regarding these matters, please contact our Japan contact indicated in Section C.1.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003e\u003cstrong\u003eC.6 Joint Use\u003c/strong\u003e\u003c/div\u003e\n\u003cdiv\u003eAs described in Section 3.1 of this Privacy Policy, Personal Data may be jointly used among HashKey group entities for the purposes described in this Privacy Policy. Where such sharing constitutes “joint use” under the APPI, we will comply with the applicable requirements of the APPI, including identifying the HashKey entity responsible for the management of the jointly used Personal Data where required.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003e\u003cstrong\u003eC.7 Security Control Measures\u003c/strong\u003e\u003c/div\u003e\n\u003cdiv\u003eWe implement the following security control measures to ensure the proper handling of retained Personal Data:\u003c/div\u003e\n\u003cul\u003e\n\u003cli data-list=\"bullet\" data-list-item-id=\"edeb56bcd07b6660bb210ca13c59f1795\"\u003e\u003cdiv\u003eorganizational security control measures\u003c/div\u003e\u003c/li\u003e\n\u003cli data-list=\"bullet\" data-list-item-id=\"e99c877d7ddf7a7ee83f62da2d6f71658\"\u003e\u003cdiv\u003ehuman security control measures\u003c/div\u003e\u003c/li\u003e\n\u003cli data-list=\"bullet\" data-list-item-id=\"e88ae5b736ecbe06fb239632910a99669\"\u003e\u003cdiv\u003ephysical security control measures\u003c/div\u003e\u003c/li\u003e\n\u003cli data-list=\"bullet\" data-list-item-id=\"e4f5c936b8728c714a0b40eee9547c5dd\"\u003e\u003cdiv\u003etechnical security control measures\u003c/div\u003e\u003c/li\u003e\n\u003cli data-list=\"bullet\" data-list-item-id=\"e1f1c0faf7da13b65f66224979fe2cb5e\"\u003e\u003cdiv\u003eunderstanding of external environments\u003c/div\u003e\u003c/li\u003e\n\u003c/ul\u003e\n\u003cdiv\u003eFor details regarding the security control measures implemented by us, please contact our Japan contact indicated in Section C.1.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003e\u003cstrong\u003eC.8 Data Breach Notification\u003c/strong\u003e\u003c/div\u003e\n\u003cdiv\u003eIn the event of a breach involving Personal Data that is reportable under the APPI, we will, in accordance with the APPI and PPC guidelines, report the breach to the Personal Information Protection Commission and notify the affected individuals, unless an exception applies. We will take reasonable steps to contain the breach, investigate its cause and scope, and implement measures to prevent recurrence.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003e\u003cstrong\u003eC.9 Enquiries and Complaints\u003c/strong\u003e\u003c/div\u003e\n\u003cdiv\u003eIf you have concerns about our handling of your Personal Data, please contact us first so that we can review and respond to your concern. If you are not satisfied with our response, you may also contact the Personal Information Protection Commission or any other competent authority available under applicable Japanese law.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003ch3 id=\"h_01M13HACMSTX22TVGJR4KT2304\"\u003eD. United Arab Emirates Addendum\u003c/h3\u003e\n\u003cdiv\u003eThis United Arab Emirates Addendum applies where Federal Decree-Law No. 45 of 2021 Concerning the Protection of Personal Data (the “\u003cstrong\u003eUAE PDPL\u003c/strong\u003e”), applicable sectoral rules, or applicable virtual asset regulatory requirements apply to the processing of your Personal Data.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003e\u003cstrong\u003eD.1 Controller\u003c/strong\u003e\u003c/div\u003e\n\u003cdiv\u003eFor UAE Services, the relevant controller is generally HashKey MENA FZE or the HashKey entity that provides the relevant Services to you.\u003c/div\u003e\n\u003cdiv\u003eUAE contact:\u003c/div\u003e\n\u003cdiv\u003eAddress: Floor 5, Premises EPO-05-35 CVT Convention Tower Dubai World Trade Centre, Dubai, United Arab Emirates\u003c/div\u003e\n\u003cdiv\u003eEmail: \u003cspan class=\"wysiwyg-underline\"\u003edpo@hashkey.com\u003c/span\u003e or \u003ca href=\"mailto:support@mena-cs.hashkey.com\"\u003esupport@mena-cs.hashkey.com\u003c/a\u003e\n\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003e\u003cstrong\u003eD.2 Lawful Basis\u003c/strong\u003e\u003c/div\u003e\n\u003cdiv\u003eWhere the UAE PDPL applies, we process Personal Data only where we have obtained your consent or another lawful basis recognised under the UAE PDPL or other applicable law. Such lawful bases may include, where applicable, processing necessary for the performance of a contract, compliance with legal obligations, protection of public interest or vital interests, establishment, exercise or defence of legal claims, scientific or statistical research, or other circumstances recognised under applicable law.\u003c/div\u003e\n\u003cdiv\u003eReferences in this Privacy Policy to lawful bases that are not recognised under the UAE PDPL do not apply where the UAE PDPL governs our processing.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003e\u003cstrong\u003eD.3 Your Rights\u003c/strong\u003e\u003c/div\u003e\n\u003cdiv\u003eSubject to the UAE PDPL and other applicable laws, you may have rights to request access to Personal Data, correction of inaccurate Personal Data, deletion of Personal Data, restriction or cessation of processing, transfer of Personal Data, withdrawal of consent, and objection to certain automated processing decisions, including where such decisions have legal effects or similarly significant effects on you.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003e\u003cstrong\u003eD.4 Cross-Border Transfers\u003c/strong\u003e\u003c/div\u003e\n\u003cdiv\u003eWe will transfer Personal Data outside the UAE only where permitted under the UAE PDPL or other applicable rules, including where the destination jurisdiction provides an adequate level of protection, appropriate safeguards are implemented, you have provided consent where required, or another statutory exception applies.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003e\u003cstrong\u003eD.5 VARA-Related Requirements\u003c/strong\u003e\u003c/div\u003e\n\u003cdiv\u003eWhere the relevant HashKey entity is subject to the Dubai Virtual Assets Regulatory Authority (“\u003cstrong\u003eVARA\u003c/strong\u003e”) Technology and Information Rulebook or other VARA requirements, we will comply with applicable personal data protection, data storage, transfer, privacy governance, breach reporting and record-keeping requirements.\u003c/div\u003e\n\u003cdiv\u003eWhere required by VARA rules, HashKey will notify VARA as soon as possible and in any event within 24 hours following notification by us to a data regulator or data subject of any incident affecting or potentially affecting Personal Data, unless prohibited by applicable law.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003e\u003cstrong\u003eD.6 Complaint\u003c/strong\u003e\u003c/div\u003e\n\u003cdiv\u003eIf you have concerns about our handling of your Personal Data, please contact us first so that we can review and respond to your concern. If you are not satisfied with our response, you may also contact the UAE Data Office or any other competent authority available under applicable UAE law.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003ch3 id=\"h_01M13HACMV1SR62BQA709W40GT\"\u003eE. Bermuda Addendum\u003c/h3\u003e\n\u003cdiv\u003eThis Bermuda Addendum applies where the Personal Information Protection Act 2016 of Bermuda (the “\u003cstrong\u003ePIPA\u003c/strong\u003e”) applies to the processing of your Personal Data. In this Bermuda Addendum, references to “Personal Data” shall be construed as references to “personal information” as defined under the PIPA, unless the context otherwise requires.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003e\u003cstrong\u003eE.1 Organisation\u003c/strong\u003e\u003c/div\u003e\n\u003cdiv\u003eFor Bermuda Services, the relevant organisation is generally HashKey Bermuda Limited or the HashKey entity that provides the relevant Services to you.\u003c/div\u003e\n\u003cdiv\u003eBermuda contact:\u003c/div\u003e\n\u003cdiv\u003eAddress: c/o Carey Olsen Services Bermuda Limited, Rosebank Centre, 5th Floor, 11 Bermudiana Road, Pembroke, HM 08, Bermuda\u003c/div\u003e\n\u003cdiv\u003eEmail: \u003cspan class=\"wysiwyg-underline\"\u003edpo@hashkey.com\u003c/span\u003e or \u003ca href=\"mailto:support@global-cs.hashkey.com\"\u003esupport@global-cs.hashkey.com\u003c/a\u003e\n\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003e\u003cstrong\u003eE.2 Use of Personal Data\u003c/strong\u003e\u003c/div\u003e\n\u003cdiv\u003eWe may process Personal Data where we have your consent, where processing is necessary to perform a contract with you, where processing is necessary to comply with a legal obligation, or where processing is necessary for our legitimate interests, in each case subject to PIPA.\u003c/div\u003e\n\u003cdiv\u003eYou may also contact us to ask about the purposes for which your Personal Data is used and the means available to control or limit our use of your Personal Data, subject to PIPA and applicable exemptions.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003e\u003cstrong\u003eE.3 Overseas Transfers\u003c/strong\u003e\u003c/div\u003e\n\u003cdiv\u003eAs we operate globally, your Personal Data may be transferred to and stored in jurisdictions outside of Bermuda. When transferring your Personal Data overseas, we will take appropriate measures to ensure that the recipient provides a level of protection comparable to that required under PIPA, including through contractual, organisational or technical safeguards where appropriate.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003e\u003cstrong\u003eE.4 Security Breach Notification\u003c/strong\u003e\u003c/div\u003e\n\u003cdiv\u003eIn the event of a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to your Personal Data, we will notify you and the Privacy Commissioner in accordance with our obligations under PIPA, where such breach is likely to result in a real risk of significant harm to individuals.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003e\u003cstrong\u003eE.5 Your Rights\u003c/strong\u003e\u003c/div\u003e\n\u003cdiv\u003eSubject to PIPA, you may request access to, correction of, blocking of, erasure of or destruction of your Personal Data. Your request should be made in writing and include sufficient information for us to identify the relevant Personal Data and respond to your request.\u003c/div\u003e\n\u003cdiv\u003eWe will acknowledge receipt of your request promptly and in any event no more than 2 business days after receiving it where required by our applicable procedures. We will respond within a reasonable period, generally no more than 45 days depending on the nature and complexity of the request, subject to extensions permitted under PIPA.\u003c/div\u003e\n\u003cdiv\u003eCertain rights described elsewhere in this Privacy Policy, including data portability or restriction of processing, may not be available under PIPA and will apply only to the extent required by applicable law.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003e\u003cstrong\u003eE.6 Complaint\u003c/strong\u003e\u003c/div\u003e\n\u003cdiv\u003eIf you have concerns about our handling of your Personal Data, please contact us first so that we can review and respond to your concern. If you are not satisfied with our response, you may also contact the Privacy Commissioner for Bermuda or any other competent authority available under applicable Bermuda law.\u003c/div\u003e\n\u003c/div\u003e\u003cp\u003e\u003cspan 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HashKey operates globally and provides a range of services, including virtual asset trading, exchange, brokerage, custody and other related services. HashKey is committed to respecting and protecting your privacy and personal data. This Global Privacy Policy (this “Privacy Policy”) explains how the relevant HashKey entity collects, uses, stores, transfers, shares, discloses or otherwise processes your Personal Data when you access or use HashKey websites, mobile applications, account interfaces, online platforms and other related products or services (collectively, the “Services”).\"}}},\"text_indent\":0,\"comments\":null,\"locked\":false,\"revisions\":null,\"hidden\":false,\"author\":\"7360546827264868384\",\"children\":[],\"align\":\"left\",\"type\":\"text\",\"parent_id\":\"HwLwdNlRBorS88xltVVlosxMgId\"}},\"doxlgOdTUlRyuVtdbrpIBEZSNuc\":{\"id\":\"doxlgOdTUlRyuVtdbrpIBEZSNuc\",\"snapshot\":{\"type\":\"text\",\"revisions\":null,\"locked\":false,\"hidden\":false,\"children\":[],\"parent_id\":\"HwLwdNlRBorS88xltVVlosxMgId\",\"comments\":null,\"author\":\"7360546827264868384\",\"text\":{\"initialAttributedTexts\":{\"attribs\":{\"0\":\"*0+g2\"},\"text\":{\"0\":\"For the purposes of this Privacy Policy, the HashKey entity that provides the relevant Services to you is generally responsible for the processing of your Personal Data in connection with those Services. “Personal Data” means any information relating to an identified or identifiable living individual, or any other similar term under applicable data protection laws, excluding the information processed anonymously. For the avoidance of doubt, this Privacy Policy is not a contract and does not itself create legal rights or obligations beyond those required by applicable law.\"}},\"apool\":{\"nextNum\":1,\"numToAttrib\":{\"0\":[\"author\",\"7360546827264868384\"]}}},\"align\":\"left\",\"text_indent\":0}},\"doxlgeEM5WT0khb42Eca3jZBuwb\":{\"id\":\"doxlgeEM5WT0khb42Eca3jZBuwb\",\"snapshot\":{\"author\":\"7360546827264868384\",\"children\":[],\"text\":{\"initialAttributedTexts\":{\"attribs\":{\"0\":\"*0*1+f0\"},\"text\":{\"0\":\"Our Services are designed exclusively for individuals who are 18 years of age or older. You must not access or use the Services if you are under 18 years old, do not meet the minimum age requirement applicable to the relevant Service or jurisdiction, or are otherwise legally restricted from using the Services. We do not knowingly collect Personal Data from children or minors. If you believe that a child or minor has provided Personal Data to us, please contact us so that we may take appropriate steps in accordance with applicable law.\"}},\"apool\":{\"nextNum\":2,\"numToAttrib\":{\"0\":[\"bold\",\"true\"],\"1\":[\"author\",\"7360546827264868384\"]}}},\"text_indent\":0,\"type\":\"text\",\"parent_id\":\"HwLwdNlRBorS88xltVVlosxMgId\",\"revisions\":null,\"align\":\"left\",\"comments\":null,\"locked\":false,\"hidden\":false}},\"doxlgFmTpy36I8nOkvlJeLkWBdb\":{\"id\":\"doxlgFmTpy36I8nOkvlJeLkWBdb\",\"snapshot\":{\"type\":\"text\",\"hidden\":false,\"author\":\"7360546827264868384\",\"children\":[],\"text\":{\"apool\":{\"nextNum\":2,\"numToAttrib\":{\"0\":[\"bold\",\"true\"],\"1\":[\"author\",\"7360546827264868384\"]}},\"initialAttributedTexts\":{\"attribs\":{\"0\":\"*0*1+9o\"},\"text\":{\"0\":\"Please read this Privacy Policy carefully before using or continuing to use the Services. If you do not provide certain Personal Data, we may be unable to provide the Services to you, process your account registration, complete identity verification, comply with legal or regulatory obligations, or make certain functions of the Services available.\"}}},\"text_indent\":0,\"parent_id\":\"HwLwdNlRBorS88xltVVlosxMgId\",\"comments\":null,\"revisions\":null,\"locked\":false,\"align\":\"left\"}},\"doxlgfo0Lm0RC9yFbk1zW1NWJ9X\":{\"id\":\"doxlgfo0Lm0RC9yFbk1zW1NWJ9X\",\"snapshot\":{\"locked\":false,\"author\":\"7360546827264868384\",\"children\":[],\"revisions\":null,\"parent_id\":\"HwLwdNlRBorS88xltVVlosxMgId\",\"comments\":null,\"hidden\":false,\"text\":{\"apool\":{\"nextNum\":2,\"numToAttrib\":{\"0\":[\"bold\",\"true\"],\"1\":[\"author\",\"7360546827264868384\"]}},\"initialAttributedTexts\":{\"attribs\":{\"0\":\"*0*1+cw\"},\"text\":{\"0\":\"This Privacy Policy is intended to operate as a global baseline. If you are located in, receive Services from, or interact with a HashKey entity established in Hong Kong, Singapore, Japan, the United Arab Emirates or Bermuda, please also review the jurisdiction-specific addendum applicable to you. If there is any inconsistency between the main body of this Privacy Policy and an applicable addendum, the addendum will prevail to the extent of that inconsistency.\"}}},\"align\":\"left\",\"text_indent\":0,\"type\":\"text\"}},\"doxlg8U6JbCzJOA7MGN4vbffG9b\":{\"id\":\"doxlg8U6JbCzJOA7MGN4vbffG9b\",\"snapshot\":{\"locked\":false,\"author\":\"7360546827264868384\",\"children\":[],\"text\":{\"apool\":{\"nextNum\":2,\"numToAttrib\":{\"0\":[\"bold\",\"true\"],\"1\":[\"author\",\"7360546827264868384\"]}},\"initialAttributedTexts\":{\"text\":{\"0\":\"This Privacy Policy is prepared and provided in English. In the event of any conflict between the English version and any other available translation, the English version shall prevail.\"},\"attribs\":{\"0\":\"*0*1+55\"}}},\"align\":\"left\",\"text_indent\":0,\"comments\":null,\"revisions\":null,\"hidden\":false,\"type\":\"text\",\"parent_id\":\"HwLwdNlRBorS88xltVVlosxMgId\"}},\"doxlg4dveYn6q4ewInvzNBoQuPg\":{\"id\":\"doxlg4dveYn6q4ewInvzNBoQuPg\",\"snapshot\":{\"revisions\":null,\"locked\":false,\"align\":\"\",\"text_indent\":0,\"text\":{\"apool\":{\"nextNum\":0,\"numToAttrib\":{}},\"initialAttributedTexts\":{\"attribs\":{\"0\":\"\"},\"text\":{\"0\":\"\"}}},\"type\":\"text\",\"parent_id\":\"HwLwdNlRBorS88xltVVlosxMgId\",\"comments\":null,\"hidden\":false,\"author\":\"7360546827264868384\",\"children\":[]}},\"doxlgO0RD0aXqBDkAbXDHmQOAue\":{\"id\":\"doxlgO0RD0aXqBDkAbXDHmQOAue\",\"snapshot\":{\"children\":[],\"text\":{\"apool\":{\"numToAttrib\":{\"0\":[\"author\",\"7360546827264868384\"]},\"nextNum\":1},\"initialAttributedTexts\":{\"attribs\":{\"0\":\"*0+15\"},\"text\":{\"0\":\"How We Collect and Use Your Personal Data\"}}},\"align\":\"left\",\"seq_level\":\"auto\",\"type\":\"heading1\",\"comments\":null,\"locked\":false,\"author\":\"7360546827264868384\",\"parent_id\":\"HwLwdNlRBorS88xltVVlosxMgId\",\"revisions\":null,\"hidden\":false,\"seq\":\"auto\"}},\"doxlgXLDZ2X5oBCrr9aIqRIxSEh\":{\"id\":\"doxlgXLDZ2X5oBCrr9aIqRIxSEh\",\"snapshot\":{\"children\":[\"doxlg92rjGKFh8G1MEj5P8fiLwc\"],\"text\":{\"apool\":{\"nextNum\":1,\"numToAttrib\":{\"0\":[\"author\",\"7360546827264868384\"]}},\"initialAttributedTexts\":{\"attribs\":{\"0\":\"*0+5i\"},\"text\":{\"0\":\"We collect Personal Data that you provide to us, Personal Data generated when you use the Services, and Personal Data obtained from third parties or public sources where permitted by applicable law.\"}}},\"text_indent\":0,\"type\":\"text\",\"revisions\":null,\"author\":\"7360546827264868384\",\"hidden\":false,\"align\":\"left\",\"parent_id\":\"HwLwdNlRBorS88xltVVlosxMgId\",\"comments\":null,\"locked\":false}},\"doxlg92rjGKFh8G1MEj5P8fiLwc\":{\"id\":\"doxlg92rjGKFh8G1MEj5P8fiLwc\",\"snapshot\":{\"parent_id\":\"doxlgXLDZ2X5oBCrr9aIqRIxSEh\",\"locked\":false,\"author\":\"7360546827264868384\",\"children\":[],\"type\":\"ordered\",\"revisions\":null,\"hidden\":false,\"text\":{\"apool\":{\"nextNum\":2,\"numToAttrib\":{\"0\":[\"bold\",\"true\"],\"1\":[\"author\",\"7360546827264868384\"]}},\"initialAttributedTexts\":{\"attribs\":{\"0\":\"*0*1+v\"},\"text\":{\"0\":\"Personal Data You Provide to Us\"}}},\"align\":\"\",\"seq\":\"1\",\"comments\":null}},\"doxlgVjM20mvLddxDHF2ltPH9Le\":{\"id\":\"doxlgVjM20mvLddxDHF2ltPH9Le\",\"snapshot\":{\"text_indent\":0,\"comments\":null,\"revisions\":null,\"author\":\"7360546827264868384\",\"children\":[],\"text\":{\"apool\":{\"nextNum\":1,\"numToAttrib\":{\"0\":[\"author\",\"7360546827264868384\"]}},\"initialAttributedTexts\":{\"attribs\":{\"0\":\"*0+30\"},\"text\":{\"0\":\"When you register for, apply for, subscribe to, or use the Services, we may collect Personal Data including:\"}}},\"type\":\"text\",\"parent_id\":\"HwLwdNlRBorS88xltVVlosxMgId\",\"locked\":false,\"hidden\":false,\"align\":\"left\"}},\"doxlgL3EC47mA6eYCDwocagDYsg\":{\"id\":\"doxlgL3EC47mA6eYCDwocagDYsg\",\"snapshot\":{\"revisions\":null,\"locked\":false,\"hidden\":false,\"children\":[],\"align\":\"\",\"seq\":\"1\",\"type\":\"ordered\",\"comments\":null,\"author\":\"7360546827264868384\",\"text\":{\"apool\":{\"nextNum\":2,\"numToAttrib\":{\"0\":[\"bold\",\"true\"],\"1\":[\"author\",\"7360546827264868384\"]}},\"initialAttributedTexts\":{\"text\":{\"0\":\"Account registration and account administration. When you register for, apply for, subscribe to or use the Services, we may collect information associated with your account, including your name, username, email address, mobile phone number, account credentials, referral code, verification codes, preferred language, account settings and other information required to create, authenticate, administer and maintain your account.\"},\"attribs\":{\"0\":\"*0*1+1d*1+ai\"}}},\"parent_id\":\"HwLwdNlRBorS88xltVVlosxMgId\"}},\"doxlgyB1AIZy2GOhUjRlsV7URGh\":{\"id\":\"doxlgyB1AIZy2GOhUjRlsV7URGh\",\"snapshot\":{\"comments\":null,\"revisions\":null,\"locked\":false,\"author\":\"7360546827264868384\",\"text\":{\"apool\":{\"nextNum\":2,\"numToAttrib\":{\"0\":[\"bold\",\"true\"],\"1\":[\"author\",\"7360546827264868384\"]}},\"initialAttributedTexts\":{\"attribs\":{\"0\":\"*0*1+15*1+jv\"},\"text\":{\"0\":\"Identity verification and due diligence. As a regulated virtual asset service provider, we may collect information required for identity verification, KYC, AML/CTF, sanctions, anti-fraud, anti-bribery, tax, investor suitability and other compliance checks. This may include your date of birth, nationality, residential address, government-issued identification documents and numbers, photographs, selfie or liveness-check information, biometric verification information where required and permitted, tax information, source of funds or source of wealth information, occupation, employer information, beneficial ownership information, politically exposed person status, sanctions screening results, risk assessment results and other due diligence materials.\"}}},\"seq\":\"2\",\"type\":\"ordered\",\"parent_id\":\"HwLwdNlRBorS88xltVVlosxMgId\",\"hidden\":false,\"children\":[],\"align\":\"\"}},\"doxlgmPEmhAvfkNZyYXJqFM87xh\":{\"id\":\"doxlgmPEmhAvfkNZyYXJqFM87xh\",\"snapshot\":{\"parent_id\":\"HwLwdNlRBorS88xltVVlosxMgId\",\"comments\":null,\"hidden\":false,\"seq\":\"3\",\"align\":\"\",\"type\":\"ordered\",\"revisions\":null,\"locked\":false,\"author\":\"7360546827264868384\",\"children\":[],\"text\":{\"apool\":{\"nextNum\":2,\"numToAttrib\":{\"0\":[\"bold\",\"true\"],\"1\":[\"author\",\"7360546827264868384\"]}},\"initialAttributedTexts\":{\"attribs\":{\"0\":\"*0*1+1b*1+e9\"},\"text\":{\"0\":\"Financial, trading and transaction information. When you use the Services, we may collect information relating to your account and transactions, including bank account details, payment information, wallet addresses, transaction records, order history, trading activity, trading parameters and instructions, asset balances, deposit and withdrawal information, settlement details, risk profile, investor classification, suitability information and other information required for account administration, transaction processing, reporting or regulatory compliance.\"}}}}},\"doxlgWpHJRiwN24h84cCYbeNjNh\":{\"id\":\"doxlgWpHJRiwN24h84cCYbeNjNh\",\"snapshot\":{\"children\":[],\"align\":\"\",\"seq\":\"4\",\"type\":\"ordered\",\"comments\":null,\"locked\":false,\"author\":\"7360546827264868384\",\"text\":{\"initialAttributedTexts\":{\"attribs\":{\"0\":\"*0*1+14*1+fe\"},\"text\":{\"0\":\"Communications, support and complaints. When you contact us, submit feedback, make enquiries, lodge complaints, request support, appeal a decision or otherwise communicate with us, we may collect your contact details, account information, communication channel information, description of the issue, supporting materials, attachments, communications with us, call recordings or scripts, chat records, complaint and dispute records, and other information needed to verify your identity, understand your request, investigate the matter, provide support, resolve disputes and improve our Services.\"}},\"apool\":{\"nextNum\":2,\"numToAttrib\":{\"0\":[\"bold\",\"true\"],\"1\":[\"author\",\"7360546827264868384\"]}}},\"parent_id\":\"HwLwdNlRBorS88xltVVlosxMgId\",\"revisions\":null,\"hidden\":false}},\"doxlg47LQtncQjXEgXRzqruJARG\":{\"id\":\"doxlg47LQtncQjXEgXRzqruJARG\",\"snapshot\":{\"hidden\":false,\"author\":\"7360546827264868384\",\"text\":{\"initialAttributedTexts\":{\"attribs\":{\"0\":\"*0*1+15*1+5o\"},\"text\":{\"0\":\"Other information you choose to provide. We may also collect information that you submit through links, forms, surveys, events, promotions, campaigns, applications, onboarding questionnaires, due diligence requests or other interactions with us.\"}},\"apool\":{\"nextNum\":2,\"numToAttrib\":{\"0\":[\"bold\",\"true\"],\"1\":[\"author\",\"7360546827264868384\"]}}},\"align\":\"\",\"type\":\"ordered\",\"parent_id\":\"HwLwdNlRBorS88xltVVlosxMgId\",\"comments\":null,\"revisions\":null,\"locked\":false,\"children\":[],\"seq\":\"5\"}},\"doxlgy5S15UZbKnKqYqEi0cLwWe\":{\"id\":\"doxlgy5S15UZbKnKqYqEi0cLwWe\",\"snapshot\":{\"text_indent\":0,\"comments\":null,\"revisions\":null,\"author\":\"7360546827264868384\",\"children\":[],\"text\":{\"apool\":{\"nextNum\":1,\"numToAttrib\":{\"0\":[\"author\",\"7360546827264868384\"]}},\"initialAttributedTexts\":{\"attribs\":{\"0\":\"*0+pz\"},\"text\":{\"0\":\"If you are an institutional or corporate customer, or act on behalf of such a customer, we may collect and process information relating to the relevant entity and its representatives, including corporate registration documents, incorporation details, business information, authorised representatives, directors, officers, employees, beneficial owners, controllers, traders, account administrators and other authorised persons. We may also collect information relating to account mandates, trading authorisations, API users, API credentials or identifiers, wallet addresses, transaction instructions, settlement details, access permissions, security settings and audit logs. We use this information to onboard and administer institutional or corporate accounts, verify authority and ownership structures, provide relevant Services, maintain account security, monitor account activities, and comply with legal and regulatory obligations.\"}}},\"align\":\"left\",\"type\":\"text\",\"parent_id\":\"HwLwdNlRBorS88xltVVlosxMgId\",\"locked\":false,\"hidden\":false}},\"doxlg8PdAq0iTVV3SJQ4WEuw3te\":{\"id\":\"doxlg8PdAq0iTVV3SJQ4WEuw3te\",\"snapshot\":{\"text\":{\"initialAttributedTexts\":{\"attribs\":{\"0\":\"*0+5q\"},\"text\":{\"0\":\"If you provide Personal Data relating to another individual, you are responsible for ensuring that you have obtained all necessary authority, consent or other lawful basis to provide that information to us.\"}},\"apool\":{\"nextNum\":1,\"numToAttrib\":{\"0\":[\"author\",\"7360546827264868384\"]}}},\"align\":\"left\",\"text_indent\":0,\"type\":\"text\",\"author\":\"7360546827264868384\",\"revisions\":null,\"locked\":false,\"hidden\":false,\"children\":[\"doxlgrQ6mOd41ImUKWI94pWIhUt\"],\"parent_id\":\"HwLwdNlRBorS88xltVVlosxMgId\",\"comments\":null}},\"doxlgrQ6mOd41ImUKWI94pWIhUt\":{\"id\":\"doxlgrQ6mOd41ImUKWI94pWIhUt\",\"snapshot\":{\"revisions\":null,\"locked\":false,\"hidden\":false,\"children\":[],\"text\":{\"apool\":{\"nextNum\":2,\"numToAttrib\":{\"0\":[\"bold\",\"true\"],\"1\":[\"author\",\"7360546827264868384\"]}},\"initialAttributedTexts\":{\"attribs\":{\"0\":\"*0*1+1k\"},\"text\":{\"0\":\"Personal Data Generated Through Your Use of the Services\"}}},\"type\":\"ordered\",\"parent_id\":\"doxlg8PdAq0iTVV3SJQ4WEuw3te\",\"comments\":null,\"align\":\"\",\"author\":\"7360546827264868384\",\"seq\":\"2\"}},\"doxlgAhJVuXZNZeFVMi9x4lWNCg\":{\"id\":\"doxlgAhJVuXZNZeFVMi9x4lWNCg\",\"snapshot\":{\"children\":[],\"align\":\"left\",\"type\":\"text\",\"parent_id\":\"HwLwdNlRBorS88xltVVlosxMgId\",\"hidden\":false,\"author\":\"7360546827264868384\",\"text\":{\"apool\":{\"nextNum\":1,\"numToAttrib\":{\"0\":[\"author\",\"7360546827264868384\"]}},\"initialAttributedTexts\":{\"attribs\":{\"0\":\"*0+7b\"},\"text\":{\"0\":\"To ensure the secure, stable and efficient operation of the Services, and to maintain account and transaction security, we may automatically collect or generate technical, usage, security and risk information when you access or use the Services. This may include:\"}}},\"text_indent\":0,\"comments\":null,\"revisions\":null,\"locked\":false}},\"doxlgWZ0MXSxMrBGRonfTCHRlqe\":{\"id\":\"doxlgWZ0MXSxMrBGRonfTCHRlqe\",\"snapshot\":{\"comments\":null,\"hidden\":false,\"author\":\"7360546827264868384\",\"text\":{\"apool\":{\"nextNum\":1,\"numToAttrib\":{\"0\":[\"author\",\"7360546827264868384\"]}},\"initialAttributedTexts\":{\"attribs\":{\"0\":\"*0+b8\"},\"text\":{\"0\":\"We may collect device and technical information, such as your device model, device identifiers, operating system, browser type and version, IP address, language settings, time zone, network information, app version, crash logs and diagnostic information, in order to operate the Services, maintain technical compatibility, troubleshoot issues, improve performance and protect the security of our systems.\"}}},\"seq\":\"1\",\"align\":\"\",\"type\":\"ordered\",\"parent_id\":\"HwLwdNlRBorS88xltVVlosxMgId\",\"revisions\":null,\"locked\":false,\"children\":[]}},\"doxlgJ5gmldyq9lNpLXN0HpXwLg\":{\"id\":\"doxlgJ5gmldyq9lNpLXN0HpXwLg\",\"snapshot\":{\"locked\":false,\"hidden\":false,\"text\":{\"apool\":{\"nextNum\":1,\"numToAttrib\":{\"0\":[\"author\",\"7360546827264868384\"]}},\"initialAttributedTexts\":{\"attribs\":{\"0\":\"*0+bj\"},\"text\":{\"0\":\"We may collect usage information, such as your login records, pages viewed, functions used, search and clickstream information, access dates and times, session duration, referral information, error reports and interaction records, in order to understand how the Services are used, support account administration, improve user experience, monitor service performance and develop or enhance our products and services.\"}}},\"seq\":\"2\",\"parent_id\":\"HwLwdNlRBorS88xltVVlosxMgId\",\"comments\":null,\"revisions\":null,\"author\":\"7360546827264868384\",\"children\":[],\"align\":\"\",\"type\":\"ordered\"}},\"doxlg1pEiBpHSkBgPsT63n99Rkc\":{\"id\":\"doxlg1pEiBpHSkBgPsT63n99Rkc\",\"snapshot\":{\"align\":\"\",\"seq\":\"3\",\"parent_id\":\"HwLwdNlRBorS88xltVVlosxMgId\",\"locked\":false,\"hidden\":false,\"author\":\"7360546827264868384\",\"children\":[],\"text\":{\"apool\":{\"nextNum\":1,\"numToAttrib\":{\"0\":[\"author\",\"7360546827264868384\"]}},\"initialAttributedTexts\":{\"attribs\":{\"0\":\"*0+c6\"},\"text\":{\"0\":\"We may collect security and risk information, such as account activity, authentication records, fraud indicators, suspicious activity reports, risk alerts, cybersecurity logs and information used to detect unauthorised, unlawful or non-compliant activities, in order to authenticate users, maintain account and transaction security, detect and prevent fraud, respond to security incidents and comply with legal and regulatory obligations.\"}}},\"type\":\"ordered\",\"comments\":null,\"revisions\":null}},\"doxlg5aII6IIFQjiNzM3AWztQSg\":{\"id\":\"doxlg5aII6IIFQjiNzM3AWztQSg\",\"snapshot\":{\"type\":\"ordered\",\"parent_id\":\"HwLwdNlRBorS88xltVVlosxMgId\",\"revisions\":null,\"hidden\":false,\"children\":[],\"seq\":\"4\",\"comments\":null,\"locked\":false,\"author\":\"7360546827264868384\",\"text\":{\"apool\":{\"nextNum\":1,\"numToAttrib\":{\"0\":[\"author\",\"7360546827264868384\"]}},\"initialAttributedTexts\":{\"attribs\":{\"0\":\"*0+ch\"},\"text\":{\"0\":\"We may collect approximate location information derived from IP address or similar technical data. We will collect precise location information only where the relevant function requires it, you have enabled the applicable device permission, and the collection is permitted by applicable law, for example to support security verification, fraud prevention, regulatory compliance or other location-based functionality notified to you where applicable.\"}}},\"align\":\"\"}},\"doxlgkfVBGC1HO8u916AxKnbGnd\":{\"id\":\"doxlgkfVBGC1HO8u916AxKnbGnd\",\"snapshot\":{\"parent_id\":\"HwLwdNlRBorS88xltVVlosxMgId\",\"comments\":null,\"hidden\":false,\"author\":\"7360546827264868384\",\"text\":{\"apool\":{\"nextNum\":1,\"numToAttrib\":{\"0\":[\"author\",\"7360546827264868384\"]}},\"initialAttributedTexts\":{\"text\":{\"0\":\"Depending on the functions you use, we may request access to certain device permissions, such as camera, photo album or storage, push notification, file upload, biometric or liveness check, and, where applicable, microphone or location permissions. For example, camera or photo permissions may be required for identity verification, document upload, selfie or liveness checks; file upload permissions may be required when you submit onboarding, due diligence, source-of-funds, complaint or support materials; push notification permissions may be used for account, security, transaction or service alerts; and microphone or location permissions may be used only where the relevant function requires them and such use is notified to you.\"},\"attribs\":{\"0\":\"*0+kf\"}}},\"text_indent\":0,\"type\":\"text\",\"revisions\":null,\"locked\":false,\"children\":[],\"align\":\"left\"}},\"doxlgS3Z6pJCD5yFLxlE4M5nJ6f\":{\"id\":\"doxlgS3Z6pJCD5yFLxlE4M5nJ6f\",\"snapshot\":{\"type\":\"text\",\"revisions\":null,\"author\":\"7360546827264868384\",\"children\":[\"doxlgvoIjQlsGFcLmRJsn19BQkb\"],\"text\":{\"apool\":{\"nextNum\":1,\"numToAttrib\":{\"0\":[\"author\",\"7360546827264868384\"]}},\"initialAttributedTexts\":{\"attribs\":{\"0\":\"*0+bt\"},\"text\":{\"0\":\"We will request such permissions only where relevant to the function you use. If you decline a permission, the relevant function may not be available or may not operate properly, but this will not affect your use of other functions that do not require that permission. You may manage device permissions through your device or browser settings, subject to the functionality of the relevant device, operating system or browser.\"}}},\"align\":\"left\",\"text_indent\":0,\"parent_id\":\"HwLwdNlRBorS88xltVVlosxMgId\",\"comments\":null,\"locked\":false,\"hidden\":false}},\"doxlgvoIjQlsGFcLmRJsn19BQkb\":{\"id\":\"doxlgvoIjQlsGFcLmRJsn19BQkb\",\"snapshot\":{\"type\":\"ordered\",\"parent_id\":\"doxlgS3Z6pJCD5yFLxlE4M5nJ6f\",\"revisions\":null,\"locked\":false,\"seq\":\"3\",\"comments\":null,\"hidden\":false,\"author\":\"7360546827264868384\",\"children\":[],\"text\":{\"apool\":{\"nextNum\":2,\"numToAttrib\":{\"0\":[\"bold\",\"true\"],\"1\":[\"author\",\"7360546827264868384\"]}},\"initialAttributedTexts\":{\"attribs\":{\"0\":\"*0*1+1f\"},\"text\":{\"0\":\"Personal Data from Third Parties and Public Sources\"}}},\"align\":\"\"}},\"doxlg40ZA5lVNMneHZoxF7Uukjg\":{\"id\":\"doxlg40ZA5lVNMneHZoxF7Uukjg\",\"snapshot\":{\"type\":\"text\",\"parent_id\":\"HwLwdNlRBorS88xltVVlosxMgId\",\"hidden\":false,\"align\":\"left\",\"comments\":null,\"revisions\":null,\"locked\":false,\"author\":\"7360546827264868384\",\"children\":[],\"text\":{\"apool\":{\"nextNum\":1,\"numToAttrib\":{\"0\":[\"author\",\"7360546827264868384\"]}},\"initialAttributedTexts\":{\"attribs\":{\"0\":\"*0+lc\"},\"text\":{\"0\":\"Where permitted by applicable law, we may obtain Personal Data from HashKey group entities, service providers, business partners, banks, payment service providers, custodians, virtual asset service providers, blockchain analytics providers, identity verification vendors, credit reference or risk information providers, sanctions and politically exposed person databases, fraud prevention databases, government or regulatory sources, public registers, publicly available websites and other lawful sources. 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Your Personal Data may be transferred to, stored in, accessed from or otherwise processed in jurisdictions outside the jurisdiction in which it was originally collected or outside the jurisdiction where the relevant HashKey entity is established, including Hong Kong, Singapore, Japan, the United Arab Emirates, Bermuda and other jurisdictions where HashKey group entities, service providers or business partners operate.\"}}}}},\"doxlgZ8MTJ3Lko3Ih4k7US5XVld\":{\"id\":\"doxlgZ8MTJ3Lko3Ih4k7US5XVld\",\"snapshot\":{\"type\":\"text\",\"parent_id\":\"HwLwdNlRBorS88xltVVlosxMgId\",\"locked\":false,\"hidden\":false,\"text_indent\":0,\"align\":\"left\",\"comments\":null,\"revisions\":null,\"author\":\"7360546827264868384\",\"children\":[],\"text\":{\"apool\":{\"numToAttrib\":{\"0\":[\"author\",\"7360546827264868384\"]},\"nextNum\":1},\"initialAttributedTexts\":{\"attribs\":{\"0\":\"*0+cs\"},\"text\":{\"0\":\"Where we transfer Personal Data across borders, we will do so in accordance with applicable data protection laws. Depending on the applicable jurisdiction, this may include implementing contractual safeguards, conducting transfer impact assessments, ensuring a comparable or adequate level of protection, relying on your consent, relying on recognised certifications or other lawful transfer mechanisms, or applying other measures required or permitted by law.\"}}}}},\"doxlgzxOMRLJhbl6Fk31wz6tFet\":{\"id\":\"doxlgzxOMRLJhbl6Fk31wz6tFet\",\"snapshot\":{\"comments\":null,\"locked\":false,\"children\":[],\"text\":{\"apool\":{\"nextNum\":1,\"numToAttrib\":{\"0\":[\"author\",\"7360546827264868384\"]}},\"initialAttributedTexts\":{\"attribs\":{\"0\":\"*0+ji\"},\"text\":{\"0\":\"Where the EU GDPR or UK GDPR applies, and your Personal Data is transferred from the European Economic Area or the United Kingdom to a jurisdiction that has not been recognised as providing an adequate level of protection, we will implement an appropriate transfer mechanism where required. 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As a regulated virtual asset service provider, we are required by applicable anti-money laundering, counter-terrorist financing and financial regulatory laws to retain certain identity verification records, transaction records and related information for minimum statutory periods. Such statutory retention periods vary depending on the applicable jurisdiction and regulatory requirements. These retention obligations override your right to request deletion or erasure to the extent required by law. 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Where an automated decision or automated processing produces legal effects or similarly significantly affects you, you may have the rights available under applicable law to request human review, express your point of view, provide additional information, or contest the decision. 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To protect your account and Personal Data, we may ask you to provide information to verify your identity and authority to make the request. We may also contact you for further details to clarify your request and expedite our response. These rights may be subject to limitations, exemptions, identity verification, fees and procedural requirements under applicable law. 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The dispatch of such direct marketing communications may be undertaken by third-party service providers acting on our behalf.\"}}}}},\"doxlgsql4OyZ52NHA506KPP0upg\":{\"id\":\"doxlgsql4OyZ52NHA506KPP0upg\",\"snapshot\":{\"locked\":false,\"author\":\"7360546827264868384\",\"text\":{\"apool\":{\"numToAttrib\":{\"0\":[\"author\",\"7360546827264868384\"]},\"nextNum\":1},\"initialAttributedTexts\":{\"attribs\":{\"0\":\"*0+lj\"},\"text\":{\"0\":\"If you do not wish to receive further direct marketing or promotional materials from us, you may opt out by using the unsubscribe mechanism in the relevant communication, adjusting your account or communication preferences, or contacting us through one of the channels set out in Section B.1. Where we send marketing or promotional messages to Singapore telephone numbers, we will comply with the Do Not Call provisions under the PDPA, including checking the relevant Do Not Call Registers where required, unless we have obtained the subscriber’s or user’s clear and unambiguous consent, evidenced in written or other accessible form, to receive such messages at that number. 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In this Japan Addendum, references to “Personal Data” shall be construed as references to “personal information” as defined under the APPI, unless the context otherwise requires.\"}}},\"parent_id\":\"HwLwdNlRBorS88xltVVlosxMgId\",\"comments\":null,\"locked\":false,\"hidden\":false,\"align\":\"left\"}},\"doxlgZzxtl9aGA7Q7OYSsAz1tub\":{\"id\":\"doxlgZzxtl9aGA7Q7OYSsAz1tub\",\"snapshot\":{\"parent_id\":\"HwLwdNlRBorS88xltVVlosxMgId\",\"comments\":null,\"revisions\":null,\"locked\":false,\"author\":\"7360546827264868384\",\"text\":{\"apool\":{\"nextNum\":2,\"numToAttrib\":{\"0\":[\"bold\",\"true\"],\"1\":[\"author\",\"7360546827264868384\"]}},\"initialAttributedTexts\":{\"attribs\":{\"0\":\"*0*1+l\"},\"text\":{\"0\":\"C.1 Business 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\"}}}}},\"doxlgOEicsqUpKnFm3N5T4ve07f\":{\"id\":\"doxlgOEicsqUpKnFm3N5T4ve07f\",\"snapshot\":{\"type\":\"text\",\"comments\":null,\"revisions\":null,\"children\":[],\"text\":{\"apool\":{\"nextNum\":1,\"numToAttrib\":{\"0\":[\"author\",\"7360546827264868384\"]}},\"initialAttributedTexts\":{\"attribs\":{\"0\":\"*0+e\"},\"text\":{\"0\":\"Japan contact:\"}}},\"text_indent\":0,\"parent_id\":\"HwLwdNlRBorS88xltVVlosxMgId\",\"locked\":false,\"hidden\":false,\"author\":\"7360546827264868384\",\"align\":\"left\"}},\"doxlgGCV655C9fi5g5RINB5t66q\":{\"id\":\"doxlgGCV655C9fi5g5RINB5t66q\",\"snapshot\":{\"author\":\"7360546827264868384\",\"text_indent\":0,\"type\":\"text\",\"parent_id\":\"HwLwdNlRBorS88xltVVlosxMgId\",\"revisions\":null,\"locked\":false,\"hidden\":false,\"comments\":null,\"children\":[],\"text\":{\"apool\":{\"nextNum\":1,\"numToAttrib\":{\"0\":[\"author\",\"7360546827264868384\"]}},\"initialAttributedTexts\":{\"attribs\":{\"0\":\"*0+1h\"},\"text\":{\"0\":\"Address: 2-3-2 Marunouchi, Chiyoda-ku, Tokyo 100-0005\"}}},\"align\":\"left\"}},\"doxlgErbH0q6Lo653ad1lvDbyFf\":{\"id\":\"doxlgErbH0q6Lo653ad1lvDbyFf\",\"snapshot\":{\"type\":\"text\",\"revisions\":null,\"locked\":false,\"hidden\":false,\"text\":{\"apool\":{\"numToAttrib\":{\"0\":[\"author\",\"7360546827264868384\"],\"1\":[\"underline\",\"true\"],\"2\":[\"textHighlight\",\"rgb(36,91,219)\"]},\"nextNum\":3},\"initialAttributedTexts\":{\"attribs\":{\"0\":\"*0+7*0*1*2+f*0+u\"},\"text\":{\"0\":\"Email: dpo@hashkey.com or support@jp-cs.hashkey.com \"}}},\"text_indent\":0,\"parent_id\":\"HwLwdNlRBorS88xltVVlosxMgId\",\"comments\":null,\"author\":\"7360546827264868384\",\"children\":[],\"align\":\"left\"}},\"doxlgKROfmd6zgoz9B0oJOzlbwT\":{\"id\":\"doxlgKROfmd6zgoz9B0oJOzlbwT\",\"snapshot\":{\"parent_id\":\"HwLwdNlRBorS88xltVVlosxMgId\",\"locked\":false,\"hidden\":false,\"text\":{\"initialAttributedTexts\":{\"attribs\":{\"0\":\"*0+o\"},\"text\":{\"0\":\"Telephone: 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If we directly acquire Personal Data from you in writing or by electronic means, we will expressly indicate the purpose of use in advance unless an exception applies.\"}}},\"text_indent\":0}},\"doxlgSF3iog0a4a6LFBFqvmbZlf\":{\"id\":\"doxlgSF3iog0a4a6LFBFqvmbZlf\",\"snapshot\":{\"author\":\"7360546827264868384\",\"text\":{\"apool\":{\"nextNum\":1,\"numToAttrib\":{\"0\":[\"author\",\"7360546827264868384\"]}},\"initialAttributedTexts\":{\"attribs\":{\"0\":\"*0+4h\"},\"text\":{\"0\":\"For Japan Services, the purposes of use include those described in Section 1.4 and such additional purposes as may be notified in connection with Japan Services.\"}}},\"text_indent\":0,\"type\":\"text\",\"comments\":null,\"revisions\":null,\"children\":[],\"align\":\"left\",\"parent_id\":\"HwLwdNlRBorS88xltVVlosxMgId\",\"locked\":false,\"hidden\":false}},\"doxlgKRRi8w4P7DTw64Nt2hd7Dh\":{\"id\":\"doxlgKRRi8w4P7DTw64Nt2hd7Dh\",\"snapshot\":{\"text\":{\"apool\":{\"nextNum\":1,\"numToAttrib\":{\"0\":[\"author\",\"7360546827264868384\"]}},\"initialAttributedTexts\":{\"text\":{\"0\":\"We may record telephone communications with customers where necessary to accurately understand the content of transactions, enquiries, complaints or requests.\"},\"attribs\":{\"0\":\"*0+4e\"}}},\"align\":\"left\",\"text_indent\":0,\"parent_id\":\"HwLwdNlRBorS88xltVVlosxMgId\",\"locked\":false,\"author\":\"7360546827264868384\",\"hidden\":false,\"children\":[],\"type\":\"text\",\"comments\":null,\"revisions\":null}},\"doxlgUgv7lF319B0mJO29MPxuuc\":{\"id\":\"doxlgUgv7lF319B0mJO29MPxuuc\",\"snapshot\":{\"comments\":null,\"revisions\":null,\"locked\":false,\"hidden\":false,\"children\":[],\"align\":\"left\",\"text_indent\":0,\"type\":\"text\",\"parent_id\":\"HwLwdNlRBorS88xltVVlosxMgId\",\"author\":\"7360546827264868384\",\"text\":{\"apool\":{\"nextNum\":2,\"numToAttrib\":{\"0\":[\"bold\",\"true\"],\"1\":[\"author\",\"7360546827264868384\"]}},\"initialAttributedTexts\":{\"attribs\":{\"0\":\"*0*1+y\"},\"text\":{\"0\":\"C.3 Sensitive Personal Information\"}}}}},\"doxlgmhA2BRjS71YSQKrGatGhUe\":{\"id\":\"doxlgmhA2BRjS71YSQKrGatGhUe\",\"snapshot\":{\"hidden\":false,\"text\":{\"apool\":{\"nextNum\":1,\"numToAttrib\":{\"0\":[\"author\",\"7360546827264868384\"]}},\"initialAttributedTexts\":{\"attribs\":{\"0\":\"*0+h3\"},\"text\":{\"0\":\"For Japan Services, “special care-required personal information” includes information requiring special care to avoid unfair discrimination, prejudice or other disadvantage, such as information relating to race, creed, social status, medical history, criminal record, victimisation by crime and other information specified under applicable Japanese laws and regulations. Other sensitive information includes information relating to labour union membership, family origin, registered domicile, healthcare and sex life, except where such information is publicly available or otherwise excluded under applicable rules.\"}}},\"align\":\"left\",\"text_indent\":0,\"type\":\"text\",\"revisions\":null,\"locked\":false,\"children\":[],\"parent_id\":\"HwLwdNlRBorS88xltVVlosxMgId\",\"comments\":null,\"author\":\"7360546827264868384\"}},\"doxlgT63u364pnjmRWiYEnbNd2e\":{\"id\":\"doxlgT63u364pnjmRWiYEnbNd2e\",\"snapshot\":{\"parent_id\":\"HwLwdNlRBorS88xltVVlosxMgId\",\"locked\":false,\"hidden\":false,\"author\":\"7360546827264868384\",\"children\":[],\"align\":\"left\",\"type\":\"text\",\"revisions\":null,\"text\":{\"apool\":{\"numToAttrib\":{\"0\":[\"author\",\"7360546827264868384\"]},\"nextNum\":1},\"initialAttributedTexts\":{\"attribs\":{\"0\":\"*0+il\"},\"text\":{\"0\":\"We will not acquire, use or provide special care-required personal information or sensitive information to third parties except in the cases described in this Privacy Policy, including where such handling is permitted by laws or regulations, is necessary to protect life, body or property, is necessary for public health or child welfare, is necessary to cooperate with public authorities, is necessary for inheritance, withholding tax or similar procedures, is necessary for the proper operation of crypto asset services with the individual’s consent, or involves the use of biometric authentication information for identity verification with the individual’s consent.\"}}},\"text_indent\":0,\"comments\":null}},\"doxlg4RrOibXteILiVcu2CrEdJg\":{\"id\":\"doxlg4RrOibXteILiVcu2CrEdJg\",\"snapshot\":{\"text_indent\":0,\"type\":\"text\",\"hidden\":false,\"align\":\"left\",\"locked\":false,\"author\":\"7360546827264868384\",\"children\":[],\"text\":{\"apool\":{\"numToAttrib\":{\"0\":[\"bold\",\"true\"],\"1\":[\"author\",\"7360546827264868384\"]},\"nextNum\":2},\"initialAttributedTexts\":{\"attribs\":{\"0\":\"*0*1+15\"},\"text\":{\"0\":\"C.4 Third-Party Provision and Outsourcing\"}}},\"parent_id\":\"HwLwdNlRBorS88xltVVlosxMgId\",\"comments\":null,\"revisions\":null}},\"doxlgdvbPlQqSqjImAc1f4IBipc\":{\"id\":\"doxlgdvbPlQqSqjImAc1f4IBipc\",\"snapshot\":{\"locked\":false,\"hidden\":false,\"text\":{\"apool\":{\"nextNum\":1,\"numToAttrib\":{\"0\":[\"author\",\"7360546827264868384\"]}},\"initialAttributedTexts\":{\"text\":{\"0\":\"For Japan Services, we will not provide Personal Data to third parties except with your consent or where otherwise permitted under the APPI.\"},\"attribs\":{\"0\":\"*0+3w\"}}},\"align\":\"left\",\"text_indent\":0,\"parent_id\":\"HwLwdNlRBorS88xltVVlosxMgId\",\"revisions\":null,\"author\":\"7360546827264868384\",\"children\":[],\"type\":\"text\",\"comments\":null}},\"doxlgtNW98FqWSmObD3aM2GABUc\":{\"id\":\"doxlgtNW98FqWSmObD3aM2GABUc\",\"snapshot\":{\"author\":\"7360546827264868384\",\"text\":{\"apool\":{\"nextNum\":1,\"numToAttrib\":{\"0\":[\"author\",\"7360546827264868384\"]}},\"initialAttributedTexts\":{\"attribs\":{\"0\":\"*0+7o\"},\"text\":{\"0\":\"Where we outsource all or part of the handling of Personal Data, we select service providers in accordance with our standards and exercises necessary and appropriate supervision, including by entering into contracts concerning the handling of Personal Data where appropriate. \"}}},\"text_indent\":0,\"hidden\":false,\"parent_id\":\"HwLwdNlRBorS88xltVVlosxMgId\",\"comments\":null,\"revisions\":null,\"locked\":false,\"children\":[],\"align\":\"left\",\"type\":\"text\"}},\"doxlgSgfCkhNU2pDK6dJzia4zdg\":{\"id\":\"doxlgSgfCkhNU2pDK6dJzia4zdg\",\"snapshot\":{\"author\":\"7360546827264868384\",\"children\":[],\"text\":{\"apool\":{\"nextNum\":2,\"numToAttrib\":{\"0\":[\"bold\",\"true\"],\"1\":[\"author\",\"7360546827264868384\"]}},\"initialAttributedTexts\":{\"attribs\":{\"0\":\"*0*1+x\"},\"text\":{\"0\":\"C.5 Handling in Foreign Countries\"}}},\"type\":\"text\",\"parent_id\":\"HwLwdNlRBorS88xltVVlosxMgId\",\"comments\":null,\"locked\":false,\"hidden\":false,\"align\":\"left\",\"text_indent\":0,\"revisions\":null}},\"doxlghQ9AclGVk7bbd4P58Qt6Xg\":{\"id\":\"doxlghQ9AclGVk7bbd4P58Qt6Xg\",\"snapshot\":{\"revisions\":null,\"hidden\":false,\"children\":[],\"text\":{\"apool\":{\"nextNum\":1,\"numToAttrib\":{\"0\":[\"author\",\"7360546827264868384\"]}},\"initialAttributedTexts\":{\"attribs\":{\"0\":\"*0+9e\"},\"text\":{\"0\":\"HashKey operates globally. 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Disclosure","source_locale":"en-gb","locale":"en-gb","outdated":false,"outdated_locales":[],"edited_at":"2026-08-11T11:13:26Z","user_segment_id":null,"permission_group_id":2333194,"content_tag_ids":[],"label_names":[],"body":"\u003cp\u003e\u003cstrong\u003eEarn Channel User Terms\u003c/strong\u003e\u003c/p\u003e\u003cp\u003eLast Update: 11 August 2026\u003c/p\u003e\u003cp\u003eBy accessing or using the Earn Channel, the Client agrees to be bound by these Terms, which comprise Part A (General Terms and Conditions applicable to all Services) and Part B (Product Schedules applicable to specific categories of Services). The Client’s continued use of the Earn Channel shall constitute acceptance of these Terms, as may be amended from time to time.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003ePART A: GENERAL TERMS AND CONDITIONS\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e1.    Definitions and Interpretation\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e1.1    Unless otherwise defined herein, capitalised terms used in these Terms shall have the meanings ascribed to them in the Investor Business Terms.\u003c/p\u003e\u003cp\u003e1.2    The following definitions apply to these Terms:\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e“Earn Channel” \u003c/strong\u003emeans the channel made available by HBL on the Website or mobile application through which the Client may access the Earn Channel Products and the Services. For the avoidance of doubt, the use of the term “Earn Channel” is a channel designation only and does not imply that all Earn Channel Products will generate income, rewards, yield, interest, capital growth or any other return.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e“Earn Channel Product”\u003c/strong\u003e means any product, token, or asset made available through the Earn Channel, in whatever form.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e“Instruction” \u003c/strong\u003emeans any order, request, direction, or other communication which HBL reasonably deems as having been given by the Client or an Authorized Person in relation to any Earn Channel Product or Service.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e“Product Documentation”\u003c/strong\u003e means any offering documents, prospectuses, key fact statements, product terms, risk disclosure statements, and any other documents or materials relating to an Earn Channel Product, in each case as prepared, issued, or provided by the relevant Product Provider or any other person responsible for such Earn Channel Product.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e“Product Provider” \u003c/strong\u003emeans the entity or entities responsible for the issuance, management, operation, or administration of an Earn Channel Product, including but not limited to issuers, managers, custodians, trustees, stablecoin issuers, and any other person specified as having responsibility for the product in the relevant product documentation.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e“Schedule” \u003c/strong\u003emeans a schedule set out in Part B of these Terms, as may be amended or supplemented by HBL from time to time.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e“Services” \u003c/strong\u003emeans the services provided by HBL through the Earn Channel, as more particularly described in the relevant Schedule.\u003c/p\u003e\u003cp\u003e1.3    Headings are for ease of reference only and shall not affect the interpretation of these Terms.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e2.    Scope of Services and HBL’s Role\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e2.1    HBL operates the Earn Channel through which it makes available various Earn Channel Products and provides the Services to eligible Clients. The specific Services available to a Client, and the terms applicable thereto, shall be as set out in the relevant Schedule(s) in Part B of these Terms.\u003c/p\u003e\u003cp\u003e2.2    HBL’s role and capacity in respect of each Earn Channel Product or Service shall be as specified in the applicable Schedule. Depending on the nature of the relevant Earn Channel Product or Service, HBL may act in different capacities, including:\u003c/p\u003e\u003cp\u003e(a)    as a distributor of investment products (as described in Schedule 1);\u003c/p\u003e\u003cp\u003e(b)    as a service provider facilitating staking arrangements (as described in Schedule 2);\u003c/p\u003e\u003cp\u003e(c)    as a facilitator for stablecoin acquisition, redemption and related services (as described in Schedule 3);\u003c/p\u003e\u003cp\u003e(d)    as a custodian of Virtual Assets and/or fiat currencies, where applicable; or\u003c/p\u003e\u003cp\u003e(e)    in such other capacity as specified in the applicable Schedule.\u003c/p\u003e\u003cp\u003e2.3    The Client acknowledges and agrees that:\u003c/p\u003e\u003cp\u003e(a)    HBL is not the Product Provider of any Earn Channel Product made available through the Earn Channel, unless expressly stated otherwise;\u003c/p\u003e\u003cp\u003e(b)    the terms, features and characteristics of each Earn Channel Product are primarily determined by the relevant Product Provider;\u003c/p\u003e\u003cp\u003e(c)    HBL does not provide investment, financial, legal or tax advice in connection with any Earn Channel Product or Service, and the Client accesses and uses the Earn Channel on an execution-only or self-directed basis, to the extent applicable;\u003c/p\u003e\u003cp\u003e(d)    HBL does not make any representation, warranty or guarantee as to the value, performance, returns or outcomes of any Earn Channel Product; and\u003c/p\u003e\u003cp\u003e(e)    HBL reserves the right, subject to Applicable Laws and these Terms, to introduce, modify, suspend, restrict, or discontinue any Earn Channel Product or Service.\u003c/p\u003e\u003cp\u003e2.4    By accessing or using any Service through the Earn Channel, the Client agrees to be bound by the following documents, in the following order of priority:\u003c/p\u003e\u003cp\u003e(a)    first, the applicable Schedule in Part B of these Terms;\u003c/p\u003e\u003cp\u003e(b)    second, the General Terms and Conditions in Part A of these Terms; and\u003c/p\u003e\u003cp\u003e(c)    third, the Investor Business Terms,\u003c/p\u003e\u003cp\u003eprovided that Product Documentation shall prevail solely in relation to the specific terms, features, characteristics, valuation methods and risks of the relevant Earn Channel Product.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e3.    Client Eligibility\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e3.1    To access the Earn Channel and the Services, the Client must maintain an active Account with HBL in good standing, satisfy any eligibility criteria specified by HBL or required by Applicable Laws, and complete such onboarding or activation procedures as HBL may prescribe from time to time.\u003c/p\u003e\u003cp\u003e3.2    Availability of certain Earn Channel Products and Services may be subject to eligibility requirements imposed by Applicable Laws, regulatory requirements, the relevant Product Provider or HBL. Such requirements may include:\u003c/p\u003e\u003cp\u003e(a)    the Client’s residence, incorporation, place of business or other connection with any jurisdiction, including any applicable restrictions arising from prohibited or restricted jurisdictions;\u003c/p\u003e\u003cp\u003e(b)    the Client’s regulatory status or classification, including whether the Client qualifies as a Professional Investor;\u003c/p\u003e\u003cp\u003e(c)    the Client’s completion of applicable onboarding, suitability, appropriateness or risk assessment procedures; and\u003c/p\u003e\u003cp\u003e(d)    any other eligibility criteria applicable to the relevant Earn Channel Product or Service.\u003c/p\u003e\u003cp\u003e3.3    The Client represents and warrants that:\u003c/p\u003e\u003cp\u003e(a)    it is not resident in, incorporated in, established in or otherwise connected with any jurisdiction where access to or use of the relevant Earn Channel Product or Service is prohibited or restricted under Applicable Laws;\u003c/p\u003e\u003cp\u003e(b)    it has independently considered its own circumstances, including its financial situation, ability to assume risks and bear potential losses, investment experience and investment objectives, and has considered whether the relevant Earn Channel Product or Service is suitable or appropriate for it, where applicable;\u003c/p\u003e\u003cp\u003e(c)    all information provided to HBL, including information provided for eligibility, suitability assessment or any other regulatory or operational purpose, is true, accurate, complete and not misleading; and\u003c/p\u003e\u003cp\u003e(d)    it shall promptly notify HBL of any material change to such information, including any change to its jurisdiction, regulatory status, financial situation, investment experience, investment objectives or eligibility status.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e4.    Instructions and Execution\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e4.1    All Instructions must be submitted electronically through the Website, mobile application or such other electronic channels as may be designated by HBL from time to time. HBL shall not be required to accept any Instructions submitted through other means.\u003cbr\u003e\u003cbr\u003e4.2    The Client authorizes HBL to act upon any Instruction which HBL reasonably believes to have been given by the Client or an Authorized Person. HBL shall be entitled to rely on the authenticity, accuracy and completeness of any such Instruction without further verification of the identity or authority of the person giving the Instruction, and shall not be liable for acting upon any Instruction so received, except to the extent otherwise required under Applicable Laws.\u003c/p\u003e\u003cp\u003e4.3    HBL shall use reasonable endeavors to execute Instructions promptly, but does not guarantee:\u003c/p\u003e\u003cp\u003e(a)    that any Instruction will be executed;\u003c/p\u003e\u003cp\u003e(b)    the price at which any transaction will be executed;\u003c/p\u003e\u003cp\u003e(c)    the timing of execution; or\u003c/p\u003e\u003cp\u003e(d)    that execution will coincide with any timeframe specified in Product Documentation.\u003c/p\u003e\u003cp\u003e4.4    HBL has absolute discretion to refuse to act upon, delay acting upon, or cancel any Instruction without reason and without liability (except to the extent such liability cannot be excluded under Applicable Laws), including where:\u003c/p\u003e\u003cp\u003e(a)    the Instruction is unclear, incomplete, or not given in the prescribed form or manner;\u003c/p\u003e\u003cp\u003e(b)    the Instruction is received outside the applicable cut-off time;\u003c/p\u003e\u003cp\u003e(c)    there are insufficient available funds or assets in the Client’s Account, or sufficient cleared funds or assets have not been received, to satisfy the settlement obligation or any applicable fees, charges, or expenses;\u003c/p\u003e\u003cp\u003e(d)    HBL is unable to act on the Instruction due to prevailing market conditions, technical issues, or any other reason beyond its reasonable control;\u003c/p\u003e\u003cp\u003e(e)    HBL reasonably considers that acting on the Instruction would expose HBL, the Client, or any other person to undue risk; or\u003c/p\u003e\u003cp\u003e(f)    acting on the Instruction would, in HBL’s reasonable opinion, breach or conflict with any Applicable Laws, regulatory requirements, or compliance obligations.\u003c/p\u003e\u003cp\u003e4.5    The Client acknowledges and agrees that:\u003c/p\u003e\u003cp\u003e(a)    each Instruction, once given, may not be revoked or amended except with HBL’s consent and subject to such conditions as HBL may impose;\u003c/p\u003e\u003cp\u003e(b)    HBL may aggregate and consolidate the Client’s Instructions with those of other clients, whether on a daily basis or from time to time, for the purpose of execution; and\u003c/p\u003e\u003cp\u003e(c)    the execution of Instructions may be subject to the availability, operational arrangements, processing schedules and cut-off times of third parties (e.g. Product Providers, node validators and banks), which are beyond HBL’s control.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e5.    Custody Arrangements\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e5.1    Depending on the nature of the relevant Earn Channel Product or Service, HBL may hold, or arrange for the holding or safe custody of, the Client’s Virtual Assets (including tokens representing interests in an Earn Channel Product), fiat currencies or other assets in connection with the Services.\u003c/p\u003e\u003cp\u003e5.2    Where HBL provides custody arrangements in respect of any Virtual Assets, fiat currencies or other assets, such assets shall be held in accordance with Applicable Laws, regulatory requirements and the custody arrangements set out in the Investor Business Terms. Where applicable, such custody arrangements may be provided through HBL’s Associated Entity, and the relevant Client assets shall be segregated from HBL’s and its Associated Entity’s own assets in accordance with Applicable Laws and regulatory requirements.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e6.    Product Information and Third-Party Links\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e6.1    Information, data and materials relating to Earn Channel Products displayed on the Earn Channel, including product descriptions, yield rates, return figures, performance data and risk indicators, may be provided by the relevant Product Provider or other third-party sources and may not have been independently prepared or verified by HBL.\u003c/p\u003e\u003cp\u003e6.2    Any yield rates, return figures, performance data or other product-related information displayed on the Earn Channel are provided for reference purposes only, may be subject to change, and do not constitute any guarantee, projection, representation or promise of future performance or returns.\u003c/p\u003e\u003cp\u003e6.3    The Earn Channel may contain links, references or connections to third-party websites, platforms or resources (including those operated by Product Providers), which are provided for information and reference purposes only.\u003cbr\u003e\u003cbr\u003e6.4    HBL does not endorse, verify or guarantee the accuracy, completeness, timeliness or reliability of any third-party information, content or materials displayed on the Earn Channel or accessed through any third-party links. The availability of any third-party links does not constitute any affiliation, approval or endorsement by HBL, and HBL shall not be responsible or liable for any Losses arising from the Client’s reliance on such third-party information, content or materials, except to the extent such liability cannot be excluded under Applicable Laws.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e7.    Pricing and Settlement\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e7.1    Any price, rate, yield, valuation, or other pricing information displayed on the Earn Channel is indicative only and provided for reference purposes. Unless expressly stated otherwise, such information shall not constitute a binding offer, quotation, or commitment by HBL. The actual price, rate, yield or value applicable to any transaction shall be determined at the time of execution or settlement.\u003c/p\u003e\u003cp\u003e7.2    HBL shall be entitled to process and execute the Client’s Instruction at the price, rate or value actually applicable to the relevant transaction, which may differ from any indicative price, rate or value previously displayed or quoted on the Earn Channel. The Client acknowledges that such difference may arise due to market conditions, timing of execution, product-specific valuation mechanisms, dealing arrangements, or the operational arrangements of HBL, the relevant Product Provider or any applicable third party.\u003c/p\u003e\u003cp\u003e7.3    The Client shall ensure that its Account contains sufficient cleared funds or assets to satisfy the settlement obligation arising from any Instruction, including subscription, purchase, redemption or other transaction, as well as any applicable fees, charges and expenses. HBL shall have no obligation to execute any Instruction unless and until sufficient cleared funds or assets have been received and are available in the Client’s Account.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e8.    Fees\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e8.1    The Client acknowledges and agrees that fees, charges, and expenses may apply in connection with the Services and Earn Channel Products, which may include:\u003c/p\u003e\u003cp\u003e(a)    fees charged by HBL for providing the Services as HBL may determine and disclose to the Client from time to time;\u003c/p\u003e\u003cp\u003e(b)    fees charged by the Product Provider in connection with the Earn Channel Product, as may be set out in the relevant Product Documentation or otherwise disclosed to the Client;\u003c/p\u003e\u003cp\u003e(c)    fees charged by third parties, including blockchain network fees (gas fees), bank transfer fees, foreign exchange conversion fees, and other transaction-related costs; and\u003c/p\u003e\u003cp\u003e(d)    any applicable taxes, duties or governmental charges.\u003c/p\u003e\u003cp\u003e8.2    The Client authorizes HBL to deduct or withhold any applicable fees, charges, expenses, taxes or other amounts payable by the Client from the Client’s Account, redemption proceeds, rewards or any other amounts held for or payable to the Client in connection with the Services or any Earn Channel Product. HBL may make such deductions or withholdings, including tax withholdings, for its own account or on behalf of the relevant Product Provider, third-party service provider or any applicable authority, where required or permitted under Applicable Laws.\u003c/p\u003e\u003cp\u003e8.3    HBL reserves the right to modify the fees charged by HBL, including the applicable fee structure, rates or charging mechanisms, from time to time by posting the updated fee schedule on the Website or mobile application or notifying the Client through other reasonable means. Any such modification shall become effective on the date specified by HBL, and the Client’s continued use of the Services after such effective date shall constitute acceptance of the revised fees.\u003c/p\u003e\u003cp\u003e8.4    The Client acknowledges that, in connection with the distribution of Earn Channel Products or the provision of Services, HBL may receive fees, commissions, rebates, revenue sharing payments or other monetary or non-monetary benefits from Product Providers or other third parties. Where required under Applicable Laws or regulatory requirements, HBL will disclose relevant information regarding such arrangements to the Client.\u003c/p\u003e\u003cp\u003e8.5    The Client is responsible for determining, reporting, and satisfying all tax obligations arising from or in connection with its access to or use of any Earn Channel Product or Service, including any taxes on income, gains, rewards, distributions, redemptions, or other amounts received or accrued by the Client.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e9.    Suspension, Restriction and Termination\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e9.1    HBL may, at any time and without liability (except to the extent such liability cannot be excluded under Applicable Laws), suspend, modify, restrict or discontinue any Earn Channel Product or Service, or any feature or functionality of the Earn Channel, where HBL considers it necessary or appropriate, including due to:\u003c/p\u003e\u003cp\u003e(a)    compliance with Applicable Laws, regulatory requirements, or any request, direction or requirement of any regulatory authority;\u003c/p\u003e\u003cp\u003e(b)    changes to the availability, terms or arrangements of any Product Provider or third-party service provider;\u003c/p\u003e\u003cp\u003e(c)    operational, technical, security, risk management or maintenance considerations; or\u003c/p\u003e\u003cp\u003e(d)    any other circumstances affecting the provision or availability of the relevant Earn Channel Product or Service.\u003c/p\u003e\u003cp\u003e9.2    HBL may, at any time and without liability (except to the extent such liability cannot be excluded under Applicable Laws), suspend, restrict or terminate the Client’s access to the Earn Channel or any Earn Channel Product or Service, where HBL considers it necessary or appropriate, including due to:\u003c/p\u003e\u003cp\u003e(a)    the Client no longer satisfies any eligibility requirements applicable to the relevant Earn Channel Product or Service;\u003c/p\u003e\u003cp\u003e(b)    the Client fails to provide information required by HBL, or any information provided by the Client is inaccurate, incomplete, misleading or outdated;\u003c/p\u003e\u003cp\u003e(c)    the Client breaches these Terms, the Investor Business Terms, or any applicable terms relating to the relevant Earn Channel Product or Service;\u003c/p\u003e\u003cp\u003e(d)    HBL reasonably suspects fraud, unlawful activity, money laundering, terrorist financing, sanctions violations, market abuse or other prohibited conduct; or\u003c/p\u003e\u003cp\u003e(e)    HBL is required or permitted to do so under Applicable Laws or regulatory requirements.\u003c/p\u003e\u003cp\u003e9.3    Any action taken by HBL pursuant to Clause 9.1 or Clause 9.2 shall not affect:\u003c/p\u003e\u003cp\u003e(a)    any rights, obligations or liabilities accrued prior to the effective date of such action;\u003c/p\u003e\u003cp\u003e(b)    the Client’s obligation to pay any fees, charges, expenses or other amounts accrued or payable in connection with the Services or any Earn Channel Product;\u003c/p\u003e\u003cp\u003e(c)    any outstanding Instructions, which may be completed, cancelled, suspended, delayed or otherwise handled in accordance with the applicable Schedule, Product Documentation or the arrangements of the relevant Product Provider or third-party service provider; and\u003c/p\u003e\u003cp\u003e(d)    any provisions of these Terms which are intended by their nature to survive such action.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e10.    General Risk Acknowledgement\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e10.1    The Client acknowledges and agrees that:\u003c/p\u003e\u003cp\u003e(a)    access to and use of the Services and any Earn Channel Product may involve various risks, including market risk, liquidity risk, counterparty risk, operational risk, technology risk, regulatory risk, legal risk, and other risks;\u003c/p\u003e\u003cp\u003e(b)    the value, performance, availability, liquidity or other characteristics of any Earn Channel Product may fluctuate, and the Client may suffer partial or total loss of any amount invested, committed or otherwise exposed in connection with such Earn Channel Product;\u003c/p\u003e\u003cp\u003e(c)    the performance, value or outcome of any Earn Channel Product may be affected by factors beyond HBL’s control, including the performance or actions of the relevant Product Provider, market conditions, third-party service providers, blockchain networks or other underlying arrangements;\u003c/p\u003e\u003cp\u003e(d)    the Client is responsible for independently assessing the risks and suitability of each Earn Channel Product or Service based on its own financial circumstances, investment objectives, experience, risk tolerance and ability to bear potential losses, except to the extent HBL is required to perform any suitability or appropriateness assessment under Applicable Laws;\u003c/p\u003e\u003cp\u003e(e)    the Client should consider seeking independent legal, financial, tax or other professional advice before accessing or using any Earn Channel Product or Service, having regard to the Client’s own circumstances; and\u003c/p\u003e\u003cp\u003e(f)    before accessing or using the Services or any Earn Channel Product, the Client should carefully review the applicable Schedule, Product Documentation, risk disclosures and other information relating to such Earn Channel Product.\u003c/p\u003e\u003cp\u003e10.2    The Client acknowledges that the general risk acknowledgement set out in Clause 10.1 is not exhaustive and does not replace any product-specific risk disclosures, terms or information contained in the applicable Schedule, Product Documentation or other materials relating to the relevant Earn Channel Product.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e11.    Limitation of Liability\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e11.1    To the maximum extent permitted by Applicable Laws, HBL shall not be liable for any Losses suffered by the Client arising out of or in connection with:\u003c/p\u003e\u003cp\u003e(a)    any decline in value, loss of principal, failure to achieve expected, indicative or projected returns, or any other performance outcomes of any Earn Channel Product;\u003c/p\u003e\u003cp\u003e(b)    any act, omission, default, insolvency, failure or other event attributable to any Product Provider or other third party;\u003c/p\u003e\u003cp\u003e(c)    any market conditions, force majeure events, operational disruptions or other circumstances beyond HBL’s reasonable control; or\u003c/p\u003e\u003cp\u003e(d)    any acts or omissions of the Client, including the Client’s failure to comply with these Terms, the Investor Business Terms, any Product Documentation or Applicable Laws.\u003c/p\u003e\u003cp\u003e11.2    To the maximum extent permitted by Applicable Laws, HBL shall not be liable for any indirect, incidental, consequential, special or punitive damages, or any loss of profits, revenue, business opportunity, data or anticipated savings arising out of or in connection with the Earn Channel, the Services or any Earn Channel Product.\u003c/p\u003e\u003cp\u003e11.3    Nothing in these Terms shall exclude or limit any liability which cannot be excluded or limited under Applicable Laws.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e12.    Indemnity\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e12.1    The Client agrees to fully indemnify HBL, its directors, officers, employees, nominees, Associated Entities and Affiliates and keep all such persons indemnified from and against any Losses arising out of or in connection with:\u003c/p\u003e\u003cp\u003e(a)    any breach by the Client of these Terms, the Investor Business Terms, or any applicable Product Documentation;\u003c/p\u003e\u003cp\u003e(b)    any unlawful, fraudulent or unauthorised use of the Services or any Earn Channel Product by the Client;\u003c/p\u003e\u003cp\u003e(c)    any breach by the Client of any Applicable Laws or regulatory requirements; or\u003c/p\u003e\u003cp\u003e(d)    any inaccurate, incomplete or misleading information provided by the Client in connection with the Services or any Earn Channel Product,\u003c/p\u003e\u003cp\u003eprovided that such indemnity shall not apply to the extent that such Losses are caused by HBL’s fraud, gross negligence or wilful misconduct.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e13.    Governing Law and Dispute Resolution\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e13.1    These Terms shall be governed by and construed in accordance with the laws of Hong Kong.\u003c/p\u003e\u003cp\u003e13.2    Any dispute arising out of or in connection with these Terms shall be resolved in accordance with the dispute resolution provisions set out in the Investor Business Terms.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e14.    General Provisions\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e14.1    HBL may amend these Terms (including any Schedule) at any time by posting the amended terms on the Website or notifying the Client through other means. The Client’s continued use of the Services after such amendment constitutes acceptance of the amended terms.\u003c/p\u003e\u003cp\u003e14.2    HBL may introduce additional Schedules to Part B from time to time. By continuing to use the Earn Channel after the publication of a new Schedule, the Client agrees to be bound by such Schedule in connection with the relevant Services.\u003c/p\u003e\u003cp\u003e14.3    If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.\u003c/p\u003e\u003cp\u003e14.4    No failure or delay by HBL in exercising any right under these Terms shall operate as a waiver thereof.\u003c/p\u003e\u003cp\u003e14.5    The Client may not assign, transfer or otherwise dispose of any of its rights or obligations under these Terms without HBL’s prior written consent. HBL may assign, transfer or novate any of its rights or obligations under these Terms to any Affiliate or successor entity without the Client’s consent.\u003c/p\u003e\u003cp\u003e14.6    Save as stated in these Terms, no person other than the Client or HBL shall have any rights under the Contracts (Rights of Third Parties) Ordinance (Cap. 623 of the Laws of Hong Kong) to enforce or enjoy the benefit of any of the provisions of these Terms.\u003c/p\u003e\u003cp\u003e14.7    In the event of any conflict between the English version and any translation, the English version shall prevail.\u003c/p\u003e\u003cp\u003e\u003cbr\u003e\u003cstrong\u003ePART B: PRODUCT SCHEDULES\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eSchedule 1: Investment Product Distribution Services\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e1.    Definitions\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e1.1    The following definitions apply to this Schedule:\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e“Complex Product” \u003c/strong\u003ehas the meaning given to it in the Code, as may be amended from time to time.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e“Investment Product”\u003c/strong\u003e means an Earn Channel Product that is acquired or disposed of by way of subscription and redemption, including but not limited to interests in collective investment schemes, debt instruments, notes, and structured products, and other tokenized securities or investment vehicles.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e“NAV” \u003c/strong\u003emeans the net asset value per Unit of the relevant Investment Product, as calculated by the Product Provider or its delegate in accordance with the Product Documentation.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e“Token” \u003c/strong\u003emeans any cryptographic token, digital token, or other blockchain-based representation of a Unit.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e“Unit”\u003c/strong\u003e means any unit, share, or other economic interest in an Investment Product (including any fractional unit, share, or interest) and, where such Investment Product is tokenized, conclusively includes the Token representing such unit, share, or interest.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e2.    Scope and Application\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e2.1    This Schedule applies to all Investment Products made available through the Earn Channel that are issued, managed, or administered by a Product Provider and transacted by way of subscription and redemption.\u003c/p\u003e\u003cp\u003e2.2    In respect of Investment Products covered by this Schedule, HBL may provide the following Investment Product Distribution Services, as applicable:\u003c/p\u003e\u003cp\u003e(a)    distribution of and facilitating access to Investment Products;\u003c/p\u003e\u003cp\u003e(b)    processing of subscription, purchase, redemption, or disposal requests;\u003c/p\u003e\u003cp\u003e(c)    displaying or making available Product Documentation and other product information through the Earn Channel;\u003c/p\u003e\u003cp\u003e(d)    facilitating settlement arrangements;\u003c/p\u003e\u003cp\u003e(e)    holding, or arranging for the holding or safe custody of, Tokens, fiat currencies, or other assets relating to Investment Products;\u003c/p\u003e\u003cp\u003e(f)    acting as nominee or agent for the Client in respect of the Investment Products, including registering the Units in HBL’s name or the name of a nominee appointed by HBL;\u003c/p\u003e\u003cp\u003e(g)    such other ancillary services as may be necessary or appropriate for the purchase, sale, holding, or settlement of the Investment Products.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e3.    HBL’s Role\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e3.1    In respect of the Investment Product Distribution Services covered by this Schedule, HBL acts as:\u003c/p\u003e\u003cp\u003e(a)    a distributor or intermediary of the Investment Products, pursuant to arrangements with the relevant Product Provider, responsible for making such products available to eligible Clients through the Earn Channel and facilitating access to such products; and\u003c/p\u003e\u003cp\u003e(b)    an execution-only agent of the Client for the purpose of transmitting the Client’s Instructions to subscribe for, redeem, or otherwise deal in Investment Products to the relevant Product Provider and facilitating the subsequent settlement.\u003c/p\u003e\u003cp\u003e3.2    Unless expressly agreed otherwise in writing, HBL is not the Product Provider and does not act as a principal, counterparty, buyer, or seller in any transaction. HBL assumes no obligation to purchase, redeem, repurchase, or otherwise provide liquidity for any Investment Product. The Client acknowledges and agrees that the ultimate economic exposure and all contractual obligations in respect of the Investment Products lie strictly with the relevant Product Provider.\u003c/p\u003e\u003cp\u003e3.3    HBL’s role as an agent is strictly limited to the administrative transmission of Instructions and settlement facilitation. HBL does not act as the Client’s fiduciary, investment adviser, or portfolio manager. HBL owes no duty to monitor the ongoing performance, financial health, or regulatory status of any Investment Product or Product Provider on behalf of the Client.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e4.    Product Provider and Product Documentation\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e4.1    Each Investment Product is issued, managed, operated, and administered by the relevant Product Provider. The Product Provider is solely responsible for the investment objectives, strategy, valuation, performance, and all other aspects of the Investment Product. HBL does not control or determine any such matters.\u003c/p\u003e\u003cp\u003e4.2    The Product Documentation and any other materials relating to each Investment Product are prepared, issued, and provided by the relevant Product Provider or other third parties. HBL acts merely as a conduit for distributing such materials and assumes no obligation to independently verify their accuracy, completeness, or truthfulness. The Product Provider is solely liable for any misstatements, omissions, or misleading information contained in the Product Documentation, and HBL expressly disclaims any liability arising therefrom.\u003c/p\u003e\u003cp\u003e4.3    The Client shall carefully review and understand the applicable Product Documentation before subscribing for, purchasing or otherwise accessing any Investment Product, with particular attention to the risk factors specific to such product.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e5.    Eligibility, Suitability and Appropriateness\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e5.1    Access to and availability of any Investment Product by a Client shall be subject to the eligibility criteria and requirements specified in the relevant Product Documentation, Applicable Laws, regulatory requirements, and such other requirements as may be determined by HBL or the relevant Product Provider from time to time, which may include restrictions based on the Client’s jurisdiction, regulatory status, or investor classification.\u003c/p\u003e\u003cp\u003e5.2    Certain Investment Products may be designated by HBL or the Product Provider as available only to Professional Investors. Such designation shall be indicated on the relevant product page of the Earn Channel or otherwise notified to the Client. Where an Investment Product is designated as available only to Professional Investors:\u003c/p\u003e\u003cp\u003e(a)    the Client must satisfy the applicable Professional Investor requirements before accessing such Investment Product and on a continuing basis;\u003c/p\u003e\u003cp\u003e(b)    the Client shall provide such information, documents and confirmations as HBL may from time to time reasonably require for the purpose of verifying the Client’s eligibility;\u003c/p\u003e\u003cp\u003e(c)    the Client undertakes to promptly notify HBL in writing if it ceases to qualify as a Professional Investor; and\u003c/p\u003e\u003cp\u003e(d)    if the Client is not a Professional Investor or ceases to qualify as a Professional Investor, HBL may, without prior notice, (i) suspend or terminate the Client’s access to such Investment Products, and (ii) require the Client to redeem or otherwise dispose of its holdings or effect such redemption or disposal on behalf of the Client within such period as HBL may determine.\u003c/p\u003e\u003cp\u003eThe Client acknowledges that Professional Investor status does not imply that any Investment Product is suitable or appropriate for the Client, and the Client remains responsible for independently assessing the merits and risks of the relevant Investment Product.\u003c/p\u003e\u003cp\u003e5.3    Where HBL has solicited the Client to purchase an Investment Product, or has recommended an Investment Product to the Client, HBL shall assess whether such product is reasonably suitable for the Client having regard to the Client’s financial situation, investment experience, investment objectives and risk tolerance. No other provision in these Terms or in any other document that HBL may ask the Client to sign, and no statement that HBL may ask the Client to make, derogates from HBL's obligation under this Clause 5.3. The Client acknowledges and agrees that:\u003c/p\u003e\u003cp\u003e(a)    it shall provide HBL with accurate, complete and up-to-date information reasonably required for such suitability assessment;\u003c/p\u003e\u003cp\u003e(b)    if the Client fails to provide sufficient information, HBL may be unable to determine whether the relevant Investment Product is suitable for the Client and may refuse to provide such Investment Product;\u003c/p\u003e\u003cp\u003e(c)    HBL’s suitability assessment is based on the information provided by the Client, and HBL does not undertake to independently verify such information unless required by Applicable Laws or regulatory requirements;\u003c/p\u003e\u003cp\u003e(d)    HBL bears no ongoing responsibility to ensure that any Investment Product it has solicited or recommended remains suitable for the Client if circumstances relating to the Client or the Investment Product change;\u003c/p\u003e\u003cp\u003e(e)    in order to make an informed investment decision, the Client must understand the nature, terms, and risks of the Investment Product, consider its own circumstances, and seek independent professional advice where necessary; and\u003c/p\u003e\u003cp\u003e(f)    any suitability assessment conducted by HBL does not constitute investment advice, recommendation, guarantee or assurance regarding the performance or outcome of the relevant Investment Product.\u003c/p\u003e\u003cp\u003e5.4    Where a transaction involves a Complex Product, HBL shall conduct an appropriateness assessment as may be required to determine whether the Client has the knowledge and experience to understand the risks involved, in accordance with the Code and Applicable Laws. The Client acknowledges that it is responsible for ensuring that it understands the nature, terms, and risks of any Complex Product in which it transacts. HBL’s obligation to conduct such appropriateness assessment does not apply where the Client has been assessed and classified by HBL as an Institutional Professional Investor or an eligible Corporate Professional Investor in accordance with Applicable Laws.\u003c/p\u003e\u003cp\u003e5.5    Where the Client accesses or purchases any Investment Product on an execution-only basis without any solicitation or recommendation from HBL:\u003c/p\u003e\u003cp\u003e(a)    the Client acknowledges that such transaction is entered into solely at the Client’s own initiative and risk, and based on the Client’s own independent judgment;\u003c/p\u003e\u003cp\u003e(b)    HBL does not provide investment advice, recommendation or any opinion regarding the merits, suitability or expected performance of such Investment Product;\u003c/p\u003e\u003cp\u003e(c)    the Client remains solely responsible for assessing whether the relevant Investment Product is suitable for its own circumstances, objectives and risk tolerance;\u003c/p\u003e\u003cp\u003e(d)    HBL is not required to assess or advise on the suitability or appropriateness of such transaction, and assumes no advisory duty of care except to the extent required under Applicable Laws or regulatory requirements; and\u003c/p\u003e\u003cp\u003e(e)    HBL shall not be liable for any Losses arising from the Client’s investment decision, except to the extent such liability cannot be excluded under Applicable Laws.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e6.    Subscription and Redemption\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e6.1    Subscription and redemption Instructions must be submitted electronically through the Earn Channel or such other electronic channels as may be designated by HBL from time to time, accompanied by any required documentation as prescribed by HBL.\u003c/p\u003e\u003cp\u003e6.2    An Instruction may be submitted by reference to a monetary amount (in such fiat currency or Virtual Asset as HBL or the Product Provider may designate) or a number of Units, subject in each case to the minimum subscription amount or minimum redemption amount.\u003c/p\u003e\u003cp\u003e6.3    Before submitting any Instruction, the Client shall ensure that its Account contains sufficient cleared monies or assets (in the case of a subscription Instruction) or sufficient available Units (in the case of a redemption Instruction) to cover:\u003c/p\u003e\u003cp\u003e(a)    the subscription amount or redemption amount, as applicable;\u003c/p\u003e\u003cp\u003e(b)    any applicable fees, charges, and expenses; and\u003c/p\u003e\u003cp\u003e(c)    in the case of a subscription Instruction, any additional buffer required by HBL or the Product Provider (including for potential fluctuations in the NAV).\u003c/p\u003e\u003cp\u003eHBL shall have no obligation to process any Instruction unless and until sufficient cleared monies, assets, or Units have been received and are available in the Client's Account, and, in the case of a redemption Instruction, unless the relevant Units are free from any lock-up period, minimum holding period, or other redemption restriction specified in the Product Documentation.\u003c/p\u003e\u003cp\u003e6.4    An Instruction will be processed in accordance with the dealing procedures, cut-off times, and settlement cycles specified in the applicable Product Documentation for the relevant Investment Product. The Client acknowledges and agrees that:\u003c/p\u003e\u003cp\u003e(a)    each Investment Product may have different cut-off times, dealing days, and settlement periods, which are determined by the relevant Product Provider and may be affected by market holidays, time zone differences, or operational arrangements in multiple jurisdictions;\u003c/p\u003e\u003cp\u003e(b)    HBL will use reasonable endeavors to process an Instruction in a timely manner, but the actual timing of execution and settlement depends on the operational arrangements of the relevant Product Provider, custodians, banks, and other third parties, and may differ from or exceed any indicative timeframe displayed on the Earn Channel due to delays in fund receipt, bank transfers, or other circumstances beyond HBL's control;\u003c/p\u003e\u003cp\u003e(c)    if an Instruction is received after the applicable cut-off time, or on a day that is not a dealing day for the relevant Investment Product, execution will generally be deferred to the next applicable dealing day, unless otherwise specified in the Product Documentation;\u003c/p\u003e\u003cp\u003e(d)    HBL may, without prior notice, suspend, delay, or refuse to process any Instruction due to extreme weather conditions, market disruptions, system failures, or other circumstances beyond HBL’s reasonable control; and\u003c/p\u003e\u003cp\u003e(e)    HBL may aggregate the Client’s Instructions with those of other clients, whether on a daily basis or from time to time, and submit them to the relevant Product Provider as a single batch for execution.\u003c/p\u003e\u003cp\u003e6.5    The final subscription price, redemption price and the number of Units allotted or redeemed shall be determined by reference to the NAV (or other applicable valuation mechanism) calculated by the Product Provider in accordance with the Product Documentation for the relevant dealing day on which the Instruction is accepted for execution. The Client acknowledges and agrees that:\u003c/p\u003e\u003cp\u003e(a)    any price, NAV, yield, or number of Units displayed on the Earn Channel at the time of submission of an Instruction is indicative and for reference purposes only;\u003c/p\u003e\u003cp\u003e(b)    the actual subscription or redemption price may differ from any indicative price due to market movements, fluctuations in the NAV, foreign exchange rates, or other factors between the time of the Instruction and the time of execution, and in the case of a redemption, the actual proceeds may differ from any indicated redemption amount; and\u003c/p\u003e\u003cp\u003e(c)    HBL has no control over, and shall not be liable for, the calculation, timing, or publication of the NAV by the Product Provider.\u003c/p\u003e\u003cp\u003e6.6    HBL has no authority to accept Instructions on behalf of any Product Provider. Receipt of an Instruction and requisite payment by HBL does not amount to acceptance by the Product Provider, and the Product Provider is not obliged to accept any order in whole or in part. HBL shall have no responsibility or liability for ensuring that the Product Provider allots any Units or effects any redemption or for any Losses arising from refusal or delay in acceptance.\u003c/p\u003e\u003cp\u003e6.7    The Client acknowledges and agrees that subscription, redemption and other dealing arrangements for each Investment Product are subject to the specific terms, procedures, restrictions and operational arrangements determined by the relevant Product Provider, which shall be as set out in the applicable Product Documentation or otherwise disclosed to the Client. Such arrangements may include restrictions on timing, frequency, liquidity or the manner of execution. HBL shall process Instructions in accordance with such arrangements and shall not be liable for any Losses arising therefrom, including where any Instruction is partially executed, deferred, or required to be resubmitted.\u003c/p\u003e\u003cp\u003e6.8    Any monies, assets, or Units received in respect of an Instruction that are not ultimately applied to the relevant transaction (including due to rounding, NAV fluctuations, partial execution, or Product Provider refusal) shall be credited or refunded to the Client’s Account as soon as reasonably practicable.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e7.    Special Arrangements for Tokenized Products\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e7.1    Where an Investment Product is represented, issued or recorded in the form of Tokens, each Token represents a Unit in the underlying Investment Product. To the extent permitted by Applicable Laws, such Token does not, by virtue of its form or issuance alone, constitute a separate or independent investment product and does not confer on the Client any contractual rights, interests or entitlements other than those attaching to the relevant underlying Investment Product under the applicable Product Documentation.\u003c/p\u003e\u003cp\u003e7.2    The Client acknowledges and agrees that:\u003c/p\u003e\u003cp\u003e(a)    Tokens serve solely as representations of the underlying Investment Product, and the rights, interests and entitlements represented by any Token are determined by the terms of the relevant Investment Product as set out in the applicable Product Documentation;\u003c/p\u003e\u003cp\u003e(b)    off-chain records maintained by the relevant Product Provider in relation to ownership, holdings, subscriptions, redemptions and other interests in the underlying Investment Product shall prevail over any on-chain records or other digital records in the event of any inconsistency;\u003c/p\u003e\u003cp\u003e(c)    the Client’s holding of any Token does not entitle the Client to directly access, control, transfer or deal with any underlying assets of the Investment Product, except through the mechanisms and procedures specified by HBL and/or the relevant Product Provider; and\u003c/p\u003e\u003cp\u003e(d)    HBL does not guarantee the availability, functionality, security or uninterrupted operation of any tokenization technology, blockchain network, smart contract or third-party infrastructure used in connection with any tokenized Investment Product.\u003c/p\u003e\u003cp\u003e7.3    Where Tokens are held or maintained through HBL, save as otherwise required by Applicable Laws or regulatory requirements, the Client acknowledges and agrees that:\u003c/p\u003e\u003cp\u003e(a)    HBL may hold, or arrange for the holding or safe custody of, such Tokens on behalf of the Client in accordance with Applicable Laws, regulatory requirements and the applicable custody arrangements;\u003c/p\u003e\u003cp\u003e(b)    where applicable, such custody arrangements may be provided through HBL’s Associated Entity, and the relevant Tokens shall be segregated from the proprietary assets of HBL and its Associated Entity in accordance with Applicable Laws and regulatory requirements; and\u003c/p\u003e\u003cp\u003e(c)    where applicable, HBL and/or its Associated Entity may hold such Tokens through omnibus wallet arrangements, under which Tokens held for different clients may be commingled in the same wallet or blockchain address, provided that HBL shall maintain appropriate internal records, books and ledgers to identify each Client’s respective beneficial interest, entitlement and ownership in such Tokens.\u003c/p\u003e\u003cp\u003e7.4    The Client acknowledges and agrees that, unless otherwise expressly indicated on the relevant product page, Tokens:\u003c/p\u003e\u003cp\u003e(a)    may not be traded, exchanged, or transferred between Clients;\u003c/p\u003e\u003cp\u003e(b)    may not be withdrawn, transferred or deposited to any external wallet, blockchain address, smart contract, or decentralised finance platform; and\u003c/p\u003e\u003cp\u003e(c)    may only be redeemed, disposed of or otherwise dealt with through HBL in accordance with the applicable redemption procedures and arrangements of the relevant Product Provider.\u003c/p\u003e\u003cp\u003eNotwithstanding the foregoing, HBL may, subject to Applicable Laws and any required regulatory approval, permit secondary trading of Tokens on a case-by-case basis as may be indicated on the relevant product page.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e8.    Fees\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e8.1    Each Investment Product may be subject to fees, charges and expenses levied by the relevant Product Provider and/or third parties. Such fees may include, without limitation:\u003c/p\u003e\u003cp\u003e(a)    Product Provider fees, which shall be charged in accordance with the relevant Product Documentation; and\u003c/p\u003e\u003cp\u003e(b)    third-party fees, such as blockchain network fees (gas fees), bank transfer fees, foreign exchange conversion fees, and any applicable taxes, duties or governmental charges,\u003c/p\u003e\u003cp\u003ein each case as specified in the relevant Product Documentation or as otherwise notified to the Client. HBL does not set, control or retain such fees unless expressly stated otherwise.\u003c/p\u003e\u003cp\u003e8.2    HBL may charge fees for the Investment Product Distribution Services provided under this Schedule. Such fees are in addition to any fees charged by the Product Provider or any third party and will be disclosed to the Client. HBL reserves the right to modify the fees charged by HBL from time to time by posting the updated fee schedule on the Website or mobile application or notifying the Client through other reasonable means. The Client’s continued use of the Investment Product Distribution Services after the effective date of any such amendment constitutes acceptance of the revised fees.\u003c/p\u003e\u003cp\u003e8.3    HBL may receive fees, commissions, rebates, revenue sharing payments or other monetary or non-monetary benefits from Product Providers in connection with the distribution of Investment Products. Where required by Applicable Laws or regulatory requirements, HBL will disclose the existence and nature of such arrangements to the Client. The Client acknowledges that the existence of such relationships or benefits does not necessarily mean that HBL will act in a manner detrimental to the Client’s interests.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e9.    Post-Termination Actions\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e9.1    Subject to Applicable Laws and regulatory requirements, upon termination of the Client’s Account or termination of the Investment Product Distribution Services, HBL may take such actions as it considers necessary or appropriate, including:\u003c/p\u003e\u003cp\u003e(a)    redeeming the Investment Products, or causing them to be redeemed, as soon as practicable after termination;\u003c/p\u003e\u003cp\u003e(b)    remitting any redemption proceeds to the Client’s Account or such other account designated by the Client, after deducting any outstanding fees, charges, expenses, taxes or other amounts owed by the Client;\u003c/p\u003e\u003cp\u003e(c)    cancelling, suspending or otherwise dealing with any unexecuted Instructions in accordance with these Terms and the applicable Product Documentation;\u003c/p\u003e\u003cp\u003e(d)    transferring any Investment Products (including Tokens) held by a custodian or nominee to the Client or as the Client directs, subject to applicable transfer restrictions and operational arrangements; and\u003c/p\u003e\u003cp\u003e(e)    taking any other action reasonably necessary to implement the termination of the relevant distribution relationship.\u003c/p\u003e\u003cp\u003e9.2    The Client acknowledges and agrees that:\u003c/p\u003e\u003cp\u003e(a)    HBL does not guarantee that any Investment Product can be redeemed, transferred or otherwise disposed of upon termination, and any such redemption, transfer or disposal shall remain subject to the terms, conditions, procedures and limitations imposed by the relevant Product Provider, custodian, bank or other third party;\u003c/p\u003e\u003cp\u003e(b)    HBL shall not be responsible for any delay, failure, suspension or restriction in relation to redemption, transfer, settlement or disposal of any Investment Product arising from the acts, omissions, decisions or arrangements of any Product Provider, custodian, bank or other third party; and\u003c/p\u003e\u003cp\u003e(c)    the Client remains responsible for any fees, charges, expenses, taxes or other liabilities arising in connection with the holding, redemption, transfer or disposal of any Investment Product following termination.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e10.    Specific Risk Disclosure\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e10.1    The Client acknowledges that the Investment Product Distribution Services covered by this Schedule involve the following specific risks, in addition to the general risks described in Part A:\u003c/p\u003e\u003cp\u003e(a)   \u003cstrong\u003e Investment Risk: \u003c/strong\u003eThere is no guarantee of repayment of principal or achievement of any return. The value of Units and any income, distributions or other amounts derived from an Investment Product may fluctuate, and the Client may not receive back the amount originally invested.\u003c/p\u003e\u003cp\u003e(b)    \u003cstrong\u003eLiquidity and Redemption Risk: \u003c/strong\u003eThe Client’s ability to redeem, transfer or otherwise dispose of Units may be subject to restrictions, including dealing days, cut-off times, lock-up periods, minimum holding periods, suspension of dealing, redemption gates, early redemption fees or other limitations imposed by the relevant Product Provider or applicable Product Documentation.\u003c/p\u003e\u003cp\u003e(c)   \u003cstrong\u003e Valuation and Pricing Risk:\u003c/strong\u003e The value, subscription price, redemption price or other valuation of Units may be determined based on methodologies, assumptions and valuation mechanisms adopted by the relevant Product Provider. Any indicative price, NAV, valuation or reference price displayed on the Earn Channel may differ from the actual subscription price, redemption price or transaction value applicable to the Client.\u003c/p\u003e\u003cp\u003e(d)  \u003cstrong\u003e  Underlying Asset Risk: \u003c/strong\u003eThe performance and value of an Investment Product are dependent on the performance, value and characteristics of its underlying assets, investments or reference assets, which may be affected by market conditions, economic factors, interest rates, credit conditions, political events and other factors.\u003c/p\u003e\u003cp\u003e(e)    \u003cstrong\u003eProduct Provider and Counterparty Risk: \u003c/strong\u003eThe financial condition, creditworthiness, operational capability and performance of the relevant Product Provider or other third-party service providers may affect the availability, performance and value of the Investment Product. There is a risk of default, insolvency, operational failure or other adverse events involving such parties.\u003c/p\u003e\u003cp\u003e(f)    \u003cstrong\u003eMarket Volatility Risk: \u003c/strong\u003eThe value of Units may fluctuate significantly due to market movements, economic conditions, interest rate changes, foreign exchange movements, political events and other factors, and past performance is not indicative of future performance.\u003c/p\u003e\u003cp\u003e(g)    \u003cstrong\u003eComplex Product Risk: \u003c/strong\u003eCertain Investment Products may constitute Complex Products under Applicable Laws or regulatory requirements and may involve complex structures, derivatives, leverage, embedded features, valuation risks or other characteristics which may not be readily understood by all investors.\u003c/p\u003e\u003cp\u003e(h)    \u003cstrong\u003eTokenization Risk:\u003c/strong\u003e Where an Investment Product is represented by Tokens, such Tokens represent an interest in the underlying Investment Product and may be subject to risks associated with tokenization arrangements, including smart contract risks, technology failures, cybersecurity risks, discrepancies between on-chain records and off-chain ownership records, and restrictions on transfer, withdrawal or use of such Tokens.\u003c/p\u003e\u003cp\u003e(i)    \u003cstrong\u003eRegulatory and Jurisdiction Risk: \u003c/strong\u003eInvestment Products, underlying assets and related arrangements may be subject to laws, regulations and regulatory requirements in different jurisdictions. Changes in regulatory requirements may affect the availability, transferability, liquidity, value or operation of an Investment Product, and the Client may not enjoy the same level of protection available in Hong Kong.\u003c/p\u003e\u003cp\u003e(j)    \u003cstrong\u003eDistribution and Platform Risk:\u003c/strong\u003e HBL acts as a distributor or intermediary of Investment Products and does not control the operation, management, valuation, redemption or performance of such Investment Products. The availability of Investment Products through the Earn Channel may be affected by changes to the arrangements with Product Providers or other third parties.\u003c/p\u003e\u003cp\u003e(k)  \u003cstrong\u003e  Authorization or Approval Risk: \u003c/strong\u003eAny authorization, approval or recognition of an Investment Product by any regulatory authority does not constitute an endorsement, recommendation or guarantee of the commercial merits, suitability, performance or profitability of such Investment Product.\u003c/p\u003e\u003cp\u003e\u003cbr\u003e\u003cstrong\u003eSchedule 2: Staking Services\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e1.    Definitions\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e1.1    The following definitions apply to this Schedule:\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e“Network Protocol” \u003c/strong\u003emeans the applicable blockchain protocol, rules and mechanisms governing the operation of the relevant blockchain network, including consensus mechanisms, validation requirements, Staking Rewards, Slashing, Unstaking procedures and other network-specific parameters.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e“Nodes” \u003c/strong\u003emeans the collection of server hardware and software required to maintain a current copy of the blockchain for a Virtual Asset and to produce or validate new blocks and/or transactions on that blockchain.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e“Relevant Virtual Asset”\u003c/strong\u003e means any Virtual Asset designated by HBL from time to time as eligible for Staking under this Schedule.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e“Slashing” \u003c/strong\u003eoccurs when a Validator violates or deviates from the applicable Network Protocol, which results in a reduction or loss of Staking Rewards and/or Staked Virtual Assets.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e“Stake”\u003c/strong\u003e or \u003cstrong\u003e“Staking” \u003c/strong\u003emeans the process of committing or locking Relevant Virtual Assets to participate in the validation process based on a proof-of-stake consensus mechanism, whereby Staking Rewards may be generated and distributed in accordance with the applicable Network Protocol.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e“Staked Virtual Asset” \u003c/strong\u003emeans any Relevant Virtual Asset that has been committed, locked, delegated or otherwise placed into a Staking arrangement pursuant to the applicable Network Protocol. For the avoidance of doubt, Staked Virtual Assets shall remain client assets and shall be subject to the same custody requirements and protections applicable to client virtual assets under Applicable Laws and regulatory requirements.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e“Staking Rewards” \u003c/strong\u003emeans any rewards, incentives or other distributions generated through Staking activities in accordance with the applicable Network Protocol.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e“Staking Wallet” \u003c/strong\u003emeans a segregated wallet maintained and designated by HBL or its Associated Entity for the purpose of holding the Client’s Relevant Virtual Assets in connection with the Staking Services.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e“Unstake”\u003c/strong\u003e or \u003cstrong\u003e“Unstaking” \u003c/strong\u003emeans the process of removing the Staked Virtual Assets from the Nodes and withdrawing from the applicable Staking arrangement under the relevant Network Protocol.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e“Validator”\u003c/strong\u003e means any participant, node operator or service provider responsible for validating transactions or participating in the consensus mechanism of a blockchain.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e2.    Scope and Application\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e2.1    This Schedule applies to all Staking Services made available through the Earn Channel. Staking Services are ancillary to HBL’s Virtual Asset trading and custody services.\u003c/p\u003e\u003cp\u003e2.2    Staking Services include, without limitation:\u003c/p\u003e\u003cp\u003e(a)    acting on the Client’s Instructions to Stake or Unstake Relevant Virtual Assets;\u003c/p\u003e\u003cp\u003e(b)    safekeeping the Client’s Relevant Virtual Assets during the Staking process through Staking Wallets;\u003c/p\u003e\u003cp\u003e(c)    receiving, accounting for, and crediting Staking Rewards to the Client’s Account;\u003c/p\u003e\u003cp\u003e(d)    using reasonable endeavors to select and monitor Validators with a view to minimizing the risk of Slashing; and\u003c/p\u003e\u003cp\u003e(e)    providing regular reports relating to the Client’s Staked Virtual Assets and accrued Staking Rewards.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e3.    HBL’s Role\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e3.1    HBL acts as a facilitator and service provider in respect of the Staking Services and may, where applicable, provide custody arrangements in respect of the Client’s Relevant Virtual Assets in accordance with Applicable Laws and regulatory requirements. HBL is not the Client’s fiduciary, investment adviser or portfolio manager, and does not guarantee the performance or yield of any Staking activity or Staking Rewards.\u003c/p\u003e\u003cp\u003e3.2    HBL’s role in relation to the Staking Services is limited to facilitating the Client’s participation in Staking through the technical infrastructure and operational arrangements provided by HBL, its Affiliates, Validators or other third-party service providers. The Client authorizes and consents to HBL engaging such persons and entities for the purpose of providing the Staking Services.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e4.    Network Protocol and Validator\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e4.1    The Client acknowledges and agrees that all Staking activities are subject to the applicable Network Protocol, which governs matters including eligibility requirements, consensus rules, Staking Rewards calculation and distribution, Slashing mechanisms, Unstaking procedures and other network-specific requirements. HBL is not a blockchain network operator and does not control or determine the rules, parameters or outcomes of any Network Protocol.\u003c/p\u003e\u003cp\u003e4.2    Unless otherwise specified, HBL does not act as a Validator. HBL may select, appoint, replace and monitor the performance of Validators having regard to factors it considers appropriate, including technical capability, operational reliability and risk considerations, but does not guarantee the performance, availability or conduct of any Validator. The Client acknowledges and agrees that a Validator may be an Affiliate of HBL (including Wancloud Limited) or an independent third-party service provider.\u003c/p\u003e\u003cp\u003e4.3    HBL may pay fees, commissions or other charges to Validators, including Validators that are Affiliates of HBL, or other third-party service providers in connection with the Staking Services. Such fees may be deducted from Staking Rewards or otherwise paid by HBL as disclosed from time to time. The existence of such arrangements does not necessarily constitute a conflict of interest or mean that HBL will act in a manner detrimental to the Client’s interests.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e5.    Specified Minimum Staking and Unstaking Amounts\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e5.1    The Client must hold a sufficient amount of Relevant Virtual Assets to meet the minimum staking amount before initiating any Staking Instruction. The minimum staking amount and any applicable minimum unstaking amount are typically determined by the Network Protocol or the Validator’s operational arrangements. Such amounts shall be specified on the relevant product page or as otherwise notified by HBL.\u003c/p\u003e\u003cp\u003e5.2    By way of example only, where HBL provides ETH Staking using an independent node model, each Client’s ETH may be delegated to a dedicated Node. Under such arrangement, the minimum staking amount required for each Node is 32 ETH in accordance with the Ethereum protocol. The Client shall maintain sufficient Staked Virtual Assets to satisfy such minimum staking requirement. If the Client’s Staked Virtual Assets fall below the applicable minimum staking amount, HBL may Unstake the affected Staked Virtual Assets and return the relevant Staked Virtual Assets and any accrued Staking Rewards to the Client’s Account.\u003c/p\u003e\u003cp\u003e5.3    HBL reserves the right to limit the amount of Relevant Virtual Assets that the Client may Stake or Unstake. HBL may suspend, delay, reject or otherwise restrict any Staking or Unstaking Instruction where such Instruction exceeds any applicable limit or where HBL considers such action necessary or appropriate having regard to the operational considerations of HBL, the Validator and the Network Protocol.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e6.    Staking and Unstaking\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e6.1    The Client shall initiate Staking by submitting an Instruction through the Earn Channel specifying the amount of Relevant Virtual Assets to be Staked. Any such Instruction shall be subject to the minimum staking amount and any other requirements specified by HBL, the relevant Validator or the applicable Network Protocol.\u003c/p\u003e\u003cp\u003e6.2    Before submitting a Staking Instruction, the Client shall ensure that its Account contains sufficient Relevant Virtual Assets to satisfy such Instruction. Upon receipt of a Staking Instruction, HBL may conduct such verification as it considers necessary and, upon acceptance of such Instruction, shall transmit the Instruction to the Validator to initiate the Staking process.\u003c/p\u003e\u003cp\u003e6.3    Once the Staking process has commenced, the Relevant Virtual Assets shall be transferred to and held in the Staking Wallet and shall thereafter be treated as Staked Virtual Assets. Staked Virtual Assets will be subject to a lock-up period, during which the Client cannot trade, withdraw, transfer, or otherwise dispose of the Staked Virtual Assets.\u003c/p\u003e\u003cp\u003e6.4    To Unstake, the Client shall submit an Instruction through the Earn Channel specifying the amount of Relevant Virtual Assets to be Unstaked. Upon receipt, HBL may conduct such verification as it considers necessary and, upon acceptance of such Instruction, shall transmit the Instruction to the Validator to initiate the Unstaking process. The Client acknowledges and agrees that:\u003c/p\u003e\u003cp\u003e(a)    the Unstaking process is subject to the applicable lock-up period, exit queues, activation queues, and other protocol-level delays, and may not be immediate;\u003c/p\u003e\u003cp\u003e(b)    the Client may not have immediate access to the Relevant Virtual Assets until the Unstaking process is complete and the assets are returned to the Client’s Account; and\u003c/p\u003e\u003cp\u003e(c)    any Staking Rewards shall cease to accrue from the time the Unstaking Instruction is accepted, unless otherwise specified.\u003c/p\u003e\u003cp\u003e6.5    Each Instruction submitted by the Client through the Earn Channel for Staking or Unstaking constitutes a one-off written direction to HBL for the purpose of the relevant transaction. No Instruction shall be binding on HBL until it has been accepted. Staking and Unstaking Instructions, once submitted and accepted, are irrevocable and may not be amended by the Client.\u003c/p\u003e\u003cp\u003e6.6    Staking and Unstaking Instructions are subject to cut-off times, processing schedules and operational arrangements as specified by HBL, the relevant Validator or the applicable Network Protocol from time to time. Instructions received after the applicable cut-off time, or on a day that is not a business day or processing day for the relevant Staking Service, may be deferred to the next applicable business day or processing cycle.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e7.    Staking Rewards and Slashing\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e7.1    The Client may receive Staking Rewards in connection with Staking, and acknowledges and agrees that:\u003c/p\u003e\u003cp\u003e(a)    Staking Rewards, if any, are generated by the applicable blockchain network in accordance with the Network Protocol and not by HBL, and the amount, frequency and timing thereof depend on network-wide staking levels, Validator performance, protocol parameters and other factors beyond HBL’s control; and\u003c/p\u003e\u003cp\u003e(b)    there is no guarantee that any Staking Rewards will be generated, received or credited to the Client, or that they will correspond to any indicative information displayed on the product page.\u003c/p\u003e\u003cp\u003e7.2    Subject to HBL’s receipt of the Staking Rewards, HBL may credit such Staking Rewards to the Client’s Account at such intervals and in such manner as specified on the relevant product page or otherwise determined by HBL. HBL is authorized to deduct or withhold any applicable service fees, Validator fees, network fees, taxes, costs or other charges payable in connection with the Staking Services prior to crediting any Staking Rewards to the Client’s Account.\u003c/p\u003e\u003cp\u003e7.3    Slashing or other penalties may occur where a Validator fails to comply with the applicable Network Protocol or where circumstances arise that trigger penalties, including due to downtime, technical failures, security incidents, malicious conduct, double signing, protocol violations or other circumstances recognized by the applicable Network Protocol.\u003c/p\u003e\u003cp\u003e7.4    The Client acknowledges and agrees that:\u003c/p\u003e\u003cp\u003e(a)    any Slashing or other penalty resulting in the reduction, forfeiture or loss of Staked Virtual Assets and/or Staking Rewards is imposed pursuant to the applicable Network Protocol and is outside HBL’s control;\u003c/p\u003e\u003cp\u003e(b)    HBL shall use reasonable endeavors to select and monitor Validators to minimize the risk of Slashing, but does not guarantee the performance, availability or conduct of any Validator;\u003c/p\u003e\u003cp\u003e(c)    HBL shall not be responsible or liable for any Losses arising from Slashing, Validator failure or other circumstances beyond HBL’s reasonable control, except to the extent such Losses are directly caused by HBL’s fraud, gross negligence or wilful misconduct; and\u003c/p\u003e\u003cp\u003e(d)    the Client may suffer a partial or total loss of Staking Rewards and/or Staked Virtual Assets as a result of Slashing or other penalties imposed under the applicable Network Protocol.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e8.    Custody Arrangements\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e8.1    During the Staking process, the Client’s Relevant Virtual Assets shall be held in segregated Staking Wallets, subject to the custody arrangements maintained by HBL and/or its Associated Entity in accordance with Applicable Laws and regulatory requirements. HBL and/or its Associated Entity shall at all times maintain possession or control of the private keys, withdrawal credentials and other key-management mechanisms (including, where applicable, pre-signed voluntary exit messages) required to Unstake, withdraw or otherwise regain control of the Staked Virtual Assets. Such private keys, withdrawal credentials and key-management arrangements shall be generated, stored and managed within the custody and key-management infrastructure maintained by HBL and/or its Associated Entity.\u003c/p\u003e\u003cp\u003e8.2    Validators and other third-party service providers engaged by HBL do not have possession, custody of, or control over the Client’s Relevant Virtual Assets. Unless otherwise expressly disclosed to the Client, such persons shall not have the ability to independently transfer, withdraw, dispose of or otherwise exercise control over the Client’s Relevant Virtual Assets. Any Validator or third-party service provider engaged by HBL shall act solely for the purpose of performing technical, operational or validation-related functions in connection with the Staking Services and shall not be regarded as providing custody services in respect of the Client’s Relevant Virtual Assets.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e9.    Voting Rights\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e9.1    Certain Network Protocols may offer governance or voting rights to Staking participants. HBL has no obligation to support, exercise, or facilitate any such governance or voting rights on behalf of the Client.\u003c/p\u003e\u003cp\u003e9.2    In certain cases, HBL may, in its sole discretion, vote on behalf of the Client in respect of protocol-level governance matters. Where HBL does so, it shall have no liability for the outcome of any such vote.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e10.    Fees\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e10.1    The Client shall be responsible for all fees, charges and expenses applicable to the Staking Services, including:\u003c/p\u003e\u003cp\u003e(a)    service fees charged by HBL, as specified in the applicable fee schedule; and\u003c/p\u003e\u003cp\u003e(b)    third-party fees, including network fees (gas fees), Validator fees, and any other charges incurred in connection with the Staking Services.\u003c/p\u003e\u003cp\u003e10.2    HBL reserves the right to modify the fees charged by HBL from time to time by posting the updated fee schedule on the Website or mobile application or notifying the Client through other reasonable means. The Client’s continued use of the Staking Services after the effective date of any such amendment constitutes acceptance of the revised fees.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e11.    Post-Termination Actions\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e11.1    Subject to Applicable Laws and regulatory requirements, upon termination of the Client’s Account or termination of the Staking Services, HBL may take such actions as it considers necessary or appropriate, including:\u003c/p\u003e\u003cp\u003e(a)    initiating the Unstaking of all Staked Virtual Assets;\u003c/p\u003e\u003cp\u003e(b)    returning the Relevant Virtual Assets to the Client following the completion of the Unstaking process;\u003c/p\u003e\u003cp\u003e(c)    distributing any accrued but undistributed Staking Rewards to the Client, net of applicable fees, charges and expenses; and\u003c/p\u003e\u003cp\u003e(d)    cancelling, suspending, or otherwise dealing with any unexecuted Instructions.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e12.    Specific Risk Disclosures\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e12.1    The Client acknowledges that Staking Services involve the following specific risks, in addition to the general risks described in Part A:\u003c/p\u003e\u003cp\u003e(a)    \u003cstrong\u003eStaking Rewards Risk: \u003c/strong\u003eStaking Rewards are generated pursuant to the applicable Network Protocol and are dependent on various factors, including network participation, protocol parameters, Validator performance, and other network conditions. The amount and frequency of Staking Rewards may fluctuate and may be reduced, suspended, or discontinued due to changes in the Network Protocol or other circumstances beyond HBL’s control. There is no guarantee that any particular level of Staking Rewards will be generated or received by the Client.\u003c/p\u003e\u003cp\u003e(b)   \u003cstrong\u003e Slashing and Penalty Risk: \u003c/strong\u003eStaked Virtual Assets and/or Staking Rewards may be subject to reduction, forfeiture, or other penalties imposed by the applicable Network Protocol due to events including Validator misconduct, downtime, technical failures, security incidents, double signing, or other protocol violations. Although HBL may take reasonable steps to select and monitor Validators, HBL does not control the applicable Network Protocol or the operation of Validators and cannot eliminate the risk of Slashing or other protocol-imposed penalties.\u003c/p\u003e\u003cp\u003e(c)  \u003cstrong\u003e  Unstaking and Liquidity Risk: \u003c/strong\u003eStaked Virtual Assets may not be immediately available for trading, transfer, withdrawal, or other use during the Staking process. The timing of Unstaking may be affected by factors including protocol requirements, activation queues, exit queues, unbonding periods, network congestion, Validator processing capacity, or other restrictions imposed by the applicable Network Protocol. Accordingly, the Client may experience delays in accessing its Staked Virtual Assets.\u003c/p\u003e\u003cp\u003e(d)    \u003cstrong\u003eMarket and Asset Value Risk: \u003c/strong\u003eThe market value of Relevant Virtual Assets may fluctuate significantly during the Staking period or any Unstaking process. The Client may be unable to dispose of its Staked Virtual Assets during periods of market volatility and may suffer losses due to adverse movements in the value of the Relevant Virtual Assets, irrespective of any Staking Rewards generated.\u003c/p\u003e\u003cp\u003e(e)   \u003cstrong\u003e Blockchain Protocol Risk: \u003c/strong\u003eStaking Services rely on the continued operation and functionality of the applicable blockchain network and Network Protocol. Protocol upgrades, forks, governance decisions, changes to consensus mechanisms, or technical vulnerabilities may adversely affect Staking arrangements, reward mechanisms, asset availability, or the value of Relevant Virtual Assets.\u003c/p\u003e\u003cp\u003e(f)    \u003cstrong\u003eValidator and Third-Party Service Provider Risk: \u003c/strong\u003eStaking Services may involve Validators or other third-party service providers appointed by HBL. The performance, reliability, security, and operational capability of such parties may affect the availability of Staking Services and the generation of Staking Rewards. Any failure, misconduct, insolvency, or discontinuation of services by such parties may adversely affect the Client’s Staking activities.\u003c/p\u003e\u003cp\u003e(g)    \u003cstrong\u003eTechnology and Security Risk:\u003c/strong\u003e The Staking Services rely on blockchain infrastructure, wallet systems, custody arrangements, and related technologies. These technologies may be subject to risks including software defects, cyberattacks, security vulnerabilities, network failures, or other technical incidents, which may result in delays, loss of access, or loss of Relevant Virtual Assets or Staking Rewards.\u003c/p\u003e\u003cp\u003e(h)   \u003cstrong\u003e Regulatory and Legal Risk: \u003c/strong\u003eThe regulatory treatment of Staking activities and related services continues to evolve across jurisdictions. Changes in applicable laws, regulatory requirements, supervisory expectations, or restrictions on Virtual Asset activities may affect the availability, structure, or operation of the Staking Services. The Client is responsible for ensuring that its participation in the Staking Services complies with all laws and regulations applicable to it.\u003c/p\u003e\u003cp\u003e(i)   \u003cstrong\u003e No Guarantee of Returns: \u003c/strong\u003eThe Client acknowledges that Staking does not constitute a deposit, savings product, investment product, or guaranteed return arrangement, and is not protected by any statutory deposit protection scheme. Any indicative yield, reward rate, or estimated return displayed through the Earn Channel is provided for reference only and does not constitute a promise, representation, or guarantee of future returns.\u003c/p\u003e\u003cp\u003e\u003cbr\u003e\u003cstrong\u003eSchedule 3: Stablecoin Services\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e1.    Definitions\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e1.1    The following definitions apply to this Schedule:\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e“Issuer”\u003c/strong\u003e means the person licensed by the Hong Kong Monetary Authority under the Stablecoins Ordinance (Cap. 656 of the Laws of Hong Kong) to issue the relevant Stablecoin, or any other person that issues a Stablecoin accepted by HBL and made available through the Earn Channel.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e“Reserve Assets”\u003c/strong\u003e means the reserve assets maintained, held or managed by or on behalf of the Issuer for the purpose of backing the Stablecoin in accordance with Applicable Laws and regulatory requirements.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e“Stablecoin” \u003c/strong\u003emeans any specified stablecoin (as defined in the Stablecoins Ordinance) issued by the relevant Issuer licensed under the Stablecoins Ordinance, or any other stablecoin issued by an Issuer that is accepted by HBL and made available through the Earn Channel from time to time.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e“Stablecoin T\u0026amp;Cs” \u003c/strong\u003emeans all terms, conditions, agreements, disclosures, rules, policies, procedures and other documentation issued or published by or on behalf of the Issuer from time to time governing the issuance, acquisition, holding, transfer, redemption, use and other activities relating to the Stablecoin.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e2.    Scope and Application\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e2.1    This Schedule applies to all Stablecoin Services made available through the Earn Channel, which may include:\u003c/p\u003e\u003cp\u003e(a)    facilitating the acquisition of Stablecoins;\u003c/p\u003e\u003cp\u003e(b)    facilitating the redemption of Stablecoins;\u003c/p\u003e\u003cp\u003e(c)    facilitating the transfer or withdrawal of Stablecoins to external wallet addresses;\u003c/p\u003e\u003cp\u003e(d)    providing custody arrangement for Stablecoins held on HBL’s platform; and\u003c/p\u003e\u003cp\u003e(e)    such other ancillary services relating to Stablecoins as HBL may make available from time to time.\u003c/p\u003e\u003cp\u003e2.2    HBL may, subject to Applicable Laws, regulatory requirements and the arrangements between HBL and the relevant Issuer, provide secondary market trading services in respect of Stablecoins (including through order book trading and over-the-counter trading), which shall be governed by separate terms, conditions and platform rules. Any such trading services are separate from the Stablecoin Services described in this Schedule.\u003c/p\u003e\u003cp\u003e2.3    The Client acknowledges that Stablecoins provided under this Schedule differ fundamentally from investment products or yield-generating products under Schedule 1. Stablecoins are offered as digital payment or store-of-value instruments backed by Reserve Assets and are not distributed, marketed, or structured with the objective of producing income, interest, or capital gains.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e3.    HBL’s Role\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e3.1    HBL acts as a facilitator and service provider in relation to the Stablecoin Services and provides Clients with an operational interface through which Clients may access, acquire, hold, redeem or otherwise interact with Stablecoins.\u003c/p\u003e\u003cp\u003e3.2    HBL is not the Issuer of the Stablecoin and has no ownership, control, management, or beneficial interest in the Reserve Assets backing the Stablecoin. The obligation to maintain the stable value of the Stablecoin, manage the Reserve Assets and ensure their sufficiency and liquidity rests exclusively with the Issuer.\u003c/p\u003e\u003cp\u003e3.3    The provision of the Stablecoin Services by HBL does not, and shall not be construed to, render HBL a debtor, guarantor, surety or obligor in respect of any Stablecoin, nor does it create any obligation on HBL to maintain the value, liquidity or redeemability of any Stablecoin. HBL owes no fiduciary, advisory, or portfolio management duties to the Client in relation to Stablecoins, and all transactions are entered into on an execution-only basis.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e4.    Client Acknowledgement and Eligibility\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e4.1    By accessing or using the Stablecoin Services, the Client acknowledges that it has read, understood and agrees to be bound by the applicable Stablecoin T\u0026amp;Cs issued by the relevant Issuer, which shall be a condition precedent to the Client’s use of the Stablecoin Services.\u003c/p\u003e\u003cp\u003e4.2    In addition to the general client eligibility requirements under Part A of these Terms, the Client must meet, and continue to meet, all eligibility criteria stipulated in the applicable Stablecoin T\u0026amp;Cs or as specified by the relevant Issuer and/or HBL from time to time.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e5.    Acquisition\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e5.1    The Client may submit Instructions to acquire Stablecoins through the Earn Channel. HBL may conduct such verification as it considers necessary before accepting any Instruction. Upon acceptance, HBL shall forward the Instruction to the relevant Issuer to arrange for the issuance and transfer of the Stablecoins.\u003c/p\u003e\u003cp\u003e5.2    The Client shall ensure that its Account contains sufficient cleared funds to cover the subscription amount and all applicable fees, charges and expenses before submitting an Instruction. HBL has no obligation to process any Instruction if available funds are insufficient.\u003c/p\u003e\u003cp\u003e5.3    HBL has no authority to accept Instructions on behalf of any Issuer. Receipt of an Instruction and requisite payment by HBL does not amount to acceptance by the Issuer, and the Issuer is not obliged to accept any order in whole or in part. HBL shall not be liable for any Losses arising from the Issuer’s refusal, delay or failure to issue, mint or transfer any Stablecoin.\u003c/p\u003e\u003cp\u003e5.4    If the issuance or minting of the Stablecoins fails to complete for any reason (including the Issuer’s refusal to process the Instruction), HBL shall, to the extent reasonably practicable, return the relevant funds to the Client’s Account.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e6.    Redemption\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e6.1    The Client may submit Instructions to redeem Stablecoins through the Earn Channel. HBL may conduct such verification as it considers necessary before accepting any Instruction. Upon acceptance, HBL shall forward the Instruction to the relevant Issuer to arrange for the redemption of the Stablecoins.\u003c/p\u003e\u003cp\u003e6.2    HBL shall use reasonable endeavors to facilitate and process redemption Instructions promptly. However, the Client acknowledges and agrees that:\u003c/p\u003e\u003cp\u003e(a)    the completion and timing of any redemption are subject to the Issuer’s redemption arrangements and the performance and status of the underlying blockchain network. HBL does not guarantee any specific redemption timeframe or the successful completion of any redemption Instruction;\u003c/p\u003e\u003cp\u003e(b)    redemption may be delayed, suspended, restricted or declined where required or permitted under Applicable Laws or regulatory requirements, or where the Issuer is unable or unwilling to process the redemption, including without limitation due to extreme market conditions, liquidity constraints, disruption to the Reserve Assets, or blockchain-related events; and\u003c/p\u003e\u003cp\u003e(c)    HBL shall not be responsible or liable for any delay, suspension, restriction or failure of redemption to the extent arising from the Issuer, the Reserve Assets, the underlying blockchain network, regulatory requirements or other circumstances beyond HBL’s reasonable control.\u003c/p\u003e\u003cp\u003e6.3    Subject to Applicable Laws and regulatory requirements, Stablecoins shall be redeemed by the Issuer at their par value. The Client authorizes and consents to HBL deducting all applicable fees, charges and expenses in connection with the Stablecoin Services directly from the redemption proceeds prior to crediting the net amount to the Client’s Account.\u003c/p\u003e\u003cp\u003e6.4    To enhance the Client’s redemption experience, HBL may, subject to Applicable Laws and regulatory requirements and at its sole and absolute discretion, provide an expedited settlement facility, under which HBL may credit redemption proceeds to the Client’s Account before receiving the corresponding redemption proceeds from the Issuer. The Client acknowledges and agrees that:\u003c/p\u003e\u003cp\u003e(a)    such settlement facility is a voluntary and ancillary service feature provided by HBL and does not constitute any guarantee, assumption or undertaking by HBL of the Issuer’s redemption obligations;\u003c/p\u003e\u003cp\u003e(b)    HBL may suspend, restrict or terminate such settlement facility at any time, including due to market conditions, liquidity concerns, operational requirements, regulatory requirements or internal risk controls, without liability to the Client (except to the extent such liability cannot be excluded under Applicable Laws);\u003c/p\u003e\u003cp\u003e(c)    where such settlement facility is unavailable, the Client’s redemption Instruction shall be processed through the standard redemption process with the Issuer; and\u003c/p\u003e\u003cp\u003e(d)    where HBL provides such settlement facility, the Client irrevocably assigns to HBL all rights, title, interests in and to the corresponding redemption proceeds payable by the Issuer in respect of the redeemed Stablecoins, and HBL shall be entitled to receive and retain such proceeds for its own account.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e7.    Reserve Assets and Backing Arrangements\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e7.1    Stablecoins are backed by Reserve Assets maintained, held or managed by or on behalf of the Issuer through a stabilization mechanism designed to maintain the Stablecoin’s value with reference to the relevant fiat currency. Subject to Applicable Laws and regulatory requirements, the value of the Reserve Assets is required to be at least equal to the face value of the Stablecoins in circulation.\u003c/p\u003e\u003cp\u003e7.2    The Client acknowledges and agrees that acquiring, holding, disposing of or otherwise transacting in Stablecoins through HBL does not entitle the Client to receive any interest, yield, distribution, dividend, capital return or other income. Any income or loss arising from the management of the Reserve Assets is attributable to the Issuer alone, and the Client shall have no claim thereto.\u003c/p\u003e\u003cp\u003e7.3    In the event of insolvency, liquidation, or default of the Issuer, the Client acknowledges and agrees that:\u003c/p\u003e\u003cp\u003e(a)    the Client’s rights and remedies shall be limited to those available against the Issuer in accordance with Applicable Laws, regulatory requirements and Stablecoin T\u0026amp;Cs, which may include: (i) the right to direct the disposal of the Reserve Assets for the purpose of redeeming the outstanding Stablecoins on a pro rata basis, and (ii) where the proceeds of such disposal are insufficient to redeem all outstanding Stablecoins at par value, the right to claim against the Issuer for the resulting shortfall;\u003c/p\u003e\u003cp\u003e(b)    HBL may, in its sole discretion, use commercially reasonable endeavors to assist the Client in exercising the rights referred to in paragraph (a); and\u003c/p\u003e\u003cp\u003e(c)    for the avoidance of doubt, HBL: (i) makes no representation or guarantee as to the solvency, financial condition or ongoing performance of the Issuer, and (ii) shall have no obligation to redeem, repurchase, compensate, indemnify, make whole, top-up shortfalls, advance redemption proceeds, subrogate claims or otherwise assume any obligation of the Issuer.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e8.    Transfers, Holding and Wallet Arrangements\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e8.1    Where HBL holds Stablecoins on behalf of the Client, the Client acknowledges and agrees that:\u003c/p\u003e\u003cp\u003e(a)    such custody arrangements may be provided through HBL’s Associated Entity, and the relevant Stablecoins shall be segregated from the proprietary assets of HBL and its Associated Entity in accordance with Applicable Laws and regulatory requirements; and\u003c/p\u003e\u003cp\u003e(b)    HBL and/or its Associated Entity may hold the relevant Stablecoins through omnibus wallet arrangements, under which Stablecoins held for different clients may be commingled in the same wallet or blockchain address, provided that HBL shall maintain appropriate internal records, books and ledgers to identify each Client’s respective beneficial interest, entitlement and ownership in such Stablecoins.\u003c/p\u003e\u003cp\u003e8.2    Subject to Applicable Laws and regulatory rules, the Client may request the transfer or withdrawal of Stablecoins to an external wallet address, provided that such wallet address has been duly screened, verified, and whitelisted by HBL in compliance with Applicable Laws and regulatory requirements.\u003c/p\u003e\u003cp\u003e8.3    Transfers of Stablecoins on blockchain are final and irreversible once confirmed. The Client assumes full responsibility for ensuring the accuracy of external wallet addresses and blockchain network selection. HBL has no obligation to assist in recovering Stablecoins sent to incorrect, incompatible, or unsupported addresses.\u003c/p\u003e\u003cp\u003e8.4    Where the Client transfers or withdraws Stablecoins to an external wallet address, the Client shall be solely responsible for the safekeeping and management of such external wallet, including the security of private keys, seed phrases and any associated credentials. HBL shall not be liable for any Losses arising from the loss, theft, compromise or unauthorised use of the Client’s external wallet, private keys or credentials, or from the failure, insolvency or misconduct of any third-party wallet provider.\u003c/p\u003e\u003cp\u003e8.5    The Client acknowledges and agrees that the Issuer reserves the right to block, freeze, blacklist or otherwise restrict transfers of Stablecoins to or from certain wallet addresses, and to suspend or terminate the rights of holders associated with such addresses, where such addresses are associated with suspected illegal activities, sanctions concerns, regulatory breaches or other circumstances specified by the Issuer.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e9.    Fees\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e9.1    The Client shall be responsible for all fees, charges and expenses applicable to the Stablecoin Services, including:\u003c/p\u003e\u003cp\u003e(a)    fees charged by HBL for providing the Stablecoin Services, as specified in the applicable fee schedule;\u003c/p\u003e\u003cp\u003e(b)    fees charged by the Issuer in connection with the issuance, redemption or holding of Stablecoins; and\u003c/p\u003e\u003cp\u003e(c)    third-party fees, including network fees (gas fees), bank transfer fees and any applicable taxes, duties or governmental charges.\u003c/p\u003e\u003cp\u003e9.2    HBL reserves the right to modify the fees charged by HBL from time to time by posting the updated fee schedule on the Website or mobile application or notifying the Client through other reasonable means. The Client’s continued use of the Stablecoin Services after such amendment constitutes acceptance of the revised fees.\u003c/p\u003e\u003cp\u003e9.3    HBL may receive fees, commissions, rebates, revenue sharing payments or other monetary or non-monetary benefits from the Issuer in connection with the Stablecoin Services. Where required by Applicable Laws or regulatory requirements, HBL will disclose the existence and nature of such arrangements to the Client. The Client acknowledges that the existence of such relationships or benefits does not necessarily mean that HBL will act in a manner detrimental to the Client’s interests.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e10.    Post-Termination Actions\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e10.1    Subject to Applicable Laws and regulatory requirements, upon termination of the Client’s Account or termination of the Stablecoin Services, HBL may take such actions as it considers necessary or appropriate, including:\u003c/p\u003e\u003cp\u003e(a)    facilitating the redemption of Stablecoins held by HBL as soon as practicable after termination;\u003c/p\u003e\u003cp\u003e(b)    remitting any redemption proceeds to the Client’s Account or such other account designated by the Client, after deducting any outstanding fees, charges, expenses, taxes or other amounts owed by the Client;\u003c/p\u003e\u003cp\u003e(c)    permitting the transfer or withdrawal of Stablecoins held by HBL to a verified, whitelisted external wallet address;\u003c/p\u003e\u003cp\u003e(d)    continuing to hold Stablecoins on behalf of the Client, where the Client has not elected to redeem or withdraw such Stablecoins;\u003c/p\u003e\u003cp\u003e(e)    cancelling, suspending or otherwise dealing with any unexecuted Instructions in accordance with these Terms and the applicable Stablecoin T\u0026amp;Cs; and\u003c/p\u003e\u003cp\u003e(f)    taking any other action reasonably necessary to implement the termination.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e11.    Specific Risk Disclosure\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e11.1    The Client acknowledges that Stablecoin Services involve the following specific risks, in addition to the general risks described in Part A:\u003c/p\u003e\u003cp\u003e(a)    \u003cstrong\u003eNon-Legal Tender and No Deposit Protection: \u003c/strong\u003eStablecoins are not legal tender in Hong Kong or any other jurisdiction and do not constitute bank deposits. Stablecoins are not protected by the Hong Kong Deposit Protection Scheme or any consumer compensation schemes.\u003c/p\u003e\u003cp\u003e(b)    \u003cstrong\u003eIssuer Risk: \u003c/strong\u003eThe value and redeemability of Stablecoins depend entirely on the solvency, financial condition, creditworthiness and ongoing performance of the Issuer. If the Issuer becomes insolvent, fails to maintain adequate Reserve Assets, defaults on its obligations or ceases operations, the Client may suffer a partial or total loss of the value of its Stablecoins. HBL does not guarantee the Issuer’s performance or solvency.\u003c/p\u003e\u003cp\u003e(c)   \u003cstrong\u003e Reserve Assets Risk: \u003c/strong\u003eThe Reserve Assets are subject to valuation methodologies, liquidity constraints, counterparty defaults and investment risks. There is no guarantee that the Reserve Assets will at all times be sufficient, liquid or readily realizable to meet all redemption requests. Reserve Assets may be held by third-party custodians, trustees or other service providers, and the Client may be exposed to risks arising from their failure, insolvency, misconduct or operational errors.\u003c/p\u003e\u003cp\u003e(d)   \u003cstrong\u003e Redemption and Liquidity Delay Risk:\u003c/strong\u003e Primary redemption with the Issuer is subject to operational schedules, banking hours, Reserve Asset liquidation timelines, and protocol-level exit mechanisms. During periods of mass redemption requests, redemptions may be deferred, queued, or temporarily suspended by the Issuer.\u003c/p\u003e\u003cp\u003e(e)  \u003cstrong\u003e  De-pegging and Secondary Market Volatility Risk: \u003c/strong\u003eAlthough Stablecoins aim to maintain a 1:1 par value, secondary market prices may fluctuate due to supply-demand imbalances, market panic, or negative publicity surrounding the Issuer. HBL does not guarantee that Stablecoins will trade or convert at par value on secondary markets or trading venues.\u003c/p\u003e\u003cp\u003e(f)   \u003cstrong\u003e Blockchain Infrastructure and Smart Contract Risk: \u003c/strong\u003eStablecoins operate on open-source blockchains and smart contract protocols. Coding errors, smart contract bugs, network congestion, cyberattacks, or blockchain forks may cause transaction failures, loss of access, or loss of Stablecoin holdings. In the event of a blockchain fork, the Issuer reserves absolute discretion to determine which chain to support.\u003c/p\u003e\u003cp\u003e(g)    \u003cstrong\u003eIrreversibility of Blockchain Transactions: \u003c/strong\u003eOnce confirmed on a blockchain ledger, Stablecoin transfers cannot be modified, reversed, or cancelled. Incorrectly entered wallet addresses or selecting unsupported network chains will result in permanent asset loss.\u003c/p\u003e\u003cp\u003e(h)   \u003cstrong\u003e Regulatory, Sanctions and Blacklisting Risk:\u003c/strong\u003e Stablecoins and related services are subject to evolving regulatory requirements, including anti-money laundering, counter-terrorist financing, economic sanctions and travel rule obligations. HBL and/or the Issuer may be required to block, freeze or blacklist certain wallet addresses, suspend services or surrender assets to comply with Applicable Laws and regulatory requirements, without prior notice to the Client.\u003c/p\u003e\u003cp\u003e(i)   \u003cstrong\u003e No Interest or Yield:\u003c/strong\u003e Stablecoins do not bear interest or generate yield or capital growth. Holding Stablecoins carries opportunity costs compared to interest-bearing fiat deposits or other investment vehicles.\u003c/p\u003e\u003cp\u003e(j)   \u003cstrong\u003e Self-Custody and Security Risks: \u003c/strong\u003eIf Stablecoins are transferred or withdrawn to an external wallet, the Client bears exclusive responsibility for safeguarding private keys, seed phrases, and wallet credentials. HBL has no liability for losses resulting from phishing, malware, or compromised external wallets.\u003cbr\u003e \u003c/p\u003e","snippet":"third-party service provider; (c) operational, technical, \u003cem\u003esecurity\u003c/em\u003e, risk management or maintenance considerations; or (d) any","result_type":"article"},{"id":20690387517849,"url":"https://hashkey-pro.zendesk.com/api/v2/help_center/en-gb/articles/20690387517849.json","html_url":"https://support.hashkey.com/hc/en-gb/articles/20690387517849-General-Security-Principles-for-API-Key-Management","author_id":360172183734,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":2,"vote_count":2,"upvote_count":2,"downvote_count":0,"section_id":900000204303,"created_at":"2023-07-15T08:36:29Z","updated_at":"2025-07-30T04:34:52Z","name":"General Security Principles for API Key Management","title":"General Security Principles for API Key Management","source_locale":"zh-cn","locale":"en-gb","outdated":false,"outdated_locales":[],"edited_at":"2025-07-30T04:34:52Z","user_segment_id":null,"permission_group_id":605514,"content_tag_ids":[],"label_names":[],"body":"\u003cdiv data-zone-id=\"0\" data-line-index=\"0\" data-line=\"true\"\u003e\n\u003cdiv data-page-id=\"TsnFd8WdrocRDlxBmB6latF9gle\" data-lark-html-role=\"root\" data-docx-has-block-data=\"false\"\u003e\n\u003col class=\"ace-line ace-line old-record-id-doxlgW0Cs6ayORgme54EoHIv6me\" start=\"1\"\u003e\n\u003cli data-list=\"number\"\u003e\n\u003ch4 id=\"h_01K1CSBYEZXWPN2TQKCPJQN2G7\" class=\"heading-4\"\u003e\u003cstrong\u003eSeparation of Duties (Principle of Least Privilege)\u003c/strong\u003e\u003c/h4\u003e\n\u003c/li\u003e\n\u003c/ol\u003e\n\u003cul class=\"list-bullet1\"\u003e\n\u003cli class=\"ace-line ace-line old-record-id-MM7YdtiS0onXdxxPxtNlMwA0g9c\" style=\"text-align: left;\" data-list=\"bullet\"\u003e\n\u003cdiv\u003e5 sets of API keys should be created and managed by different stakeholders\u003c/div\u003e\n\u003cul class=\"list-bullet2\"\u003e\n\u003cli class=\"ace-line ace-line old-record-id-EmMadRM7YoTxddx3rR3ll3A3gad\" data-list=\"bullet\"\u003e\n\u003cdiv\u003eRead-only: for internal data export as required by Finance, Compliance, etc.\u003c/div\u003e\n\u003c/li\u003e\n\u003cli class=\"ace-line ace-line old-record-id-HlGLdHvpyojHh7xAr8olByJHgrA\" data-list=\"bullet\"\u003e\n\u003cdiv\u003eTrade: for direct spot trading, OPT, currency exchange, etc.\u003c/div\u003e\n\u003c/li\u003e\n\u003cli class=\"ace-line ace-line old-record-id-XOqGdoKCGofUk1xV3TUlvKOCghb\" data-list=\"bullet\"\u003e\n\u003cdiv\u003eWallet address whitelist: for wallet address whitelist\u003c/div\u003e\n\u003c/li\u003e\n\u003cli class=\"ace-line ace-line old-record-id-N4VmdrhtNo8MaVxRoKwlvIGJged\" data-list=\"bullet\"\u003e\n\u003cdiv\u003eVA Withdraw: virtual asset withdraw to whitelisted address\u003c/div\u003e\n\u003c/li\u003e\n\u003cli class=\"ace-line ace-line old-record-id-ICB2d0TuWoSRC6xIBfpllBaWgie\" data-list=\"bullet\"\u003e\n\u003cdiv\u003eFiat Withdraw: fiat withdraw to whitelisted bank account\u003c/div\u003e\n\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/li\u003e\n\u003cli class=\"ace-line ace-line old-record-id-Ux5BdhXWhonivQxkrMjlw9Cvg1d\" style=\"text-align: left;\" data-list=\"bullet\"\u003e\n\u003cdiv\u003eThe above keys should be managed by their KMS systems and not allowed to be explicitly accessed.\u003c/div\u003e\n\u003c/li\u003e\n\u003c/ul\u003e\n\u003col class=\"ace-line ace-line old-record-id-doxlgyLy0hQXMO68vHYraUiqbwb\" start=\"2\"\u003e\n\u003cli data-list=\"number\"\u003e\n\u003ch4 id=\"h_01K1CSBYEZNB90Y7HJDYDH30BR\" class=\"heading-4\"\u003e\u003cstrong\u003eDevice and Environment Security (Defense-in-Depth)\u003c/strong\u003e\u003c/h4\u003e\n\u003c/li\u003e\n\u003c/ol\u003e\n\u003cul class=\"list-bullet1\"\u003e\n\u003cli class=\"ace-line ace-line old-record-id-doxlgte5iU86356iiFgaZAcTZ3e\" style=\"text-align: left;\" data-list=\"bullet\"\u003e\n\u003cdiv\u003ePhysical Isolation\u003c/div\u003e\n\u003cul class=\"list-bullet2\"\u003e\n\u003cli class=\"ace-line ace-line old-record-id-doxlgJnWNwr7C69hq37mmYYlnWc\" style=\"text-align: left;\" data-list=\"bullet\"\u003e\n\u003cdiv\u003eKey generation/encryption operations must be performed on dedicated secure devices: No network access, no preinstalled software, full-disk encryption enabled.\u003c/div\u003e\n\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/li\u003e\n\u003cli class=\"ace-line ace-line old-record-id-doxlgWq77k7zFqeZDsuqsOQCMog\" style=\"text-align: left;\" data-list=\"bullet\"\u003e\n\u003cdiv\u003eSystem Redundancy\u003c/div\u003e\n\u003cul class=\"list-bullet2\"\u003e\n\u003cli class=\"ace-line ace-line old-record-id-doxlgMFI2Kp03oU6cx4yiVB0IYg\" style=\"text-align: left;\" data-list=\"bullet\"\u003e\n\u003cdiv\u003eDeploy at least two independent key management systems (e.g., Cloud KMS + On-premise HSM) to avoid single points of failure.\u003c/div\u003e\n\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/li\u003e\n\u003cli class=\"ace-line ace-line old-record-id-doxlgaDnyJQOxunGlGvyGUDoKld\" style=\"text-align: left;\" data-list=\"bullet\"\u003e\n\u003cdiv\u003eAccess Isolation\u003c/div\u003e\n\u003cul class=\"list-bullet2\"\u003e\n\u003cli class=\"ace-line ace-line old-record-id-doxlg7yNMj8NHIQeLXMMYN8wFkc\" style=\"text-align: left;\" data-list=\"bullet\"\u003e\n\u003cdiv\u003eKey management systems must enforce service-level permissions (e.g., IAM role bindings), allowing only authorized services via allowlists.\u003c/div\u003e\n\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/li\u003e\n\u003c/ul\u003e\n\u003cdiv class=\" old-record-id-doxlgysd6dtByeTfl55jtuwBxhh\" data-type=\"divider\"\u003e \u003c/div\u003e\n\u003ch3 id=\"h_01K1CSBYEZF209Q17FKMACVB8J\" class=\"heading-3 ace-line old-record-id-doxlgPWAcSPH2VXkvSxaaNioGYb\"\u003eCritical Implementation Recommendations\u003c/h3\u003e\n\u003col class=\"list-number1\" start=\"1\"\u003e\n\u003cli class=\"ace-line ace-line old-record-id-doxlgi9cB2Il2dK7p9yRWZmq7Bh\" style=\"text-align: left;\" data-list=\"number\"\u003e\n\u003cdiv\u003eTechnical Tools\u003c/div\u003e\n\u003col class=\"list-number2\"\u003e\n\u003cli class=\"ace-line ace-line old-record-id-doxlg6gsW2SKuZx13pG9rrXxKEf\" style=\"text-align: left;\" data-list=\"bullet\"\u003e\n\u003cdiv\u003eUse Key Management Services (KMS) instead of self-built systems (e.g., AWS KMS/Azure Key Vault/Hashicorp Vault).\u003c/div\u003e\n\u003c/li\u003e\n\u003cli class=\"ace-line ace-line old-record-id-doxlgjtx6wEYWProME1rb27N0ab\" style=\"text-align: left;\" data-list=\"bullet\"\u003e\n\u003cdiv\u003eEnforce key placeholders (e.g., \u003ccode\u003e${API_KEY}\u003c/code\u003e) in development environments, with ciphertext automatically injected via CI/CD pipelines.\u003c/div\u003e\n\u003c/li\u003e\n\u003c/ol\u003e\n\u003c/li\u003e\n\u003cli class=\"ace-line ace-line old-record-id-doxlgsRe3AyLWxHk3r9165YaaDb\" style=\"text-align: left;\" data-list=\"number\"\u003e\n\u003cdiv\u003eProcess Standards\u003c/div\u003e\n\u003col class=\"list-number2\"\u003e\n\u003cli class=\"ace-line ace-line old-record-id-doxlgb2te9084TpsWFO6NvHzyQg\" style=\"text-align: left;\" data-list=\"bullet\"\u003e\n\u003cdiv\u003eEstablish a key classification system (e.g., P0-level keys require dual-approval for generation).\u003c/div\u003e\n\u003c/li\u003e\n\u003cli class=\"ace-line ace-line old-record-id-doxlgh4lWRZUQ4yyYTKNCM2kMmf\" style=\"text-align: left;\" data-list=\"bullet\"\u003e\n\u003cdiv\u003eConduct quarterly key usage audits to validate permission alignment with actual needs.\u003c/div\u003e\n\u003c/li\u003e\n\u003c/ol\u003e\n\u003c/li\u003e\n\u003cli class=\"ace-line ace-line old-record-id-doxlgjuyxWdGQZ5eoAUp8W01ifh\" style=\"text-align: left;\" data-list=\"number\"\u003e\n\u003cdiv\u003eDisaster Recovery\u003c/div\u003e\n\u003col class=\"list-number2\"\u003e\n\u003cli class=\"ace-line ace-line old-record-id-doxlgiIWqoanzppRe3PquTZVcJe\" style=\"text-align: left;\" data-list=\"bullet\"\u003e\n\u003cdiv\u003eStore offline backups of core keys in physical safes (encrypted USB + split paper passwords), controlled jointly by security and admin personnel.\u003c/div\u003e\n\u003c/li\u003e\n\u003c/ol\u003e\n\u003c/li\u003e\n\u003cli class=\"ace-line ace-line old-record-id-doxlgTMIpfhZrxFlcS9XUi2nJEf\" style=\"text-align: left;\" data-list=\"number\"\u003e\n\u003cdiv\u003eAttack Surface Reduction\u003c/div\u003e\n\u003col class=\"list-number2\"\u003e\n\u003cli class=\"ace-line ace-line old-record-id-doxlgHIvY9mxMj1upA0ZndqshHc\" style=\"text-align: left;\" data-list=\"bullet\"\u003e\n\u003cdiv\u003eEnable memory encryption for services (e.g., Intel SGX/AMD SEV) to prevent memory scanning attacks.\u003c/div\u003e\n\u003c/li\u003e\n\u003cli class=\"ace-line ace-line old-record-id-doxlgnsCIQyVGeYOE0JDJbEWAYb\" style=\"text-align: left;\" data-list=\"bullet\"\u003e\n\u003cdiv\u003eRestrict outbound connections at the network layer (only allowing access to essential API domains).\u003c/div\u003e\n\u003c/li\u003e\n\u003c/ol\u003e\n\u003c/li\u003e\n\u003c/ol\u003e\n\u003cdiv class=\" old-record-id-doxlgwbV0q0kLg62YzMETBSPFQc\" data-type=\"divider\"\u003e \u003c/div\u003e\n\u003ch3 id=\"h_01K1CSBYEZ3SQK7R1NBA05P53S\" class=\"heading-3 ace-line old-record-id-doxlgXRiVMZRnjfQv0f8EhZY26d\"\u003ePrinciples Implementation Checklist\u003c/h3\u003e\n\u003cul class=\"list-bullet1\"\u003e\n\u003cli class=\"ace-line ace-line old-record-id-doxlgd3YwRhkpkDTICr4LGG63Xc\" style=\"text-align: left;\" data-list=\"bullet\"\u003e\n\u003cdiv\u003eIs \"zero-touch\" plaintext key handling implemented? (Generation → Encryption → Destruction ≤5 minutes)\u003c/div\u003e\n\u003c/li\u003e\n\u003cli class=\"ace-line ace-line old-record-id-doxlg6GNpoCMSGKQ2SFOdMSa2tb\" style=\"text-align: left;\" data-list=\"bullet\"\u003e\n\u003cdiv\u003eDo unencrypted key configuration files exist in production environments?\u003c/div\u003e\n\u003c/li\u003e\n\u003cli class=\"ace-line ace-line old-record-id-doxlgSZFy0KfNhQYc4vRSdstzbb\" style=\"text-align: left;\" data-list=\"bullet\"\u003e\n\u003cdiv\u003eCan developers obtain decryption privileges through any means?\u003c/div\u003e\n\u003c/li\u003e\n\u003cli class=\"ace-line ace-line old-record-id-doxlgqaVAmXTOPWt32df5Qfmuyf\" style=\"text-align: left;\" data-list=\"bullet\"\u003e\n\u003cdiv\u003eAre there unaudited super-admin accounts in the key management system?\u003c/div\u003e\n\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/div\u003e\n\u003c/div\u003e","snippet":"be explicitly accessed. Device and Environment \u003cem\u003eSecurity\u003c/em\u003e (Defense-in-Depth) Physical Isolation Key","result_type":"article"},{"id":900002478923,"url":"https://hashkey-pro.zendesk.com/api/v2/help_center/en-gb/articles/900002478923.json","html_url":"https://support.hashkey.com/hc/en-gb/articles/900002478923-Securities-and-Futures-Professional-Investor-Rules","author_id":360172183734,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":5,"vote_count":9,"upvote_count":7,"downvote_count":2,"section_id":900001498183,"created_at":"2020-09-07T10:27:04Z","updated_at":"2026-09-01T09:19:26Z","name":"Securities and Futures (Professional Investor) Rules","title":"Securities and Futures (Professional Investor) Rules","source_locale":"zh-cn","locale":"en-gb","outdated":false,"outdated_locales":[],"edited_at":"2020-09-08T09:53:21Z","user_segment_id":null,"permission_group_id":605514,"content_tag_ids":[],"label_names":[],"body":"\u003cp\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e(Cap. 571, section 397(1))\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cem\u003e(Enacting provision omitted—E.R. 1 of 2012)\u003c/em\u003e\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e[1 April 2003]\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cem\u003e  L.N. 12 of 2003\u003c/em\u003e\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cem\u003e(Format changes—E.R. 1 of 2012)\u003c/em\u003e\u003c/span\u003e\u003c/p\u003e\n\u003col\u003e\n\u003cli class=\"wysiwyg-text-align-left\"\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cstrong\u003e(Omitted as spent—E.R. 1 of 2012)\u003c/strong\u003e\u003c/span\u003e\u003c/li\u003e\n\u003cli\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cstrong\u003e Interpretation\u003c/strong\u003e\u003c/span\u003e\u003c/li\u003e\n\u003c/ol\u003e\n\u003cp\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003eIn these Rules, unless the context otherwise requires—\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cstrong\u003eassociate\u003c/strong\u003e (有联系者), in relation to an individual, means the spouse or any child of the individual;\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cstrong\u003ecustodian\u003c/strong\u003e(保管人) means—\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e(a) a corporation the principal business of which is to act as a custodian of securities or other property for another person, whether on trust or by contract; or\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e(b) any of the following persons whose business includes acting as a custodian of securities or other property for another person, whether on trust or by contract— \u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cem\u003e(L.N. 99 of 2018)\u003c/em\u003e\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e(i) an authorized financial institution;\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e(ii) a bank which is not an authorized financial institution but is regulated under the law of any place outside Hong Kong;\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e(iii) a licensed corporation;\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e(iv) a person carrying on the business of the provision of investment services and regulated under the law of any place outside Hong Kong; \u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cem\u003e(L.N. 99 of 2018)\u003c/em\u003e\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cstrong\u003eportfolio\u003c/strong\u003e (投资组合) means a portfolio comprising any of the following—\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e(a) securities;\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e(b) a certificate of deposit issued by—\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e(i) an authorized financial institution; or\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e(ii) a bank which is not an authorized financial institution but is regulated under the law of any place outside Hong Kong;\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e(c) in relation to an individual, corporation or partnership, money held by a custodian for the individual, corporation or partnership;\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cstrong\u003epublic filing\u003c/strong\u003e (公开档案) means a document that, pursuant to the legal or regulatory requirements in Hong Kong or in a place outside Hong Kong, has been submitted to a person or body that is under a duty to publish the document to, or otherwise make the document available for inspection by, members of the public in Hong Kong or in a place outside Hong Kong, by or on behalf of—\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e(a) a trust corporation (whether on its own behalf or in respect of a trust of which it acts as a trustee);\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e(b) an individual;\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e(c) a corporation (other than a trust corporation referred to in paragraph (a)); or\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e(d) a partnership; \u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cem\u003e(L.N. 99 of 2018)\u003c/em\u003e\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cstrong\u003erelevant date\u003c/strong\u003e (有关日期)—\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e(a) in the case of an advertisement, invitation or document described in section 103(3)(k) of the Ordinance, means the date on which the advertisement, invitation or document is issued, or possessed for the purposes of issue;\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e(b) in the case of a call described in section 174(2)(a) of the Ordinance, means the date on which the call is made;\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e(c) in the case of an offer described in section 175(5)(d) of the Ordinance, means the date on which the offer is made; or\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e(d) in any other case which, by virtue of any rules made under the Ordinance, requires compliance with an obligation, means the date by or on which the obligation is required to be complied with;\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cstrong\u003etrust corporation\u003c/strong\u003e(信托法团) means—\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e(a) any trust company registered under Part 8 of the Trustee Ordinance (Cap. 29); or\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e(b) any other corporation which—\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e(i) carries on a business which is of a nature similar to that of a trust company referred to in paragraph (a); and\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e(ii)is regulated under the law of any place outside Hong Kong.\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cem\u003e(E.R. 2 of 2014; L.N. 99 of 2018)\u003c/em\u003e\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cstrong\u003e2A.Amount in Hong Kong dollars includes its equivalent in any foreign currency\u003c/strong\u003e\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003eIn these Rules, a reference to an amount expressed in Hong Kong dollars includes its equivalent in any foreign currency.\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cem\u003e(L.N. 99 of 2018)\u003c/em\u003e\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cstrong\u003e      3. Persons prescribed as professional investors\u003c/strong\u003e\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003eFor the purposes of paragraph (j) of the definition of \u003cstrong\u003e\u003cem\u003eprofessional investor\u003c/em\u003e\u003c/strong\u003e in section 1 of Part 1 of Schedule 1 to the Ordinance, the following persons are prescribed as within the meaning of that definition for the purposes of any provision of the Ordinance other than Schedule 5— \u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cem\u003e(L.N. 99 of 2018)\u003c/em\u003e\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e(a) a trust corporation specified in section 4;\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e(b) an individual specified in section 5(1);\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e(c) a corporation (other than a trust corporation referred to in paragraph (a)) specified in section 6;\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e(d) a partnership specified in section 7. \u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cem\u003e(L.N. 99 of 2018)\u003c/em\u003e\u003c/span\u003e\u003c/p\u003e\n\u003col start=\"4\"\u003e\n\u003cli\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cstrong\u003e Trust corporations\u003c/strong\u003e\u003c/span\u003e\u003c/li\u003e\n\u003c/ol\u003e\n\u003cp\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003eA trust corporation specified for the purposes of section 3(a) is a trust corporation having been entrusted under one or more trusts of which it acts as a trustee with total assets of not less than $40 million at the relevant date or as ascertained in accordance with section 8.\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cem\u003e(L.N. 99 of 2018)\u003c/em\u003e\u003c/span\u003e\u003c/p\u003e\n\u003col start=\"5\"\u003e\n\u003cli\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cstrong\u003e Individuals\u003c/strong\u003e\u003c/span\u003e\u003c/li\u003e\n\u003c/ol\u003e\n\u003cp\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e(1) An individual specified for the purposes of section 3(b) is an individual having a portfolio of not less than $8 million at the relevant date or as ascertained in accordance with section 8, when any one or more of the following are taken into account—\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e(a) a portfolio on the individual’s own account;\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e(b) a portfolio on a joint account with the individual’s associate;\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e(c) the individual’s share of a portfolio on a joint account with one or more persons other than the individual’s associate;\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e(d) a portfolio of a corporation which, at the relevant date, has as its principal business the holding of investments and is wholly owned by the individual.\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e(2)For the purposes of subsection (1)(c), an individual’s share of a portfolio on a joint account with one or more persons other than the individual’s associate is—\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e(a) the individual’s share of the portfolio as specified in a written agreement among the account holders; or\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e(b) in the absence of an agreement referred to in paragraph (a), an equal share of the portfolio.\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cem\u003e(L.N. 99 of 2018)\u003c/em\u003e\u003c/span\u003e\u003c/p\u003e\n\u003col start=\"6\"\u003e\n\u003cli\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cstrong\u003e Corporations\u003c/strong\u003e\u003c/span\u003e\u003c/li\u003e\n\u003c/ol\u003e\n\u003cp\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003eA corporation specified for the purposes of section 3(c) is—\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e(a) a corporation having—\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e(i) a portfolio of not less than $8 million; or\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e(ii) total assets of not less than $40 million,\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003eat the relevant date or as ascertained in accordance with section 8;\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e(b) a corporation which, at the relevant date, has as its principal business the holding of investments and is wholly owned by any one or more of the following persons—\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e(i) a trust corporation specified in section 4;\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e(ii) an individual specified in section 5(1);\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e(iii) a corporation specified in this paragraph or paragraph (a);\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e(iv) a partnership specified in section 7;\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e(v) a professional investor within the meaning of paragraph (a), (d), (e), (f), (g) or (h) of the definition of \u003cstrong\u003e\u003cem\u003eprofessional investor\u003c/em\u003e\u003c/strong\u003e in section 1 of Part 1 of Schedule 1 to the Ordinance; or\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e(c) a corporation which, at the relevant date, wholly owns a corporation referred to in paragraph (a).\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cem\u003e(L.N. 99 of 2018)\u003c/em\u003e\u003c/span\u003e\u003c/p\u003e\n\u003col start=\"7\"\u003e\n\u003cli\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cstrong\u003e Partnerships\u003c/strong\u003e\u003c/span\u003e\u003c/li\u003e\n\u003c/ol\u003e\n\u003cp\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003eA partnership specified for the purposes of section 3(d) is a partnership having—\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e(a) a portfolio of not less than $8 million; or\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e(b) total assets of not less than $40 million,\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003eat the relevant date or as ascertained in accordance with section 8.\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cem\u003e(L.N. 99 of 2018)\u003c/em\u003e\u003c/span\u003e\u003c/p\u003e\n\u003col start=\"8\"\u003e\n\u003cli\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cstrong\u003e Ascertaining total assets or portfolio\u003c/strong\u003e\u003c/span\u003e\u003c/li\u003e\n\u003c/ol\u003e\n\u003cp\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003eFor the purposes of section 4, 5(1), 6(a) or 7, the total assets entrusted to a trust corporation, the portfolio of an individual, or the portfolio or total assets of a corporation or partnership, are to be ascertained by referring to any one or more of the following—\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e \u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e(a) for a trust corporation, corporation or partnership, the most recent audited financial statement prepared within 16 months before the relevant date in respect of the trust corporation (or a trust of which it acts as a trustee), corporation or partnership;\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e(b) for a trust corporation, individual, corporation or partnership, any one or more of the following documents issued or submitted within 12 months before the relevant date—\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e(i) a statement of account or a certificate issued by a custodian;\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e(ii) a certificate issued by an auditor or a certified public accountant;\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e(iii) a public filing submitted by or on behalf of the trust corporation (whether on its own behalf or in respect of a trust of which it acts as a trustee), individual, corporation or partnership.\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e\u003cem\u003e(L.N. 99 of 2018)\u003c/em\u003e\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e \u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003ePlease refer to the SFC official website for the original article：https://www.elegislation.gov.hk/hk/cap571D!en-sc\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan class=\"wysiwyg-font-size-large\"\u003e \u003c/span\u003e\u003c/p\u003e","snippet":"principal business of which is to act as a custodian of \u003cem\u003esecurities\u003c/em\u003e or other property for another person, whether on trust","result_type":"article"},{"id":20679892173465,"url":"https://hashkey-pro.zendesk.com/api/v2/help_center/en-gb/articles/20679892173465.json","html_url":"https://support.hashkey.com/hc/en-gb/articles/20679892173465-How-should-I-set-up-my-password-to-make-it-more-secure","author_id":360172183734,"comments_disabled":false,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":2,"upvote_count":1,"downvote_count":1,"section_id":900000206466,"created_at":"2023-07-15T02:17:37Z","updated_at":"2026-08-21T15:48:27Z","name":"How should I set up my password to make it more secure?","title":"How should I set up my password to make it more secure?","source_locale":"zh-cn","locale":"en-gb","outdated":false,"outdated_locales":[],"edited_at":"2023-07-18T07:17:48Z","user_segment_id":null,"permission_group_id":605514,"content_tag_ids":[],"label_names":[],"body":"\u003cdiv data-zone-id=\"0\" data-line-index=\"0\" data-line=\"true\"\u003eWhen setting your account password, please follow the rules below to enhance your account security.\u003c/div\u003e\n\u003cdiv data-zone-id=\"0\" data-line-index=\"1\" data-line=\"true\"\u003eThe password must be at least 8 characters in length and must contain at least an upper case letter, a lower case letter, and a number.\u003c/div\u003e\n\u003cdiv data-zone-id=\"0\" data-line-index=\"2\" data-line=\"true\"\u003ePlease use different passwords for different accounts to avoid the loss of multiple associated accounts.\u003c/div\u003e\n\u003cdiv data-zone-id=\"0\" data-line-index=\"3\" data-line=\"true\"\u003ePlease do not use important personal information or common words as passwords, and make sure the password is not related to your personal information.\u003c/div\u003e\n\u003cdiv data-zone-id=\"0\" data-line-index=\"4\" data-line=\"true\"\u003ePlease update your passwords regularly and back them up securely to avoid using one password for too long. It is recommended that you change your password once every 90 days.\u003c/div\u003e\n\u003cdiv data-zone-id=\"0\" data-line-index=\"5\" data-line=\"true\"\u003ePassword change process: Log in to your account - [Security Settings] - [Advanced Settings] - [Login Password].\u003c/div\u003e","snippet":"password, please follow the rules below to enhance your account \u003cem\u003esecurity\u003c/em\u003e. The password must be at least 8 characters in length","result_type":"article"},{"id":59013074251673,"url":"https://hashkey-pro.zendesk.com/api/v2/help_center/en-gb/articles/59013074251673.json","html_url":"https://support.hashkey.com/hc/en-gb/articles/59013074251673-System-Upgrade-Notice","author_id":360172183734,"comments_disabled":false,"draft":false,"promoted":false,"position":0,"vote_sum":1,"vote_count":1,"upvote_count":1,"downvote_count":0,"section_id":900000206466,"created_at":"2026-06-15T07:24:48Z","updated_at":"2026-07-31T01:42:43Z","name":"System Upgrade Notice","title":"System Upgrade Notice","source_locale":"en-gb","locale":"en-gb","outdated":false,"outdated_locales":[],"edited_at":"2026-06-15T07:24:59Z","user_segment_id":null,"permission_group_id":2333194,"content_tag_ids":[],"label_names":[],"body":"\u003cdiv data-page-id=\"K01td77tYohFP0xN6crlEfJoghc\" data-lark-html-role=\"root\" data-docx-has-block-data=\"false\"\u003e\n\u003cdiv\u003eDear Users,\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003eTo provide you with a better and more stable service experience, we will be performing system maintenance and upgrades. The upgrade will be conducted in two phases according to the schedule below:\u003c/div\u003e\n\u003cul\u003e\n\u003cli data-list=\"bullet\" data-list-item-id=\"e393d69da44363b5c6602afed519af768\"\u003e\u003cdiv\u003ePhase 1: June 22, 2026 (Monday), 14:00 - 15:00\u003c/div\u003e\u003c/li\u003e\n\u003cli data-list=\"bullet\" data-list-item-id=\"e0fdc48d879a6d637cd484b02178faa41\"\u003e\u003cdiv\u003ePhase 2: June 25, 2026 (Thursday), 14:00 - 15:00\u003c/div\u003e\u003c/li\u003e\n\u003c/ul\u003e\n\u003cdiv\u003eDuring this maintenance window, system services may experience brief instability or interruption for approximately 10 seconds. If you encounter any issues, please wait a moment and try again.We recommend that you make necessary arrangements in advance and avoid performing important operations during this time.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003eIf you encounter any issues, or require any assistance during or after the upgrade, please feel free to contact our customer service team. We are always here to help.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003eWe apologize for any inconvenience this may cause and greatly appreciate your understanding and continued support!\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003eHashKey Exchange\u003c/div\u003e\n\u003c/div\u003e\u003cp\u003e\u003cspan data-lark-record-data='{\"isCut\":false,\"rootId\":\"K01td77tYohFP0xN6crlEfJoghc\",\"parentId\":\"YYGadGVZso7NMKxHtmHl3jEjguh\",\"blockIds\":[25,26,27,28,29,30,31,32,33,34,35,36],\"recordIds\":[\"JVmtd07eWoQJlaxagvIlkDePgqe\",\"HCqodQtdloWSM4x0ikYlAj5Ogxb\",\"IbImdpDooogSLdxp458lRlB6gJc\",\"ZJW5dFyGvoGHmlxEUfpleosdgHN\",\"JJixdm7rTotr0cxQp4nlwaGqgEe\",\"XM6EdY2Cfouh30xmKfxlLbIig9f\",\"TyMUduIZSogZsFxutbZlq1algLg\",\"CxYMdVH9qoGJaIxzo5GlVTCggtd\",\"GplsdqgmWoyiKqxQNFdlgjH6gib\",\"WrEddxPJYoUBfzx6zrElUs2UgSd\",\"VukSdgwg4opSIXxuBADl6KfagDg\",\"LF2JdcrBVowsTPxVIFGliMGPgPg\"],\"recordMap\":{\"JVmtd07eWoQJlaxagvIlkDePgqe\":{\"id\":\"JVmtd07eWoQJlaxagvIlkDePgqe\",\"snapshot\":{\"type\":\"text\",\"parent_id\":\"YYGadGVZso7NMKxHtmHl3jEjguh\",\"comments\":[],\"revisions\":[],\"locked\":false,\"hidden\":false,\"author\":\"7381294234898268192\",\"children\":[],\"text\":{\"initialAttributedTexts\":{\"text\":{\"0\":\"Dear Users,\"},\"attribs\":{\"0\":\"*0+b\"}},\"apool\":{\"numToAttrib\":{\"0\":[\"author\",\"7381294234898268192\"]},\"nextNum\":1}},\"align\":\"\",\"folded\":false}},\"HCqodQtdloWSM4x0ikYlAj5Ogxb\":{\"id\":\"HCqodQtdloWSM4x0ikYlAj5Ogxb\",\"snapshot\":{\"type\":\"text\",\"parent_id\":\"YYGadGVZso7NMKxHtmHl3jEjguh\",\"comments\":[],\"revisions\":[],\"locked\":false,\"hidden\":false,\"author\":\"7381294234898268192\",\"children\":[],\"text\":{\"apool\":{\"nextNum\":0,\"numToAttrib\":{}},\"initialAttributedTexts\":{\"attribs\":{\"0\":\"\"},\"text\":{\"0\":\"\"}}},\"align\":\"\",\"folded\":false}},\"IbImdpDooogSLdxp458lRlB6gJc\":{\"id\":\"IbImdpDooogSLdxp458lRlB6gJc\",\"snapshot\":{\"type\":\"text\",\"parent_id\":\"YYGadGVZso7NMKxHtmHl3jEjguh\",\"comments\":[],\"revisions\":[],\"locked\":false,\"hidden\":false,\"author\":\"7381294234898268192\",\"children\":[],\"text\":{\"apool\":{\"nextNum\":1,\"numToAttrib\":{\"0\":[\"author\",\"7623356924877704933\"]}},\"initialAttributedTexts\":{\"attribs\":{\"0\":\"*0+5g\"},\"text\":{\"0\":\"To provide you with a better and more stable service experience, we will be performing system maintenance and upgrades. The upgrade will be conducted in two phases according to the schedule below:\"}}},\"align\":\"\",\"folded\":false}},\"ZJW5dFyGvoGHmlxEUfpleosdgHN\":{\"id\":\"ZJW5dFyGvoGHmlxEUfpleosdgHN\",\"snapshot\":{\"type\":\"bullet\",\"parent_id\":\"YYGadGVZso7NMKxHtmHl3jEjguh\",\"comments\":[],\"revisions\":[],\"locked\":false,\"hidden\":false,\"author\":\"7623356924877704933\",\"children\":[],\"text\":{\"apool\":{\"nextNum\":1,\"numToAttrib\":{\"0\":[\"author\",\"7623356924877704933\"]}},\"initialAttributedTexts\":{\"attribs\":{\"0\":\"*0+1a\"},\"text\":{\"0\":\"Phase 1: June 22, 2026 (Monday), 14:00 - 15:00\"}}},\"align\":\"\",\"folded\":false}},\"JJixdm7rTotr0cxQp4nlwaGqgEe\":{\"id\":\"JJixdm7rTotr0cxQp4nlwaGqgEe\",\"snapshot\":{\"type\":\"bullet\",\"parent_id\":\"YYGadGVZso7NMKxHtmHl3jEjguh\",\"comments\":[],\"revisions\":[],\"locked\":false,\"hidden\":false,\"author\":\"7623356924877704933\",\"children\":[],\"text\":{\"apool\":{\"nextNum\":1,\"numToAttrib\":{\"0\":[\"author\",\"7623356924877704933\"]}},\"initialAttributedTexts\":{\"attribs\":{\"0\":\"*0+1c\"},\"text\":{\"0\":\"Phase 2: June 25, 2026 (Thursday), 14:00 - 15:00\"}}},\"align\":\"\",\"folded\":false}},\"XM6EdY2Cfouh30xmKfxlLbIig9f\":{\"id\":\"XM6EdY2Cfouh30xmKfxlLbIig9f\",\"snapshot\":{\"type\":\"text\",\"parent_id\":\"YYGadGVZso7NMKxHtmHl3jEjguh\",\"comments\":[],\"revisions\":[],\"locked\":false,\"hidden\":false,\"author\":\"7381294234898268192\",\"children\":[],\"text\":{\"apool\":{\"nextNum\":2,\"numToAttrib\":{\"0\":[\"author\",\"7381294234898268192\"],\"1\":[\"author\",\"7623356924877704933\"]}},\"initialAttributedTexts\":{\"attribs\":{\"0\":\"*0+37*1+a*0+2*1+1s*0+3c\"},\"text\":{\"0\":\"During this maintenance window, system services may experience brief instability or interruption for approximately 10 seconds. If you encounter any issues, please wait a moment and try again.We recommend that you make necessary arrangements in advance and avoid performing important operations during this time.\"}}},\"align\":\"\",\"folded\":false}},\"TyMUduIZSogZsFxutbZlq1algLg\":{\"id\":\"TyMUduIZSogZsFxutbZlq1algLg\",\"snapshot\":{\"type\":\"text\",\"parent_id\":\"YYGadGVZso7NMKxHtmHl3jEjguh\",\"comments\":[],\"revisions\":[],\"locked\":false,\"hidden\":false,\"author\":\"7381294234898268192\",\"children\":[],\"text\":{\"apool\":{\"nextNum\":0,\"numToAttrib\":{}},\"initialAttributedTexts\":{\"attribs\":{\"0\":\"\"},\"text\":{\"0\":\"\"}}},\"align\":\"\",\"folded\":false}},\"CxYMdVH9qoGJaIxzo5GlVTCggtd\":{\"id\":\"CxYMdVH9qoGJaIxzo5GlVTCggtd\",\"snapshot\":{\"type\":\"text\",\"parent_id\":\"YYGadGVZso7NMKxHtmHl3jEjguh\",\"comments\":[],\"revisions\":[],\"locked\":false,\"hidden\":false,\"author\":\"7381294234898268192\",\"children\":[],\"text\":{\"apool\":{\"nextNum\":1,\"numToAttrib\":{\"0\":[\"author\",\"7381294234898268192\"]}},\"initialAttributedTexts\":{\"attribs\":{\"0\":\"*0+4m\"},\"text\":{\"0\":\"If you encounter any issues, or require any assistance during or after the upgrade, please feel free to contact our customer service team. 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data-lark-record-format=\"docx/record\"\u003e\u003c/span\u003e\u003c/p\u003e","snippet":"Dear Users, To provide you with a better and more stable service experience, we will be performing system maintenance and","result_type":"article"},{"id":32411214354457,"url":"https://hashkey-pro.zendesk.com/api/v2/help_center/en-gb/articles/32411214354457.json","html_url":"https://support.hashkey.com/hc/en-gb/articles/32411214354457-How-to-cancel-your-account","author_id":360172183734,"comments_disabled":false,"draft":false,"promoted":false,"position":0,"vote_sum":2,"vote_count":56,"upvote_count":29,"downvote_count":27,"section_id":900000206466,"created_at":"2024-05-13T10:39:37Z","updated_at":"2026-10-27T03:37:19Z","name":"How to cancel your account？","title":"How to cancel your account？","source_locale":"zh-cn","locale":"en-gb","outdated":false,"outdated_locales":[],"edited_at":"2024-05-14T06:52:29Z","user_segment_id":null,"permission_group_id":605514,"content_tag_ids":[],"label_names":[],"body":"\u003cdiv data-page-id=\"BzYPdiqTVonm1Vx9PLMlbR4Og1f\" data-docx-has-block-data=\"true\"\u003e\n\u003col class=\"list-number1\" start=\"1\"\u003e\n\u003cli class=\"ace-line ace-line old-record-id-doxlgrC0sDhybzzuJF3BZ5brjpf\" data-list=\"number\"\u003e\n\u003cdiv\u003eAfter logging into HashKey Exchange, click on the menu in the upper left corner, click on [Preferences], and then click on [Account cancellation].\u003c/div\u003e\n\u003c/li\u003e\n\u003c/ol\u003e\n\u003cdiv class=\"image-uploaded gallery\" data-ace-gallery-json='{\"items\":[{\"uuid\":\"f0004885-834d-4b76-8fa5-3e21fae264d6\",\"height\":543.234375,\"width\":257.328125,\"currHeight\":543.234375,\"currWidth\":257.328125,\"natrualHeight\":2280,\"natrualWidth\":1080,\"pluginName\":\"imageUpload\",\"scale\":0.2382716143572772,\"src\":\"https%3A%2F%2Finternal-api-drive-stream-sg.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FGptqbmIupoUwZjxFhSdlnDleg0f%2F%3Fpreview_type%3D16\",\"file_token\":\"GptqbmIupoUwZjxFhSdlnDleg0f\",\"image_type\":\"image/png\",\"size\":318211,\"comments\":[]},{\"uuid\":\"aaf07b00-7c38-4cb0-99a2-be94de7bc38f\",\"height\":543.234375,\"width\":257.328125,\"currHeight\":543.234375,\"currWidth\":257.328125,\"natrualHeight\":2280,\"natrualWidth\":1080,\"pluginName\":\"imageUpload\",\"scale\":0.2382716143572772,\"src\":\"https%3A%2F%2Finternal-api-drive-stream-sg.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FDW9UbCXKGoDHavxUU0QlMtaxgrg%2F%3Fpreview_type%3D16\",\"file_token\":\"DW9UbCXKGoDHavxUU0QlMtaxgrg\",\"image_type\":\"image/png\",\"size\":178176,\"comments\":[]},{\"uuid\":\"b5530a5d-2caf-45df-820f-7ae22a07df42\",\"height\":543.234375,\"width\":257.328125,\"currHeight\":543.234375,\"currWidth\":257.328125,\"natrualHeight\":2280,\"natrualWidth\":1080,\"pluginName\":\"imageUpload\",\"scale\":0.2382716143572772,\"src\":\"https%3A%2F%2Finternal-api-drive-stream-sg.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FIPuybf9h4ogd9vxk9V0leGROg8b%2F%3Fpreview_type%3D16\",\"file_token\":\"IPuybf9h4ogd9vxk9V0leGROg8b\",\"image_type\":\"image/png\",\"size\":120780,\"comments\":[]}]}'\u003e\u003cimg src=\"https://support.hashkey.com/hc/article_attachments/32449009885337\"\u003e\u003c/div\u003e\n\u003cdiv class=\"ace-line ace-line old-record-id-Y7WrdHpcooh25SxY6Y2lMHqZgMc\"\u003e \u003c/div\u003e\n\u003cdiv class=\" old-record-id-doxlgfFgxaVDCspkSGAAODV0Fvd\" data-type=\"grid\"\u003e \u003c/div\u003e\n\u003col class=\"list-number1\" start=\"2\"\u003e\n\u003cli class=\"ace-line ace-line old-record-id-doxlgXZmRVgMejBxHvXHaZzbGee\" data-list=\"number\"\u003e\n\u003cdiv\u003eSelect the reason for cancelling the account and confirm.\u003c/div\u003e\n\u003c/li\u003e\n\u003c/ol\u003e\n\u003cdiv class=\"image-uploaded gallery\" data-ace-gallery-json='{\"items\":[{\"uuid\":\"ace599e8-e559-460d-98d8-6a1d68acb7d1\",\"height\":840.203125,\"width\":398,\"currHeight\":840.203125,\"currWidth\":398,\"natrualHeight\":2280,\"natrualWidth\":1080,\"pluginName\":\"imageUpload\",\"scale\":0.3685185185185185,\"src\":\"https%3A%2F%2Finternal-api-drive-stream-sg.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FLuJMbEUZ0oQL1uxt58dlXaFng7g%2F%3Fpreview_type%3D16\",\"file_token\":\"LuJMbEUZ0oQL1uxt58dlXaFng7g\",\"image_type\":\"image/png\",\"size\":107445,\"comments\":[]},{\"uuid\":\"932e833e-03ff-4c9a-93c1-16a24590474c\",\"height\":840.203125,\"width\":398,\"currHeight\":840.203125,\"currWidth\":398,\"natrualHeight\":2280,\"natrualWidth\":1080,\"pluginName\":\"imageUpload\",\"scale\":0.3685185185185185,\"src\":\"https%3A%2F%2Finternal-api-drive-stream-sg.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FLiEeb7kPNoXmWExxaCal9sIUggg%2F%3Fpreview_type%3D16\",\"file_token\":\"LiEeb7kPNoXmWExxaCal9sIUggg\",\"image_type\":\"image/png\",\"size\":260586,\"comments\":[]}]}'\u003e\u003cimg src=\"https://support.hashkey.com/hc/article_attachments/32449033144473\"\u003e\u003c/div\u003e\n\u003cdiv class=\"ace-line ace-line old-record-id-Qrjbd51MvonEA2xufIVlA7fIgHh\"\u003e \u003c/div\u003e\n\u003cdiv class=\"ace-line ace-line old-record-id-Y8eFdXAAKoHLfbxZe4SlHIuugyb\"\u003e \u003c/div\u003e\n\u003cdiv class=\" old-record-id-doxlg70qAyYPayFqxLniGw3LNJc\" data-type=\"grid\"\u003e \u003c/div\u003e\n\u003c/div\u003e","snippet":"After logging into HashKey Exchange, click on the menu in the upper left corner, click on [Preferences], and then click","result_type":"article"},{"id":38820579048473,"url":"https://hashkey-pro.zendesk.com/api/v2/help_center/en-gb/articles/38820579048473.json","html_url":"https://support.hashkey.com/hc/en-gb/articles/38820579048473-How-to-modify-e-mail-address","author_id":360172183734,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":2,"upvote_count":1,"downvote_count":1,"section_id":900000206466,"created_at":"2024-10-14T09:04:53Z","updated_at":"2026-06-11T12:37:29Z","name":"How to modify e-mail address?","title":"How to modify e-mail address?","source_locale":"en-gb","locale":"en-gb","outdated":false,"outdated_locales":[],"edited_at":"2024-10-14T09:34:14Z","user_segment_id":null,"permission_group_id":605514,"content_tag_ids":[],"label_names":[],"body":"\u003cp\u003e\u003cstrong\u003eStep 1\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003eWeb: Move your mouse to the 【Account】 icon in the upper right corner.\u003c/p\u003e\n\u003cp\u003eApp: Click the 【Account】 icon in the upper left corner.\u003c/p\u003e\n\u003cp\u003e\u003cimg src=\"https://support.hashkey.com/hc/article_attachments/38821489036057\" alt=\"220.png\"\u003e\u003c/p\u003e\n\u003cp\u003e\u003cimg src=\"https://support.hashkey.com/hc/article_attachments/38821473106713\" alt=\"118.png\" width=\"220\" height=\"446\"\u003e\u003c/p\u003e\n\u003cp\u003e \u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eStep 2\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003eClick 【Security Settings】\u003c/p\u003e\n\u003cp\u003e\u003cimg src=\"https://support.hashkey.com/hc/article_attachments/38821473112473\" alt=\"221.png\"\u003e\u003cimg src=\"https://support.hashkey.com/hc/article_attachments/38821473118873\" alt=\"119.png\" width=\"223\" height=\"446\"\u003e\u003c/p\u003e\n\u003cp\u003e \u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eStep 3\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003eWeb: Click the 【Modify】 button in the 【Email Verification】 field.\u003c/p\u003e\n\u003cp\u003eApp: Click the 【Enabled】 button in the 【Email】 field.\u003c/p\u003e\n\u003cp\u003e\u003cimg src=\"https://support.hashkey.com/hc/article_attachments/38821517758233\" alt=\"222.png\"\u003e\u003cimg src=\"https://support.hashkey.com/hc/article_attachments/38821517760153\" alt=\"120.png\" width=\"252\" height=\"458\"\u003e\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eStep 4\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003eWeb: Click 【Confirm】 to enter the interface for modifying the email address.\u003c/p\u003e\n\u003cp\u003eNote: For the protection of your account security, after modifying or unbinding security settings, the withdrawal function will be unavailable for 24 hours\u003c/p\u003e\n\u003cp\u003e\u003cimg src=\"https://support.hashkey.com/hc/article_attachments/38821738618265\" alt=\"223.png\"\u003e\u003c/p\u003e\n\u003cp\u003e \u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eStep 5\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003eAfter entering the new email address into the field, click 【Send】 to receive the email and SMS verification code.\u003c/p\u003e\n\u003cp\u003eAfter receiving the verification code, enter them in the relevant fields, and then click 【Confirm】/【OK】.\u003c/p\u003e\n\u003cp\u003eAfter submitting the information for confirmation, your email address will be successfully changed.\u003c/p\u003e\n\u003cp\u003e \u003c/p\u003e\n\u003cp\u003e\u003cimg src=\"https://support.hashkey.com/hc/article_attachments/38821721087257\" alt=\"224.png\"\u003e\u003c/p\u003e\n\u003cp\u003e\u003cimg src=\"https://support.hashkey.com/hc/article_attachments/38821738620953\" alt=\"121.png\"\u003e\u003c/p\u003e\n\u003cp\u003e \u003c/p\u003e\n\u003cp\u003e \u003c/p\u003e\n\u003cp\u003e \u003c/p\u003e\n\u003cdiv style=\"box-sizing: border-box;\"\u003e \u003c/div\u003e","snippet":"Note: For the protection of your account \u003cem\u003esecurity\u003c/em\u003e, after modifying or unbinding \u003cem\u003esecurity\u003c/em\u003e settings, the withdrawal function will","result_type":"article"},{"id":20680925316633,"url":"https://hashkey-pro.zendesk.com/api/v2/help_center/en-gb/articles/20680925316633.json","html_url":"https://support.hashkey.com/hc/en-gb/articles/20680925316633-How-to-reset-the-login-password","author_id":360172183734,"comments_disabled":false,"draft":false,"promoted":false,"position":0,"vote_sum":1,"vote_count":33,"upvote_count":17,"downvote_count":16,"section_id":900000206466,"created_at":"2023-07-15T02:53:25Z","updated_at":"2026-09-28T22:32:17Z","name":"How to reset the login password?","title":"How to reset the login password?","source_locale":"zh-cn","locale":"en-gb","outdated":false,"outdated_locales":[],"edited_at":"2023-07-18T06:35:01Z","user_segment_id":null,"permission_group_id":605514,"content_tag_ids":[],"label_names":[],"body":"\u003cdiv data-zone-id=\"0\" data-line-index=\"0\" data-line=\"true\"\u003eThe login password is used for account login and account security settings verification. If you accidentally forget your login password, you can click on \"Forgot Password\" when entering your password, forgetting the password requires verification of the email or phone number first, followed by 2FA verification, and finally setting a new password. Please note that if you have reset the login password, you won't be able to make withdrawals from HashKey PRO for 24 hours.\u003c/div\u003e","snippet":"The login password is used for account login and account \u003cem\u003esecurity\u003c/em\u003e settings verification. If you accidentally forget your login","result_type":"article"},{"id":51023452557721,"url":"https://hashkey-pro.zendesk.com/api/v2/help_center/en-gb/articles/51023452557721.json","html_url":"https://support.hashkey.com/hc/en-gb/articles/51023452557721-Advanced-Risk-Control-Configuration","author_id":360172183734,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"upvote_count":0,"downvote_count":0,"section_id":900000206466,"created_at":"2025-09-26T01:43:30Z","updated_at":"2025-09-26T01:45:29Z","name":"Advanced Risk Control Configuration","title":"Advanced Risk Control Configuration","source_locale":"en-gb","locale":"en-gb","outdated":false,"outdated_locales":[],"edited_at":"2025-09-26T01:45:28Z","user_segment_id":null,"permission_group_id":605514,"content_tag_ids":[],"label_names":[],"body":"\u003cdiv data-page-id=\"ESKrdJbsfo8LDSxaMUhlTxsfg9e\" data-lark-html-role=\"root\" data-docx-has-block-data=\"true\"\u003e\n\u003cdiv\u003eCustomers can set up risk control rules based on their business needs. When an action triggers a risk control rule, Hashkey can push real-time reminders via email or in-app messages (for customized push notifications, such as Lark push, please contact your account manager for consultation). Some risk operations can also be directly set up for interception, where the system will automatically block the operation when triggered.\u003c/div\u003e\n\u003col\u003e\u003cli data-list=\"number\"\u003e\u003cdiv\u003e\n\u003cstrong\u003eSecurity Settings\u003c/strong\u003e -\u0026gt; \u003cstrong\u003eAdvanced Settings\u003c/strong\u003e -\u0026gt; \u003cstrong\u003eAdvanced Risk Control Configuration\u003c/strong\u003e\n\u003c/div\u003e\u003c/li\u003e\u003c/ol\u003e\n\u003cfigure class=\"wysiwyg-image\"\u003e\u003cimg style=\"aspect-ratio: 2442/880;\" src=\"https://support.hashkey.com/hc/article_attachments/51023422413593\" alt=\"1.jpg\" width=\"2442\" height=\"880\"\u003e\u003c/figure\u003e\u003col start=\"2\"\u003e\u003cli data-list=\"number\"\u003e\u003cdiv\u003eClick \"Modify\" to enter the configuration page.\u003c/div\u003e\u003c/li\u003e\u003c/ol\u003e\n\u003cfigure class=\"wysiwyg-image\"\u003e\u003cimg style=\"aspect-ratio: 1036/1180;\" src=\"https://support.hashkey.com/hc/article_attachments/51023422414617\" alt=\"2.jpg\" width=\"1036\" height=\"1180\"\u003e\u003c/figure\u003e\u003col start=\"3\"\u003e\u003cli data-list=\"number\"\u003e\n\u003cdiv\u003eThe following risk control rules are currently supported:\u003c/div\u003e\n\u003col\u003e\n\u003cli data-list=\"bullet\"\u003e\n\u003cdiv\u003e\u003cstrong\u003eLarge Withdrawal\u003c/strong\u003e\u003c/div\u003e\n\u003cul\u003e\n\u003cli data-list=\"bullet\"\u003e\u003cdiv\u003e\"Single Withdrawal Limit\" and \"24-Hour Total Withdrawal Limit\" in USD equivalent value\u003c/div\u003e\u003c/li\u003e\n\u003cli data-list=\"bullet\"\u003e\u003cdiv\u003eIf the withdrawal exceeds the limit, an email, in-site message, and Lark push notification will be sent (for customized solutions, please contact your account manager for details)\u003c/div\u003e\u003c/li\u003e\n\u003cli data-list=\"bullet\"\u003e\u003cdiv\u003e\"Block Transaction\" If enabled, withdrawals exceeding the limit will be blocked by the system; if disabled, only reminders will be sent.\u003c/div\u003e\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/li\u003e\n\u003cli data-list=\"bullet\"\u003e\n\u003cdiv\u003e\u003cstrong\u003eWhitelisting Wallet Address\u003c/strong\u003e\u003c/div\u003e\n\u003cul\u003e\u003cli data-list=\"bullet\"\u003e\u003cdiv\u003eA notification will be sent once a wallet address is added to the whitelist.\u003c/div\u003e\u003c/li\u003e\u003c/ul\u003e\n\u003c/li\u003e\n\u003cli data-list=\"bullet\"\u003e\n\u003cdiv\u003e\u003cstrong\u003e2FA Unbind and Rebind\u003c/strong\u003e\u003c/div\u003e\n\u003cul\u003e\u003cli data-list=\"bullet\"\u003e\u003cdiv\u003eChanges to two-factor authentication will notify the user.\u003c/div\u003e\u003c/li\u003e\u003c/ul\u003e\n\u003c/li\u003e\n\u003cli data-list=\"bullet\"\u003e\n\u003cdiv\u003e\u003cstrong\u003eUnusual Time Withdrawal\u003c/strong\u003e\u003c/div\u003e\n\u003cul\u003e\n\u003cli data-list=\"bullet\"\u003e\u003cdiv\u003eYou need to first set regular operation hours (start time - end time), calculated on a 24-hour basis.\u003c/div\u003e\u003c/li\u003e\n\u003cli data-list=\"bullet\"\u003e\u003cdiv\u003eWithdrawals outside of the set time frame will trigger a reminder.\u003c/div\u003e\u003c/li\u003e\n\u003cli data-list=\"bullet\"\u003e\u003cdiv\u003e\"Block Transaction\" If enabled, withdrawals during irregular hours will be blocked by the system; if disabled, only reminders will be sent.\u003c/div\u003e\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/li\u003e\n\u003cli data-list=\"bullet\"\u003e\n\u003cdiv\u003e\u003cstrong\u003eAccount Anomaly Monitoring (Wallet Address Whitelist and Withdrawal, applicable only to Omnibus customers)\u003c/strong\u003e\u003c/div\u003e\n\u003cul\u003e\n\u003cli data-list=\"bullet\"\u003e\u003cdiv\u003eYou can select the monitoring scope (Main Account - Custody Account, Collection Subaccount - Custody Account).\u003c/div\u003e\u003c/li\u003e\n\u003cli data-list=\"bullet\"\u003e\u003cdiv\u003eIn general, the transfer of customer assets (cryptocurrency in and out) will not directly go through the Main Account - Custody Account and Collection Subaccount - Custody Account. 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customers)\"}}},\"align\":\"left\",\"folded\":false,\"seq\":\"685\"}},\"FWKFd42PToiF1CxnrfulSZm5g4z\":{\"id\":\"FWKFd42PToiF1CxnrfulSZm5g4z\",\"snapshot\":{\"type\":\"bullet\",\"parent_id\":\"HKGmdtwWsofd1MxigZYlBTIhgpe\",\"comments\":[],\"revisions\":[],\"locked\":false,\"hidden\":false,\"author\":\"7270717427783057440\",\"children\":[],\"text\":{\"apool\":{\"nextNum\":1,\"numToAttrib\":{\"0\":[\"author\",\"7270717427783057440\"]}},\"initialAttributedTexts\":{\"attribs\":{\"0\":\"*0+32\"},\"text\":{\"0\":\"You can select the monitoring scope (Main Account - Custody Account, Collection Subaccount - Custody 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Advanced Settings -\u0026gt; Advanced Risk Control","result_type":"article"},{"id":20680998787737,"url":"https://hashkey-pro.zendesk.com/api/v2/help_center/en-gb/articles/20680998787737.json","html_url":"https://support.hashkey.com/hc/en-gb/articles/20680998787737-How-to-set-up-2FA","author_id":360172183734,"comments_disabled":false,"draft":false,"promoted":false,"position":0,"vote_sum":-3,"vote_count":25,"upvote_count":11,"downvote_count":14,"section_id":900000206466,"created_at":"2023-07-15T02:58:51Z","updated_at":"2026-08-21T15:47:53Z","name":"How to set up 2FA?","title":"How to set up 2FA?","source_locale":"zh-tw","locale":"en-gb","outdated":false,"outdated_locales":[],"edited_at":"2025-06-20T04:23:51Z","user_segment_id":null,"permission_group_id":605514,"content_tag_ids":[],"label_names":[],"body":"\u003cdiv data-page-id=\"Ltlid5uITo49Bbx2GZYlOFm7gfc\" data-docx-has-block-data=\"true\"\u003e\n\u003col class=\"list-number1\" start=\"1\"\u003e\n\u003cli class=\"ace-line ace-line old-record-id-LgBndqDuoot7c2xrw5jlDS3Lgfe\" data-list=\"number\"\u003e\n\u003cdiv\u003eClick on \"Account\" at the top right corner and select \"Security Settings\".\u003c/div\u003e\n\u003c/li\u003e\n\u003c/ol\u003e\n\u003cdiv class=\"image-uploaded gallery old-record-id-S0n2dubfYoqzDyxW6mElbXmRg0d\" data-type=\"image\" data-ace-gallery-json='{\"items\":[{\"uuid\":\"bca9f09b-6577-4b02-aff2-cf675a403bea\",\"height\":827,\"width\":1909,\"currHeight\":827,\"currWidth\":1909,\"natrualHeight\":827,\"natrualWidth\":1909,\"pluginName\":\"imageUpload\",\"scale\":1,\"src\":\"https%3A%2F%2Finternal-api-drive-stream-sg.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FLr93bWCkkoXczWxAeMPlNmQaglg%2F%3Fpreview_type%3D16\",\"file_token\":\"Lr93bWCkkoXczWxAeMPlNmQaglg\",\"image_type\":\"image/png\",\"size\":563075,\"comments\":[]}]}'\u003e\u003cimg src=\"https://support.hashkey.com/hc/article_attachments/40483115003545\"\u003e\u003c/div\u003e\n\u003col class=\"list-number1\" start=\"2\"\u003e\n\u003cli class=\"ace-line ace-line old-record-id-ELHYdVj02ouBeCxyYU5lhy2BgVc\" data-list=\"number\"\u003e\n\u003cdiv\u003eChoose either \"Mobile Phone Verification\" or \"Identity Verification\" and click on \"Settings\" to proceed to the respective settings page.\u003c/div\u003e\n\u003c/li\u003e\n\u003c/ol\u003e\n\u003cdiv class=\"image-uploaded gallery old-record-id-MG88dAc21olMFdxjABtl0ishgdf\" data-type=\"image\" data-ace-gallery-json='{\"items\":[{\"uuid\":\"19674993-d74e-465f-9a9c-3584bb576ad3\",\"height\":599,\"width\":1904,\"currHeight\":599,\"currWidth\":1904,\"natrualHeight\":599,\"natrualWidth\":1904,\"pluginName\":\"imageUpload\",\"scale\":1,\"src\":\"https%3A%2F%2Finternal-api-drive-stream-sg.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FH2wgb4LBTo5t5YxrHUGlFbtMgyh%2F%3Fpreview_type%3D16\",\"file_token\":\"H2wgb4LBTo5t5YxrHUGlFbtMgyh\",\"image_type\":\"image/png\",\"size\":47514,\"comments\":[]}]}'\u003e\u003cimg src=\"https://support.hashkey.com/hc/article_attachments/40482876771097\"\u003e\u003c/div\u003e\n\u003cdiv class=\"ace-line ace-line old-record-id-DsBYddzJboHdnUxV3CXlj3YogFe\"\u003e2.1 For Mobile Phone Verification: Enter your phone number, SMS verification code, and email verification code. Click \"Confirm\" to successfully bind the phone number.\u003c/div\u003e\n\u003cdiv class=\"image-uploaded gallery old-record-id-S6NOdaGDyoKTIoxWLwhlfCrYgVK\" data-type=\"image\" data-ace-gallery-json='{\"items\":[{\"uuid\":\"b4160f84-c296-45cc-880d-d40a4aad2e68\",\"height\":547,\"width\":1909,\"currHeight\":547,\"currWidth\":1909,\"natrualHeight\":547,\"natrualWidth\":1909,\"pluginName\":\"imageUpload\",\"scale\":1,\"src\":\"https%3A%2F%2Finternal-api-drive-stream-sg.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FI55TbgOdLojQJHxd2L0lq8FJgBh%2F%3Fpreview_type%3D16\",\"file_token\":\"I55TbgOdLojQJHxd2L0lq8FJgBh\",\"image_type\":\"image/png\",\"size\":31022,\"comments\":[]}]}'\u003e\u003cimg src=\"https://support.hashkey.com/hc/article_attachments/40482909682073\"\u003e\u003c/div\u003e\n\u003cdiv class=\"ace-line ace-line old-record-id-W7LcdAW1Eo6848xbCx4l9J6aggd\"\u003e\n\u003cdiv\u003e2.2 For Identity Verification:\u003cbr\u003e\u003cbr\u003e\n\u003c/div\u003e\n\u003cdiv\u003e\n\u003cul\u003e\n\u003cli\u003eDownload the Identity Verification app (Google or Microsoft)\u003cbr\u003e\u003cimg src=\"https://support.hashkey.com/hc/article_attachments/40480643200665\"\u003e\n\u003c/li\u003e\n\u003cli class=\"temp-li bullet1\" style=\"line-height: 1.6; margin-top: 0px; margin-bottom: 0px; padding-left: 0px; display: list-item; list-style-type: disc;\" data-line=\"true\" data-list=\"bullet1\"\u003eIn the app, tap \"Add Account,\" then scan the QR code or enter the key manually. Make sure to back up the key information in the app.\u003c/li\u003e\n\u003cli\u003eOnce added successfully, a dynamic verification code (i.e., the Google Authenticator code) will be displayed in the app.\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u003cimg src=\"https://support.hashkey.com/hc/article_attachments/48132747968793\" alt=\"20250620-122154.jpg\" width=\"390\" height=\"800\"\u003e\u003cimg src=\"https://support.hashkey.com/hc/article_attachments/48132747975577\" alt=\"20250620-122159.jpg\" width=\"384\" height=\"759\"\u003e\u003c/p\u003e\n\u003c/div\u003e\n\u003c/div\u003e\n\u003cdiv class=\"image-uploaded gallery old-record-id-OIdjdlmOCosDPwxbBNblG6jKgkc\" data-type=\"image\" data-ace-gallery-json='{\"items\":[{\"uuid\":\"3d43c83c-d52d-43cd-a72e-c152bd91b55a\",\"height\":958,\"width\":1901,\"currHeight\":958,\"currWidth\":1901,\"natrualHeight\":958,\"natrualWidth\":1901,\"pluginName\":\"imageUpload\",\"scale\":1,\"src\":\"https%3A%2F%2Finternal-api-drive-stream-sg.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FHNH3bEaXToImJlxJwXrlrqZegMh%2F%3Fpreview_type%3D16\",\"file_token\":\"HNH3bEaXToImJlxJwXrlrqZegMh\",\"image_type\":\"image/png\",\"size\":82684,\"comments\":[]}]}'\u003e\n\u003cul data-start=\"372\" data-end=\"876\"\u003e\n\u003cli data-start=\"730\" data-end=\"876\"\u003e\n\u003cp data-start=\"733\" data-end=\"876\"\u003eReturn to the page, enter your email verification code and the Google/Microsoft verification code, then click \u003cstrong data-start=\"843\" data-end=\"853\"\u003e[Bind]\u003c/strong\u003e to complete the setup.\u003c/p\u003e\n\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/div\u003e\n\u003c/div\u003e","snippet":"Click on \"Account\" at the top right corner and select \"\u003cem\u003eSecurity\u003c/em\u003e Settings\". Choose either \"Mobile Phone Verification\"","result_type":"article"},{"id":51474108942617,"url":"https://hashkey-pro.zendesk.com/api/v2/help_center/en-gb/articles/51474108942617.json","html_url":"https://support.hashkey.com/hc/en-gb/articles/51474108942617-Notice-on-USDT-Multi-Chain-Integration-and-Trading-Pair-Consolidation","author_id":360172183734,"comments_disabled":false,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"upvote_count":0,"downvote_count":0,"section_id":37306125680409,"created_at":"2025-10-13T03:16:07Z","updated_at":"2026-03-17T08:07:13Z","name":"Notice on USDT Multi-Chain Integration and Trading Pair Consolidation","title":"Notice on USDT Multi-Chain Integration and Trading Pair Consolidation","source_locale":"en-gb","locale":"en-gb","outdated":false,"outdated_locales":[],"edited_at":"2026-03-17T08:07:13Z","user_segment_id":null,"permission_group_id":605514,"content_tag_ids":[],"label_names":[],"body":"\u003cdiv data-page-id=\"PkWFdAGPhouZeMxgDZRlTXkCguh\" data-lark-html-role=\"root\" data-docx-has-block-data=\"true\"\u003e\n\u003cdiv\u003eDear HashKey Exchange Clients,\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003eHashKey Exchange is announcing a transition of its USDT assets and trading pairs to a unified multi-chain system. This strategic update, scheduled between 06:00 on October 25, 2025, to 14:00 on October 27, 2025 (UTC), aims to optimize the overall trading experience, enhance platform liquidity, and improve deposit and withdrawal efficiency. Specifically, the two separate assets, USDT and USDTTRC20, will be merged into a single, unified USDT asset. The existing USDT/USD and USDTTRC20/USD trading pairs will be consolidated into a single USDT/USD pair.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003col\u003e\u003cli data-list=\"number\" data-list-item-id=\"ed6e1c03973f12b70470f534a9ec10489\"\u003e\u003ch3 id=\"h_01K7DS3WMDY69T24FDJ2TZ7D8J\"\u003eKey Adjustments\u003c/h3\u003e\u003c/li\u003e\u003c/ol\u003e\n\u003cdiv\u003e\u003cfigure class=\"wysiwyg-table wysiwyg-table-align-left\" style=\"width: 97.97%;\"\u003e\u003ctable class=\"wysiwyg-table-resized\" style=\"border-collapse: collapse; border-style: none; margin-left: 0px; margin-right: auto;\" data-ace-table-col-widths=\"235;283;447\"\u003e\n\u003ccolgroup\u003e\n\u003ccol style=\"width: 18%;\"\u003e\n\u003ccol style=\"width: 29%;\"\u003e\n\u003ccol style=\"width: 53%;\"\u003e\n\u003c/colgroup\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 39px;\"\u003e\n\u003ctd style=\"border-color: rgb(222, 224, 227); padding: 8px; vertical-align: middle;\" colspan=\"1\" rowspan=\"1\"\u003e\u003cdiv\u003e\u003cstrong\u003eItem\u003c/strong\u003e\u003c/div\u003e\u003c/td\u003e\n\u003ctd style=\"border-color: rgb(222, 224, 227); padding: 8px; vertical-align: top;\" colspan=\"1\" rowspan=\"1\"\u003e\u003cdiv\u003e\u003cstrong\u003eBefore Adjustment\u003c/strong\u003e\u003c/div\u003e\u003c/td\u003e\n\u003ctd style=\"border-color: rgb(222, 224, 227); padding: 8px; vertical-align: top;\" colspan=\"1\" rowspan=\"1\"\u003e\u003cdiv\u003e\u003cstrong\u003eAfter Adjustment\u003c/strong\u003e\u003c/div\u003e\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr style=\"height: 39px;\"\u003e\n\u003ctd style=\"border-color: rgb(222, 224, 227); padding: 8px; vertical-align: middle;\" colspan=\"1\" rowspan=\"1\"\u003e\n\u003cdiv\u003e\u003cstrong\u003eAsset\u003c/strong\u003e\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003c/td\u003e\n\u003ctd style=\"border-color: rgb(222, 224, 227); padding: 8px; vertical-align: top;\" colspan=\"1\" rowspan=\"1\"\u003e\n\u003cdiv\u003eTwo Separate Assets:\u003c/div\u003e\n\u003col\u003e\n\u003cli data-list=\"number\" data-list-item-id=\"e6296ec6e167e123cca889cbe12dd810c\"\u003e\u003cdiv\u003eUSDT (ERC20)\u003c/div\u003e\u003c/li\u003e\n\u003cli data-list=\"number\" data-list-item-id=\"ec7f9ed91a59e6dcf737a57ec4d3d133b\"\u003e\u003cdiv\u003eUSDTTRC20 (TRC20)\u003c/div\u003e\u003c/li\u003e\n\u003c/ol\u003e\n\u003c/td\u003e\n\u003ctd style=\"border-color: rgb(222, 224, 227); padding: 8px; vertical-align: top;\" colspan=\"1\" rowspan=\"1\"\u003e\u003cdiv\u003eA single unified asset: USDT (multi-chain). Balances will be mapped 1:1 to the unified multi-chain USDT. The unified USDT will then fully support deposits and withdrawals across both the ERC20 and TRC20 networks.\u003c/div\u003e\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr style=\"height: 39px;\"\u003e\n\u003ctd style=\"border-color: rgb(222, 224, 227); padding: 8px; vertical-align: middle;\" colspan=\"1\" rowspan=\"1\"\u003e\u003cdiv\u003e\u003cstrong\u003eTrading Pairs\u003c/strong\u003e\u003c/div\u003e\u003c/td\u003e\n\u003ctd style=\"border-color: rgb(222, 224, 227); padding: 8px; vertical-align: top;\" colspan=\"1\" rowspan=\"1\"\u003e\n\u003cdiv\u003eTwo Separate Trading Pairs:\u003c/div\u003e\n\u003col\u003e\n\u003cli data-list=\"number\" data-list-item-id=\"e1b44e57f930860bdf8270eb277d6285f\"\u003e\u003cdiv\u003eUSDT/USD\u003c/div\u003e\u003c/li\u003e\n\u003cli data-list=\"number\" data-list-item-id=\"e1d3b3320883698b0948d83e803d662a4\"\u003e\u003cdiv\u003eUSDTTRC20/USD\u003c/div\u003e\u003c/li\u003e\n\u003c/ol\u003e\n\u003c/td\u003e\n\u003ctd style=\"border-color: rgb(222, 224, 227); padding: 8px; vertical-align: top;\" colspan=\"1\" rowspan=\"1\"\u003e\n\u003cdiv\u003eConsolidate into USDT/USD. The USDTTRC20/USD pair will be delisted.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr style=\"height: 39px;\"\u003e\n\u003ctd style=\"border-color: rgb(222, 224, 227); padding: 8px; vertical-align: middle;\" colspan=\"1\" rowspan=\"1\"\u003e\u003cdiv\u003e\u003cstrong\u003eDeposits and Withdrawals\u003c/strong\u003e\u003c/div\u003e\u003c/td\u003e\n\u003ctd style=\"border-color: rgb(222, 224, 227); padding: 8px; vertical-align: top;\" colspan=\"1\" rowspan=\"1\"\u003e\u003cdiv\u003eUSDT and USDT-TRC20 balances each represent holdings on their respective networks (ERC20 and TRC20).\u003c/div\u003e\u003c/td\u003e\n\u003ctd style=\"border-color: rgb(222, 224, 227); padding: 8px; vertical-align: top;\" colspan=\"1\" rowspan=\"1\"\u003e\n\u003cdiv\u003eUnder USDT, select ERC20 or TRC20 network for deposits/withdrawals.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003c/td\u003e\n\u003c/tr\u003e\n\u003c/tbody\u003e\n\u003c/table\u003e\u003c/figure\u003e\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003col start=\"2\"\u003e\u003cli data-list=\"number\" data-list-item-id=\"e86a053099f80c6459e172dfa526cec97\"\u003e\u003ch3 id=\"h_01K7DS3WQ8FS4XSPTP5ZY93M0Y\"\u003eTimeline\u003c/h3\u003e\u003c/li\u003e\u003c/ol\u003e\n\u003cdiv\u003e\u003cfigure class=\"wysiwyg-table wysiwyg-table-align-left\" style=\"width: 99.04%;\"\u003e\u003ctable class=\"wysiwyg-table-resized\" style=\"border-collapse: collapse; border-style: none; margin-left: 0px; margin-right: auto;\" data-ace-table-col-widths=\"188;674\"\u003e\n\u003ccolgroup\u003e\n\u003ccol style=\"width: 27%;\"\u003e\n\u003ccol style=\"width: 73%;\"\u003e\n\u003c/colgroup\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 39px;\"\u003e\n\u003ctd style=\"border-color: rgb(222, 224, 227); padding: 8px; vertical-align: middle;\" colspan=\"1\" rowspan=\"1\"\u003e\u003cdiv\u003e\u003cstrong\u003eTime (UTC)\u003c/strong\u003e\u003c/div\u003e\u003c/td\u003e\n\u003ctd style=\"border-color: rgb(222, 224, 227); padding: 8px; vertical-align: top;\" colspan=\"1\" rowspan=\"1\"\u003e\u003cdiv\u003e\u003cstrong\u003eKey Actions\u003c/strong\u003e\u003c/div\u003e\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr style=\"height: 39px;\"\u003e\n\u003ctd style=\"border-color: rgb(222, 224, 227); padding: 8px; vertical-align: middle;\" colspan=\"1\" rowspan=\"1\"\u003e\u003cdiv\u003e\u003cstrong\u003eOct 25, 06:00\u003c/strong\u003e\u003c/div\u003e\u003c/td\u003e\n\u003ctd style=\"border-color: rgb(222, 224, 227); padding: 8px; vertical-align: top;\" colspan=\"1\" rowspan=\"1\"\u003e\u003cul\u003e\n\u003cli data-list=\"bullet\" data-list-item-id=\"e46b94d879cf1be5c01cd09f55b350611\"\u003e\u003cdiv\u003eUSDTTRC20 deposits, withdrawals, and internal transfers will be suspended. Any deposits initiated after the cutoff will not be credited and will be returned. Deposits and withdrawals for USDT on the TRC20 network will be resumed upon completion of the update.\u003c/div\u003e\u003c/li\u003e\n\u003cli data-list=\"bullet\" data-list-item-id=\"e6756922e452f98a568c8658fe06a7834\"\u003e\u003cdiv\u003eThe USDTTRC20/USD trading pair will be suspended. Only order cancellations are permitted; no new orders will be accepted.\u003c/div\u003e\u003c/li\u003e\n\u003c/ul\u003e\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr style=\"height: 39px;\"\u003e\n\u003ctd style=\"border-color: rgb(222, 224, 227); padding: 8px; vertical-align: middle;\" colspan=\"1\" rowspan=\"1\"\u003e\n\u003cdiv\u003e\u003cstrong\u003eOct 25, 08:00\u003c/strong\u003e\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003c/td\u003e\n\u003ctd style=\"border-color: rgb(222, 224, 227); padding: 8px; vertical-align: top;\" colspan=\"1\" rowspan=\"1\"\u003e\u003cdiv\u003eDelist USDTTRC20/USD and disable OTC trading. All unfilled orders will be automatically canceled and funds will be credited back to client accounts.\u003c/div\u003e\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr style=\"height: 39px;\"\u003e\n\u003ctd style=\"border-color: rgb(222, 224, 227); padding: 8px; vertical-align: middle;\" colspan=\"1\" rowspan=\"1\"\u003e\u003cdiv\u003e\u003cstrong\u003eOct 27, All Day\u003c/strong\u003e\u003c/div\u003e\u003c/td\u003e\n\u003ctd style=\"border-color: rgb(222, 224, 227); padding: 8px; vertical-align: top;\" colspan=\"1\" rowspan=\"1\"\u003e\u003cdiv\u003eBackend consolidation, snapshots, and migration.\u003c/div\u003e\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr style=\"height: 39px;\"\u003e\n\u003ctd style=\"border-color: rgb(222, 224, 227); padding: 8px; vertical-align: middle;\" colspan=\"1\" rowspan=\"1\"\u003e\u003cdiv\u003e\u003cstrong\u003eEstimated Oct 27, 14:00\u003c/strong\u003e\u003c/div\u003e\u003c/td\u003e\n\u003ctd style=\"border-color: rgb(222, 224, 227); padding: 8px; vertical-align: top;\" colspan=\"1\" rowspan=\"1\"\u003e\u003cdiv\u003eUpgrade completes. Deposits/withdrawals of USDT under the TRC20 network resume under the unified multi-chain USDT.\u003c/div\u003e\u003c/td\u003e\n\u003c/tr\u003e\n\u003c/tbody\u003e\n\u003c/table\u003e\u003c/figure\u003e\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003e\n\u003cstrong\u003eImportant Notes\u003c/strong\u003e:\u003c/div\u003e\n\u003cul\u003e\u003cli data-list=\"bullet\" data-list-item-id=\"e05f0889a60f958e04d1f843643a27f83\"\u003e\u003cdiv\u003eIf you have open orders for the USDTTRC20/USD trading pair, please ensure you cancel them before October 25, 2025, at 16:00 (UTC+8). All unfilled orders will be automatically canceled and funds will be credited back to client accounts.\u003c/div\u003e\u003c/li\u003e\u003c/ul\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003eShould you have any questions, please contact our Customer Service: support@customer.hashkey.com\u003c/div\u003e\n\u003cdiv\u003eFor API-related inquiries, please contact: api@hashkey.com\u003c/div\u003e\n\u003cdiv\u003eThank you for your support!\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003e\u003cem\u003e\u003cstrong\u003eLegal disclaimer: \u003c/strong\u003eThis material has been prepared for general informational purposes only and should NOT be: (1) considered an individualized recommendation or advice; or (2) relied upon for any investment activities. All information is provided on an as-is basis and is subject to change without notice. We make no representation or warranty of any kind, express or implied, regarding the accuracy, validity, reliability, availability, or completeness of any such information. HashKey Exchange does NOT provide investment, legal, or tax advice in any manner or form. The ownership of any investment decision(s) exclusively vests with you after analyzing all possible risk factors and by exercising your own independent discretion. HashKey Exchange shall not be liable for any consequences thereof.\u003c/em\u003e\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv data-page-id=\"Lg5qd8w0UoSdK6xY35dli31Ng0f\" data-lark-html-role=\"root\" data-docx-has-block-data=\"false\"\u003e\n\u003cdiv\u003e\u003cem\u003e\u003cstrong\u003eRisk warning and disclosure:\u003c/strong\u003e Buying, selling, and holding cryptocurrencies are activities that are subject to high market risk. The volatile and unpredictable nature of the price of cryptocurrencies may result in a significant loss. HashKey Exchange is not responsible for any loss that you may incur from price fluctuations when you buy, sell, or hold cryptocurrencies. This notice sets out the specific risk disclosures applicable to the USDT multi-chain arrangement described below and should be read together with the Risk Disclosure Statement, the applicable terms and conditions, and any other product- or service-specific disclosures issued by HashKey Exchange from time to time.\u003c/em\u003e\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003e\u003cem\u003e\u003cstrong\u003e1. Issuer Risks\u003c/strong\u003e\u003c/em\u003e\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003e\u003cem\u003e\u003cstrong\u003eReserve \u0026amp; Peg Risk:\u003c/strong\u003e USDT is issued by Tether Limited, a single centralized entity. Its 1:1 USD peg is not algorithmically guaranteed and depends on Tether Limited’s reserve adequacy, redemption arrangements and market confidence. USDT may trade below or above its intended value, and clients may be exposed to loss arising from any actual or perceived deterioration in reserve sufficiency, redemption capacity or market confidence.\u003c/em\u003e\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003e\u003cem\u003e\u003cstrong\u003eAsset Freezing:\u003c/strong\u003e Tether Limited may freeze, blacklist, block or otherwise restrict USDT at any address on any supported blockchain network, including in response to legal, regulatory, compliance or law enforcement requirements. Such actions may affect a client’s ability to access, transfer, withdraw, convert or redeem USDT and cannot necessarily be avoided by switching from one blockchain network to another.\u003c/em\u003e\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003e\u003cem\u003e\u003cstrong\u003e2. Blockchain Infrastructure Risks\u003c/strong\u003e\u003c/em\u003e\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003e\u003cem\u003e\u003cstrong\u003eChain-Specific Technical Risks:\u003c/strong\u003e Each blockchain network on which USDT is supported has different technical protocols, security models, validator or consensus mechanisms, smart contract dependencies, maturity levels and congestion profiles. A technical failure, exploit, outage, cyber incident or operational disruption affecting one blockchain network may delay, impair, suspend or prevent deposits, withdrawals, transfers, settlement or other transactions involving USDT on that network, and may not affect other supported networks in the same manner.\u003c/em\u003e\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003e\u003cem\u003e\u003cstrong\u003eFinality \u0026amp; Confirmation Differences:\u003c/strong\u003e Confirmation times, settlement finality, transaction fees and the risk of forks or chain reorganisations may vary significantly across blockchain networks. As a result, transactions involving USDT may be delayed, reversed, fail to settle as expected, or require different processing times and confirmation thresholds depending on the relevant network.\u003c/em\u003e\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003e\u003cem\u003e\u003cstrong\u003eChain Deprecation:\u003c/strong\u003e Tether Limited may suspend, restrict, discontinue or cease support for USDT on certain blockchain networks. Where support for a blockchain network is withdrawn or reduced, clients holding USDT on that network may be required to transfer, convert or redeem their holdings within a prescribed period, and their ability to transfer, liquidate or otherwise deal with such USDT may be adversely affected.\u003c/em\u003e\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003e\u003cem\u003e\u003cstrong\u003e3. Client Operational Risks\u003c/strong\u003e\u003c/em\u003e\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003e\u003cem\u003e\u003cstrong\u003eIncorrect Network Selection — Permanent Loss:\u003c/strong\u003e Sending, depositing or withdrawing USDT through the wrong blockchain network, an unsupported network, or an incompatible protocol may result in delayed crediting, failed transfer, inability to recover the relevant assets, or permanent loss. You are solely responsible for verifying the correct blockchain network before initiating any transfer, deposit or withdrawal.\u003c/em\u003e\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003e\u003cem\u003e\u003cstrong\u003eAddress Format Confusion:\u003c/strong\u003e Certain blockchain networks, including EVM-compatible networks, may use similar or identical wallet address formats. The use of a technically valid wallet address does not mean that the selected blockchain network is correct or supported, and this increases the risk of selecting the wrong network while using an apparently valid address.\u003c/em\u003e\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003e\u003cem\u003e\u003cstrong\u003e4. Market \u0026amp; Liquidity Risks\u003c/strong\u003e\u003c/em\u003e\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003e\u003cem\u003e\u003cstrong\u003eLiquidity Fragmentation:\u003c/strong\u003e USDT liquidity, transferability and withdrawal availability may vary across blockchain networks. During periods of market stress, technical disruption, network congestion or reduced market participation, a particular network may experience withdrawal delays, reduced liquidity, wider spreads, pricing dislocation or USDT trading at a discount to USD on that network.\u003c/em\u003e\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003e\u003cem\u003e\u003cstrong\u003e5. Regulatory Risks\u003c/strong\u003e\u003c/em\u003e\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003e\u003cem\u003eRegulatory and compliance actions in any jurisdiction, including sanctions, AML/CFT, transaction monitoring, source-of-funds review, travel rule compliance, wallet screening, or other legal or regulatory requirements, may affect the availability, transferability, liquidity, processing, withdrawal, conversion or value of USDT across one or more blockchain networks. Such actions may result in delayed processing, rejection, restriction, suspension or termination of transactions or services involving USDT on a particular network.\u003c/em\u003e\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003e\n\u003cem\u003ePlease refer to our \u003c/em\u003e\u003ca href=\"https://hashkey-pro.zendesk.com/hc/en-gb/articles/21359624648217-VIRTUAL-ASSET-RISK-DISCLOSURE-\" data-lark-is-custom=\"true\"\u003e\u003cem\u003eRisk Disclosure Statement\u003c/em\u003e\u003c/a\u003e\u003cem\u003e for more information.\u003c/em\u003e\n\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003e\u003cem\u003e\u003cstrong\u003eHash Blockchain Limited\u003c/strong\u003e\u003c/em\u003e\u003c/div\u003e\n\u003cdiv\u003e\u003cem\u003eHash Blockchain Limited is responsible for the issue of this material in Hong Kong. It is licensed by the Securities and Futures Commission for Types 1 and 7 regulated activities under the Securities and Futures Ordinance, and has obtained a license to operate a virtual asset trading platform under the Anti-Money Laundering and Counter-Terrorist Financing Ordinance (AMLO). HashKey Exchange does not service users from Mainland China, United States and certain other jurisdictions in compliance with laws and regulations.\u003cspan class=\"wysiwyg-underline\"\u003e \u003c/span\u003eThis material has not been reviewed by the Securities and Futures Commission of Hong Kong or any other regulator.\u003c/em\u003e\u003c/div\u003e\n\u003c/div\u003e\n\u003cp\u003e\u003cspan data-lark-record-data='{\"isCut\":false,\"rootId\":\"Lg5qd8w0UoSdK6xY35dli31Ng0f\",\"parentId\":\"Lg5qd8w0UoSdK6xY35dli31Ng0f\",\"blockIds\":[44,45,46,47,48,49,50,51,52,53,54,55,56,57,58,59,60,61,62,63,64,65],\"recordIds\":[\"doxlg3HEaLW6bBswO3V8BQlZupc\",\"doxlgUt5Kr1qcFfJoZLMaSiQMAh\",\"doxlg9nZIB87ON3cjkYZjPJSSlb\",\"doxlg69IEye5v2Yw9AueNSvuZDg\",\"doxlgpWlpQRWrC1awx4D2bXoINf\",\"doxlgO8pW8uiC1U87Tq27FLL89d\",\"doxlgJ59gcE6KUzg3fjwq5UG85d\",\"doxlgWSz36ax6kSVXQgKQyAoFIh\",\"doxlgrHK1LxUAICRF3otiAoUe0d\",\"doxlgnUo3ZxEliqDhNAjEz6nqpd\",\"doxlgoFJycdKkVCStD3ii2gMwqJ\",\"doxlgRtYNe7ZE4UGYSa0wORx9tb\",\"doxlgbdRLVSyQzxhIRt1ctwIeJh\",\"doxlgSzecGkJB3Ml0BdSXuUwANk\",\"doxlg9Yv2PCvAvW9Bfsqznlm4cg\",\"doxlgoQCV9rITcLVxsfoi6Gmkeb\",\"doxlg570JZcRLYnSCL7dHAjo4dc\",\"MNtIderbKooBISx4ypXllKnYgPg\",\"B1cudnb3loNMarxZXqOleEx7gBd\",\"doxlgRTWiAyUylAebZwc7IJ128e\",\"doxlgjsbEXtXQVjtL43r2eJtSuc\",\"doxlg9SbkgFtUQQ3KskorVJBMvc\"],\"recordMap\":{\"doxlg3HEaLW6bBswO3V8BQlZupc\":{\"id\":\"doxlg3HEaLW6bBswO3V8BQlZupc\",\"snapshot\":{\"type\":\"text\",\"parent_id\":\"Lg5qd8w0UoSdK6xY35dli31Ng0f\",\"comments\":null,\"revisions\":null,\"locked\":false,\"hidden\":false,\"author\":\"7252532255149539360\",\"children\":[],\"text\":{\"initialAttributedTexts\":{\"text\":{\"0\":\"Risk warning and disclosure: Buying, selling, and holding cryptocurrencies are activities that are subject to high market risk. The volatile and unpredictable nature of the price of cryptocurrencies may result in a significant loss. HashKey Exchange is not responsible for any loss that you may incur from price fluctuations when you buy, sell, or hold cryptocurrencies. This notice sets out the specific risk disclosures applicable to the USDT multi-chain arrangement described below and should be read together with the Risk Disclosure Statement, the applicable terms and conditions, and any other product- or service-specific disclosures issued by HashKey Exchange from time to time.\"},\"attribs\":{\"0\":\"*2*0*1+s*2*1+ia\"}},\"apool\":{\"numToAttrib\":{\"0\":[\"bold\",\"true\"],\"1\":[\"italic\",\"true\"],\"2\":[\"author\",\"7252532255149539360\"]},\"nextNum\":3}},\"align\":\"left\",\"text_indent\":0}},\"doxlgUt5Kr1qcFfJoZLMaSiQMAh\":{\"id\":\"doxlgUt5Kr1qcFfJoZLMaSiQMAh\",\"snapshot\":{\"type\":\"text\",\"parent_id\":\"Lg5qd8w0UoSdK6xY35dli31Ng0f\",\"comments\":null,\"revisions\":null,\"locked\":false,\"hidden\":false,\"author\":\"7252532255149539360\",\"children\":[],\"text\":{\"apool\":{\"nextNum\":0,\"numToAttrib\":{}},\"initialAttributedTexts\":{\"attribs\":{\"0\":\"\"},\"text\":{\"0\":\"\"}}},\"align\":\"\",\"text_indent\":0}},\"doxlg9nZIB87ON3cjkYZjPJSSlb\":{\"id\":\"doxlg9nZIB87ON3cjkYZjPJSSlb\",\"snapshot\":{\"type\":\"text\",\"parent_id\":\"Lg5qd8w0UoSdK6xY35dli31Ng0f\",\"comments\":null,\"revisions\":null,\"locked\":false,\"hidden\":false,\"author\":\"7252532255149539360\",\"children\":[],\"text\":{\"apool\":{\"nextNum\":3,\"numToAttrib\":{\"0\":[\"bold\",\"true\"],\"1\":[\"italic\",\"true\"],\"2\":[\"author\",\"7252532255149539360\"]}},\"initialAttributedTexts\":{\"attribs\":{\"0\":\"*0*1*2+f\"},\"text\":{\"0\":\"1. Issuer Risks\"}}},\"align\":\"left\",\"text_indent\":0}},\"doxlg69IEye5v2Yw9AueNSvuZDg\":{\"id\":\"doxlg69IEye5v2Yw9AueNSvuZDg\",\"snapshot\":{\"type\":\"text\",\"parent_id\":\"Lg5qd8w0UoSdK6xY35dli31Ng0f\",\"comments\":null,\"revisions\":null,\"locked\":false,\"hidden\":false,\"author\":\"7252532255149539360\",\"children\":[],\"text\":{\"apool\":{\"nextNum\":3,\"numToAttrib\":{\"0\":[\"author\",\"7252532255149539360\"],\"1\":[\"bold\",\"true\"],\"2\":[\"italic\",\"true\"]}},\"initialAttributedTexts\":{\"attribs\":{\"0\":\"*0|1+1*0*1*2+j*0*2+bg\"},\"text\":{\"0\":\"\\nReserve \u0026amp; Peg Risk: USDT is issued by Tether Limited, a single centralized entity. Its 1:1 USD peg is not algorithmically guaranteed and depends on Tether Limited’s reserve adequacy, redemption arrangements and market confidence. USDT may trade below or above its intended value, and clients may be exposed to loss arising from any actual or perceived deterioration in reserve sufficiency, redemption capacity or market confidence.\"}}},\"align\":\"\",\"text_indent\":1}},\"doxlgpWlpQRWrC1awx4D2bXoINf\":{\"id\":\"doxlgpWlpQRWrC1awx4D2bXoINf\",\"snapshot\":{\"type\":\"text\",\"parent_id\":\"Lg5qd8w0UoSdK6xY35dli31Ng0f\",\"comments\":null,\"revisions\":null,\"locked\":false,\"hidden\":false,\"author\":\"7252532255149539360\",\"children\":[],\"text\":{\"apool\":{\"nextNum\":3,\"numToAttrib\":{\"0\":[\"author\",\"7252532255149539360\"],\"1\":[\"bold\",\"true\"],\"2\":[\"italic\",\"true\"]}},\"initialAttributedTexts\":{\"attribs\":{\"0\":\"*0|1+1*0*1*2+f*0*2+az\"},\"text\":{\"0\":\"\\nAsset Freezing: Tether Limited may freeze, blacklist, block or otherwise restrict USDT at any address on any supported blockchain network, including in response to legal, regulatory, compliance or law enforcement requirements. Such actions may affect a client’s ability to access, transfer, withdraw, convert or redeem USDT and cannot necessarily be avoided by switching from one blockchain network to another.\"}}},\"align\":\"\",\"text_indent\":1}},\"doxlgO8pW8uiC1U87Tq27FLL89d\":{\"id\":\"doxlgO8pW8uiC1U87Tq27FLL89d\",\"snapshot\":{\"type\":\"text\",\"parent_id\":\"Lg5qd8w0UoSdK6xY35dli31Ng0f\",\"comments\":null,\"revisions\":null,\"locked\":false,\"hidden\":false,\"author\":\"7252532255149539360\",\"children\":[],\"text\":{\"apool\":{\"nextNum\":3,\"numToAttrib\":{\"0\":[\"italic\",\"true\"],\"1\":[\"author\",\"7252532255149539360\"],\"2\":[\"bold\",\"true\"]}},\"initialAttributedTexts\":{\"attribs\":{\"0\":\"*0*1+1*1|1+1*0*1*2+y\"},\"text\":{\"0\":\" \\n2. Blockchain Infrastructure Risks\"}}},\"align\":\"left\",\"text_indent\":0}},\"doxlgJ59gcE6KUzg3fjwq5UG85d\":{\"id\":\"doxlgJ59gcE6KUzg3fjwq5UG85d\",\"snapshot\":{\"type\":\"text\",\"parent_id\":\"Lg5qd8w0UoSdK6xY35dli31Ng0f\",\"comments\":null,\"revisions\":null,\"locked\":false,\"hidden\":false,\"author\":\"7252532255149539360\",\"children\":[],\"text\":{\"apool\":{\"nextNum\":3,\"numToAttrib\":{\"0\":[\"author\",\"7252532255149539360\"],\"1\":[\"bold\",\"true\"],\"2\":[\"italic\",\"true\"]}},\"initialAttributedTexts\":{\"attribs\":{\"0\":\"*0|1+1*0*1*2+v*0*2+eh\"},\"text\":{\"0\":\"\\nChain-Specific Technical Risks: Each blockchain network on which USDT is supported has different technical protocols, security models, validator or consensus mechanisms, smart contract dependencies, maturity levels and congestion profiles. A technical failure, exploit, outage, cyber incident or operational disruption affecting one blockchain network may delay, impair, suspend or prevent deposits, withdrawals, transfers, settlement or other transactions involving USDT on that network, and may not affect other supported networks in the same manner.\"}}},\"align\":\"\",\"text_indent\":1}},\"doxlgWSz36ax6kSVXQgKQyAoFIh\":{\"id\":\"doxlgWSz36ax6kSVXQgKQyAoFIh\",\"snapshot\":{\"type\":\"text\",\"parent_id\":\"Lg5qd8w0UoSdK6xY35dli31Ng0f\",\"comments\":null,\"revisions\":null,\"locked\":false,\"hidden\":false,\"author\":\"7252532255149539360\",\"children\":[],\"text\":{\"apool\":{\"nextNum\":3,\"numToAttrib\":{\"0\":[\"author\",\"7252532255149539360\"],\"1\":[\"bold\",\"true\"],\"2\":[\"italic\",\"true\"]}},\"initialAttributedTexts\":{\"attribs\":{\"0\":\"*0|1+1*0*1*2+10*0*2+9s\"},\"text\":{\"0\":\"\\nFinality \u0026amp; Confirmation Differences: Confirmation times, settlement finality, transaction fees and the risk of forks or chain reorganisations may vary significantly across blockchain networks. As a result, transactions involving USDT may be delayed, reversed, fail to settle as expected, or require different processing times and confirmation thresholds depending on the relevant network.\"}}},\"align\":\"\",\"text_indent\":1}},\"doxlgrHK1LxUAICRF3otiAoUe0d\":{\"id\":\"doxlgrHK1LxUAICRF3otiAoUe0d\",\"snapshot\":{\"type\":\"text\",\"parent_id\":\"Lg5qd8w0UoSdK6xY35dli31Ng0f\",\"comments\":null,\"revisions\":null,\"locked\":false,\"hidden\":false,\"author\":\"7252532255149539360\",\"children\":[],\"text\":{\"apool\":{\"nextNum\":3,\"numToAttrib\":{\"0\":[\"author\",\"7252532255149539360\"],\"1\":[\"bold\",\"true\"],\"2\":[\"italic\",\"true\"]}},\"initialAttributedTexts\":{\"attribs\":{\"0\":\"*0|1+1*0*1*2+i*0*2+b4\"},\"text\":{\"0\":\"\\nChain Deprecation: Tether Limited may suspend, restrict, discontinue or cease support for USDT on certain blockchain networks. Where support for a blockchain network is withdrawn or reduced, clients holding USDT on that network may be required to transfer, convert or redeem their holdings within a prescribed period, and their ability to transfer, liquidate or otherwise deal with such USDT may be adversely affected.\"}}},\"align\":\"\",\"text_indent\":1}},\"doxlgnUo3ZxEliqDhNAjEz6nqpd\":{\"id\":\"doxlgnUo3ZxEliqDhNAjEz6nqpd\",\"snapshot\":{\"type\":\"text\",\"parent_id\":\"Lg5qd8w0UoSdK6xY35dli31Ng0f\",\"comments\":null,\"revisions\":null,\"locked\":false,\"hidden\":false,\"author\":\"7252532255149539360\",\"children\":[],\"text\":{\"apool\":{\"nextNum\":3,\"numToAttrib\":{\"0\":[\"italic\",\"true\"],\"1\":[\"author\",\"7252532255149539360\"],\"2\":[\"bold\",\"true\"]}},\"initialAttributedTexts\":{\"attribs\":{\"0\":\"*0*1+1*1|1+1*0*1*2+r\"},\"text\":{\"0\":\" \\n3. Client Operational Risks\"}}},\"align\":\"left\",\"text_indent\":0}},\"doxlgoFJycdKkVCStD3ii2gMwqJ\":{\"id\":\"doxlgoFJycdKkVCStD3ii2gMwqJ\",\"snapshot\":{\"type\":\"text\",\"parent_id\":\"Lg5qd8w0UoSdK6xY35dli31Ng0f\",\"comments\":null,\"revisions\":null,\"locked\":false,\"hidden\":false,\"author\":\"7252532255149539360\",\"children\":[],\"text\":{\"apool\":{\"nextNum\":3,\"numToAttrib\":{\"0\":[\"author\",\"7252532255149539360\"],\"1\":[\"bold\",\"true\"],\"2\":[\"italic\",\"true\"]}},\"initialAttributedTexts\":{\"attribs\":{\"0\":\"*0|1+1*0*1*2+19*0*2+a8*0|1+1\"},\"text\":{\"0\":\"\\nIncorrect Network Selection — Permanent Loss: Sending, depositing or withdrawing USDT through the wrong blockchain network, an unsupported network, or an incompatible protocol may result in delayed crediting, failed transfer, inability to recover the relevant assets, or permanent loss. You are solely responsible for verifying the correct blockchain network before initiating any transfer, deposit or withdrawal.\\n\"}}},\"align\":\"\",\"text_indent\":1}},\"doxlgRtYNe7ZE4UGYSa0wORx9tb\":{\"id\":\"doxlgRtYNe7ZE4UGYSa0wORx9tb\",\"snapshot\":{\"type\":\"text\",\"parent_id\":\"Lg5qd8w0UoSdK6xY35dli31Ng0f\",\"comments\":null,\"revisions\":null,\"locked\":false,\"hidden\":false,\"author\":\"7252532255149539360\",\"children\":[],\"text\":{\"apool\":{\"nextNum\":3,\"numToAttrib\":{\"0\":[\"bold\",\"true\"],\"1\":[\"italic\",\"true\"],\"2\":[\"author\",\"7252532255149539360\"]}},\"initialAttributedTexts\":{\"attribs\":{\"0\":\"*0*1*2+p*1*2+9f\"},\"text\":{\"0\":\"Address Format Confusion: Certain blockchain networks, including EVM-compatible networks, may use similar or identical wallet address formats. The use of a technically valid wallet address does not mean that the selected blockchain network is correct or supported, and this increases the risk of selecting the wrong network while using an apparently valid address.\"}}},\"align\":\"left\",\"text_indent\":1}},\"doxlgbdRLVSyQzxhIRt1ctwIeJh\":{\"id\":\"doxlgbdRLVSyQzxhIRt1ctwIeJh\",\"snapshot\":{\"type\":\"text\",\"parent_id\":\"Lg5qd8w0UoSdK6xY35dli31Ng0f\",\"comments\":null,\"revisions\":null,\"locked\":false,\"hidden\":false,\"author\":\"7252532255149539360\",\"children\":[],\"text\":{\"apool\":{\"nextNum\":0,\"numToAttrib\":{}},\"initialAttributedTexts\":{\"attribs\":{\"0\":\"\"},\"text\":{\"0\":\"\"}}},\"align\":\"\",\"text_indent\":0}},\"doxlgSzecGkJB3Ml0BdSXuUwANk\":{\"id\":\"doxlgSzecGkJB3Ml0BdSXuUwANk\",\"snapshot\":{\"type\":\"text\",\"parent_id\":\"Lg5qd8w0UoSdK6xY35dli31Ng0f\",\"comments\":null,\"revisions\":null,\"locked\":false,\"hidden\":false,\"author\":\"7252532255149539360\",\"children\":[],\"text\":{\"apool\":{\"nextNum\":3,\"numToAttrib\":{\"0\":[\"bold\",\"true\"],\"1\":[\"italic\",\"true\"],\"2\":[\"author\",\"7252532255149539360\"]}},\"initialAttributedTexts\":{\"attribs\":{\"0\":\"*0*1*2+r\"},\"text\":{\"0\":\"4. Market \u0026amp; Liquidity Risks\"}}},\"align\":\"left\",\"text_indent\":0}},\"doxlg9Yv2PCvAvW9Bfsqznlm4cg\":{\"id\":\"doxlg9Yv2PCvAvW9Bfsqznlm4cg\",\"snapshot\":{\"type\":\"text\",\"parent_id\":\"Lg5qd8w0UoSdK6xY35dli31Ng0f\",\"comments\":null,\"revisions\":null,\"locked\":false,\"hidden\":false,\"author\":\"7252532255149539360\",\"children\":[],\"text\":{\"apool\":{\"nextNum\":3,\"numToAttrib\":{\"0\":[\"author\",\"7252532255149539360\"],\"1\":[\"bold\",\"true\"],\"2\":[\"italic\",\"true\"]}},\"initialAttributedTexts\":{\"attribs\":{\"0\":\"*0|1+1*0*1*2+o*0*2+a7\"},\"text\":{\"0\":\"\\nLiquidity Fragmentation: USDT liquidity, transferability and withdrawal availability may vary across blockchain networks. 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data-lark-record-format=\"docx/record\"\u003e\u003c/span\u003e\u003c/p\u003e","snippet":"licensed by the \u003cem\u003eSecurities\u003c/em\u003e and Futures Commission for Types 1 and 7 regulated activities under the \u003cem\u003eSecurities\u003c/em\u003e and Futures Ordinance","result_type":"article"},{"id":20680021565209,"url":"https://hashkey-pro.zendesk.com/api/v2/help_center/en-gb/articles/20680021565209.json","html_url":"https://support.hashkey.com/hc/en-gb/articles/20680021565209-What-is-2FA-and-why-do-I-need-to-enable-2FA","author_id":360172183734,"comments_disabled":false,"draft":false,"promoted":false,"position":0,"vote_sum":-1,"vote_count":5,"upvote_count":2,"downvote_count":3,"section_id":900000206466,"created_at":"2023-07-15T02:20:29Z","updated_at":"2026-08-02T15:28:25Z","name":"What is 2FA and why do I need to enable 2FA?","title":"What is 2FA and why do I need to enable 2FA?","source_locale":"zh-cn","locale":"en-gb","outdated":false,"outdated_locales":[],"edited_at":"2024-11-27T07:30:14Z","user_segment_id":null,"permission_group_id":605514,"content_tag_ids":[],"label_names":[],"body":"\u003cdiv data-zone-id=\"0\" data-line-index=\"0\" data-line=\"true\"\u003e2FA, also known as Two-factor authentication, is a commonly used measure to increase account security. HashKey Exchange supports three types of 2FA authentication: [Identity Verification], [Email Verification] and [Mobile Verification].\u003c/div\u003e","snippet":"authentication, is a commonly used measure to increase account \u003cem\u003esecurity\u003c/em\u003e. HashKey Exchange supports three types of 2FA authentication:","result_type":"article"},{"id":20680065523353,"url":"https://hashkey-pro.zendesk.com/api/v2/help_center/en-gb/articles/20680065523353.json","html_url":"https://support.hashkey.com/hc/en-gb/articles/20680065523353-How-to-login-to-account-if-access-2FA-verifications-is-lost","author_id":360172183734,"comments_disabled":false,"draft":false,"promoted":false,"position":0,"vote_sum":-32,"vote_count":46,"upvote_count":7,"downvote_count":39,"section_id":900000206466,"created_at":"2023-07-15T02:23:46Z","updated_at":"2026-07-30T04:37:32Z","name":"How to login to account if access 2FA verifications is lost?","title":"How to login to account if access 2FA verifications is lost?","source_locale":"zh-cn","locale":"en-gb","outdated":false,"outdated_locales":[],"edited_at":"2024-11-27T03:29:19Z","user_segment_id":null,"permission_group_id":605514,"content_tag_ids":[],"label_names":[],"body":"\u003cdiv data-zone-id=\"0\" data-line-index=\"0\" data-line=\"true\"\u003eIf you have a Identity Verification key, you can reinstall the Identity Verification app and enter the key to set it up. The key will only be visible to you if you have activated Identity Verification in your account. We strongly recommend that you backup this Identity Verification key for future use in case you need to recover your Identity Verification settings.\u003c/div\u003e","snippet":"If you have a Identity Verification key, you can reinstall the Identity Verification app and enter the key to set it up.","result_type":"article"},{"id":34286118049945,"url":"https://hashkey-pro.zendesk.com/api/v2/help_center/en-gb/articles/34286118049945.json","html_url":"https://support.hashkey.com/hc/en-gb/articles/34286118049945-HashKey-Exchange-News-Release-and-Advertisement-Standard-Terms-and-Disclaimers","author_id":360172183734,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":14,"vote_count":20,"upvote_count":17,"downvote_count":3,"section_id":900000220586,"created_at":"2024-06-27T05:24:25Z","updated_at":"2026-09-12T08:59:58Z","name":"HashKey Exchange News Release and Advertisement Standard Terms and Disclaimers","title":"HashKey Exchange News Release and Advertisement Standard Terms and Disclaimers","source_locale":"en-gb","locale":"en-gb","outdated":false,"outdated_locales":[],"edited_at":"2026-02-26T10:11:55Z","user_segment_id":null,"permission_group_id":605514,"content_tag_ids":[],"label_names":[],"body":"\u003cdiv data-page-id=\"OKzKd1QmNo9Dyyx8ib8lvNzBgxg\" data-docx-has-block-data=\"false\"\u003e\u003cdiv class=\"ace-line old-record-id-UWJ0dQ5SHoCV7xxKmKzlud6tg1g\"\u003e\u003cdiv data-page-id=\"OKzKd1QmNo9Dyyx8ib8lvNzBgxg\" data-docx-has-block-data=\"false\"\u003e\u003cdiv class=\"ace-line old-record-id-UB07dsWGfoKUxaxA78slF9RqgJh\"\u003e\n\u003cp class=\"wysiwyg-text-align-justify\"\u003eUnless otherwise specified, the following should be read in conjunction with all news and advertisements released by HashKey Exchange.\u003c/p\u003e\n\u003cp class=\"wysiwyg-text-align-justify\"\u003e \u003c/p\u003e\n\u003cp class=\"wysiwyg-text-align-justify\"\u003eThis material is for general information purposes only. It does not constitute, nor should be interpreted as, any form of solicitation, offer or recommendation of any product or service. It does not constitute investment, tax or legal advice. In no event should any news release or advertisement be considered as recommendation of a particular type of digital asset.\u003c/p\u003e\n\u003cp class=\"wysiwyg-text-align-justify\"\u003e \u003c/p\u003e\n\u003cp class=\"wysiwyg-text-align-justify\"\u003eThis material may include market data prepared by HashKey Exchange or data from third party sources. While HashKey Exchange makes reasonable efforts to ensure the reliability of such third-party information, such information may have not been verified. \u003cspan data-eleid=\"5\"\u003eThe views and opinions expressed may be personal and do not necessarily represent the official policies or positions of HashKey Exchange. \u003c/span\u003eGraphics are for reference only. We make no representation or warranty, express or implied, to the timeliness, accuracy or completeness of the information in this material. Information may become outdated, including as a result of new plans, regulations or changes in the market. In making investment decisions, investors should not solely rely on the information contained in this material. The risk of loss in trading digital assets can be substantial and is not suitable for all investors.\u003c/p\u003e\n\u003cp class=\"wysiwyg-text-align-justify\"\u003e \u003c/p\u003e\n\u003cp class=\"wysiwyg-text-align-justify\"\u003eAny forward-looking statements in this material is subject to several conditions, uncertainties and assumptions. We undertake no obligation to update or revise any forward-looking statements.\u003c/p\u003e\n\u003cp class=\"wysiwyg-text-align-justify\"\u003e \u003c/p\u003e\n\u003cdiv style=\"white-space: pre-wrap;\" data-zone-id=\"0\" data-line-index=\"0\" data-line=\"true\"\u003eAll trademarks, logos, and brand names used in this material are the property of their respective owners. Unless the context otherwise requires, they are used for illustrative purposes only and do not imply any endorsement, authorization, partnership, sponsorship, or affiliation with us.\u003c/div\u003e\n\u003cp class=\"wysiwyg-text-align-justify\"\u003e \u003c/p\u003e\n\u003cdiv data-zone-id=\"0\" data-line-index=\"0\" data-line=\"true\"\u003eIn the event of any inconsistency between the English and Chinese versions of materials drafted and published by HashKey Exchange, the English version shall prevail.\u003c/div\u003e\n\u003cdiv data-zone-id=\"0\" data-line-index=\"1\" data-line=\"true\"\u003e \u003c/div\u003e\n\u003cdiv data-zone-id=\"0\" data-line-index=\"2\" data-line=\"true\"\u003eFor news summaries or extracts sourced from third-party media that are translated by HashKey Exchange, the original language version of such third-party content shall prevail in case of any discrepancy arising from translation.\u003c/div\u003e\n\u003cp class=\"wysiwyg-text-align-justify\"\u003e \u003c/p\u003e\n\u003cp class=\"wysiwyg-text-align-justify\"\u003e\u003cstrong\u003eWhere participation in campaigns or events of HashKey Exchange is involved\u003c/strong\u003e\u003c/p\u003e\n\u003cp class=\"wysiwyg-text-align-justify\"\u003e \u003c/p\u003e\n\u003cp class=\"wysiwyg-text-align-justify\"\u003eParticipation in any campaign or event of HashKey Exchange does not guarantee eligibility, acceptance, or receipt of any rewards, benefits, or incentives. No rewards, benefits or incentives may be exchange for cash or other products. HashKey Exchange may impose certain criteria, requirements, or limitations for participation, and it reserves the right to deny or disqualify individuals or entities from participating in the campaign or event at any time. HashKey Exchange reserves the right to make changes, modify, or cancel the campaign or event or the eligibility of any participant at any time at its sole discretion, including due to internal control, system issues or other circumstances, without any prior notice or liability.\u003c/p\u003e\n\u003cp class=\"wysiwyg-text-align-justify\"\u003e \u003c/p\u003e\n\u003cp class=\"wysiwyg-text-align-justify\"\u003eParticipation in any campaign or event of HashKey Exchange may involve the acquisition of digital assets. Please be aware that digital assets, including cryptocurrencies, are highly volatile and subject to market risks. The value of digital assets can fluctuate significantly, and there is no guarantee of profit or preservation of capital. You should carefully consider your own risk tolerance and financial situation before participating in the campaign or event.\u003c/p\u003e\n\u003cp class=\"wysiwyg-text-align-justify\"\u003e \u003c/p\u003e\n\u003cp class=\"wysiwyg-text-align-justify\"\u003eParticipants are responsible for complying with all applicable laws, regulations, and guidelines related to the acquisition, possession, use, or trading of digital assets. It is your responsibility to ensure that your participation in any campaign or event of HashKey Exchange is lawful in your jurisdiction and that you meet any required legal and regulatory obligations. Besides these standard terms and disclaimers, campaign or event is subject to specific terms and conditions applicable to it. A person who is not a party to these terms and conditions may not enforce any of their terms under the Contracts (Rights of Third Parties) Ordinance (Cap 623 of the Laws of Hong Kong).\u003c/p\u003e\n\u003cp class=\"wysiwyg-text-align-justify\"\u003e \u003c/p\u003e\n\u003cp class=\"wysiwyg-text-align-justify\"\u003eTo the fullest extent permitted by law, HashKey Exchange, its affiliates, partners, and employees shall not be held liable for any direct, indirect, incidental, consequential, or special damages arising from participant’s participation in any campaign or event of HashKey Exchange, including but not limited to any loss of funds, profits, business, potential profits, data, or reputation.  \u003c/p\u003e\n\u003cp class=\"wysiwyg-text-align-justify\"\u003e \u003c/p\u003e\n\u003cp class=\"wysiwyg-text-align-justify\"\u003eHashKey Exchange reserves the ultimate discretion regarding the rules and rewards of any campaign or event of HashKey Exchange. HashKey Exchange’s decision is final.\u003c/p\u003e\n\u003cp class=\"wysiwyg-text-align-justify\"\u003e \u003c/p\u003e\n\u003cp class=\"wysiwyg-text-align-justify\"\u003eFor enquiries, please contact HashKey Exchange media team at \u003ca href=\"mailto:jade.shi@hashkey.com\"\u003ejade.shi@hashkey.com\u003c/a\u003e or HashKey Exchange customer service at \u003ca href=\"mailto:support@customer.hashkey.com\"\u003esupport@customer.hashkey.com\u003c/a\u003e .\u003c/p\u003e\n\u003cp class=\"wysiwyg-text-align-justify\"\u003e \u003c/p\u003e\n\u003cp class=\"wysiwyg-text-align-justify\"\u003e\u003cstrong\u003eHash Blockchain Limited\u003c/strong\u003e\u003c/p\u003e\n\u003cp class=\"wysiwyg-text-align-justify\"\u003e \u003c/p\u003e\n\u003cp class=\"wysiwyg-text-align-justify\"\u003eHash Blockchain Limited is responsible for the issue of this material in Hong Kong. It is licensed by the Securities and Futures Commission for Types 1 and 7 regulated activities under the Securities and Futures Ordinance, and has obtained a license to operate a virtual asset trading platform under the Anti-Money Laundering and Counter-Terrorist Financing Ordinance (AMLO). \u003cspan class=\"wysiwyg-underline\"\u003eHashKey Exchange does not service users from Mainland China, United States and certain other jurisdictions in compliance with laws and regulations.\u003c/span\u003e This material has not been reviewed by the Securities and Futures Commission of Hong Kong or any other regulator.\u003c/p\u003e\n\u003cp class=\"wysiwyg-text-align-justify\"\u003e \u003c/p\u003e\n\u003cdiv data-page-id=\"Tkt0dQCOvo5WHsxBm1BlkMIGgUe\" data-lark-html-role=\"root\" data-docx-has-block-data=\"false\"\u003e\u003cdiv class=\"ace-line old-record-id-I7OmdoZdzomI4Txyn1QlSS71gef\"\u003e\u003cdiv data-page-id=\"Tkt0dQCOvo5WHsxBm1BlkMIGgUe\" data-lark-html-role=\"root\" data-docx-has-block-data=\"false\"\u003e\u003cdiv class=\"ace-line old-record-id-CARSdQhTcojYuLxulQMlH7S6gYf\"\u003e\n\u003cdiv data-page-id=\"DjYzdTQFUocPz6xa5xblt8f8gqh\" data-lark-html-role=\"root\" data-docx-has-block-data=\"false\"\u003e\u003cdiv\u003e\n\u003cstrong\u003eRisk Warning About HSK: \u003c/strong\u003ePlease be aware that HSK is now listed on HashKey Exchange and available for trading for professional investors (PI) only. While HSK is also available for trading on several other exchanges, it remains subject to various trading restrictions in accordance with applicable laws and regulations in different jurisdictions. There is also no guarantee of the continued listing status of HSK on any exchange. The trading of HSK may be suspended and HSK may be delisted due to reasons beyond HashKey Exchange and its affiliates’ control. The value of HSK remains subject to substantial risk and may diminish or fluctuate significantly in response to various market conditions and other factors beyond HashKey Exchange and its affiliates’ control. HashKey Exchange and its affiliates make no warranties, express or implied, in relation to HSK or any rewards and disclaim any liability relating thereto.\u003c/div\u003e\u003c/div\u003e\n\u003cp\u003e\u003cspan data-lark-record-data='{\"rootId\":\"DjYzdTQFUocPz6xa5xblt8f8gqh\",\"text\":{\"initialAttributedTexts\":{\"text\":{\"0\":\"Risk Warning About HSK: Please be aware that HSK is now listed on HashKey Exchange and available for trading for professional investors (PI) only. While HSK is also available for trading on several other exchanges, it remains subject to various trading restrictions in accordance with applicable laws and regulations in different jurisdictions. There is also no guarantee of the continued listing status of HSK on any exchange. The trading of HSK may be suspended and HSK may be delisted due to reasons beyond HashKey Exchange and its affiliates’ control. The value of HSK remains subject to substantial risk and may diminish or fluctuate significantly in response to various market conditions and other factors beyond HashKey Exchange and its affiliates’ control. HashKey Exchange and its affiliates make no warranties, express or implied, in relation to HSK or any rewards and disclaim any liability relating thereto.\"},\"attribs\":{\"0\":\"*0*1+o*0+ov\"}},\"apool\":{\"numToAttrib\":{\"0\":[\"author\",\"7381294234898268192\"],\"1\":[\"bold\",\"true\"]},\"nextNum\":2}},\"type\":\"text\",\"referenceRecordMap\":{},\"extra\":{\"channel\":\"saas\",\"isEqualBlockSelection\":false,\"pasteRandomId\":\"48f6ca89-d52e-4c4d-b3ac-bf97b4bf888f\",\"mention_page_title\":{},\"external_mention_url\":{}},\"isKeepQuoteContainer\":false,\"isFromCode\":false,\"selection\":[{\"id\":149,\"type\":\"text\",\"selection\":{\"start\":0,\"end\":919},\"recordId\":\"Bm8vd9iS9oFyfHxxF2sl4zzzgKc\"}],\"payloadMap\":{},\"isCut\":false}' data-lark-record-format=\"docx/text\"\u003e\u003c/span\u003e\u003c/p\u003e\n\u003cdiv style=\"white-space: pre-wrap;\" data-zone-id=\"0\" data-line-index=\"1\" data-line=\"true\"\u003e \u003c/div\u003e\n\u003cdiv data-page-id=\"DjYzdTQFUocPz6xa5xblt8f8gqh\" data-lark-html-role=\"root\" data-docx-has-block-data=\"false\"\u003e\u003cdiv\u003e\n\u003cstrong\u003eRegulatory Disclaimer: \u003c/strong\u003eThe HSK token is designed as a utility token for functional use within the ecosystem described in its whitepaper. It is not intended to constitute securities or any other regulated products under the Securities and Futures Ordinance (Cap. 571, Laws of Hong Kong), nor has it been reviewed, approved, or authorized by the Securities and Futures Commission of Hong Kong.\u003c/div\u003e\u003c/div\u003e\n\u003cp\u003e\u003cspan data-lark-record-data='{\"rootId\":\"DjYzdTQFUocPz6xa5xblt8f8gqh\",\"text\":{\"initialAttributedTexts\":{\"text\":{\"0\":\"Regulatory Disclaimer: The HSK token is designed as a utility token for functional use within the ecosystem described in its whitepaper. It is not intended to constitute securities or any other regulated products under the Securities and Futures Ordinance (Cap. 571, Laws of Hong Kong), nor has it been reviewed, approved, or authorized by the Securities and Futures Commission of Hong Kong.\"},\"attribs\":{\"0\":\"*0*1+n*0+a8\"}},\"apool\":{\"numToAttrib\":{\"0\":[\"author\",\"7381294234898268192\"],\"1\":[\"bold\",\"true\"]},\"nextNum\":2}},\"type\":\"text\",\"referenceRecordMap\":{},\"extra\":{\"channel\":\"saas\",\"isEqualBlockSelection\":false,\"pasteRandomId\":\"b3692eef-0910-457a-ac64-9d4023316d98\",\"mention_page_title\":{},\"external_mention_url\":{}},\"isKeepQuoteContainer\":false,\"isFromCode\":false,\"selection\":[{\"id\":149,\"type\":\"text\",\"selection\":{\"start\":920,\"end\":1311},\"recordId\":\"Bm8vd9iS9oFyfHxxF2sl4zzzgKc\"}],\"payloadMap\":{},\"isCut\":false}' data-lark-record-format=\"docx/text\"\u003e\u003c/span\u003e\u003c/p\u003e\n\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\n\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e","snippet":"licensed by the \u003cem\u003eSecurities\u003c/em\u003e and Futures Commission for Types 1 and 7 regulated activities under the \u003cem\u003eSecurities\u003c/em\u003e and Futures Ordinance","result_type":"article"},{"id":33154942435737,"url":"https://hashkey-pro.zendesk.com/api/v2/help_center/en-gb/articles/33154942435737.json","html_url":"https://support.hashkey.com/hc/en-gb/articles/33154942435737--Safe-Harbour-Limited-time-Offer-Register-and-complete-the-specified-tasks-to-receive-an-exclusive-reward-package-from-HashKey-Exchange","author_id":360172183734,"comments_disabled":false,"draft":false,"promoted":false,"position":65,"vote_sum":3,"vote_count":3,"upvote_count":3,"downvote_count":0,"section_id":29204288795289,"created_at":"2024-05-31T01:50:11Z","updated_at":"2026-09-28T07:25:06Z","name":"【Safe Harbour】Limited time Offer: Register and complete the specified tasks to receive an exclusive reward package from HashKey Exchange","title":"【Safe Harbour】Limited time Offer: Register and complete the specified tasks to receive an exclusive reward package from HashKey Exchange","source_locale":"zh-cn","locale":"en-gb","outdated":false,"outdated_locales":[],"edited_at":"2026-02-27T07:15:06Z","user_segment_id":null,"permission_group_id":605514,"content_tag_ids":[],"label_names":[],"body":"\u003cdiv data-page-id=\"OipXdssSio3wDZxinhXlgqBMgTa\" data-docx-has-block-data=\"false\"\u003e\n\u003cdiv class=\"ace-line old-record-id-M2dNdpL0No1XzAxS01sliW3wgjg\"\u003eDear Customer:\u003c/div\u003e\n\u003cdiv class=\"ace-line old-record-id-G0QzdgoMPoDgdVxAPpel8X2NgOd\"\u003eAll new users who register during the campaign and complete HashKey Exchange \u003cstrong\u003eKYC verification \u003c/strong\u003eand \u003cstrong\u003especified actions\u003c/strong\u003e can receive corresponding rewards.\u003c/div\u003e\n\u003cdiv class=\"ace-line old-record-id-EwUUdEsgLoezGexQWG5lE1SQgNg\"\u003e \u003c/div\u003e\n\u003cul class=\"list-bullet1\"\u003e\u003cli class=\"ace-line old-record-id-TiH7dFRDjozI8Px1kyIll6pjgnf\" data-list=\"bullet\" data-list-item-id=\"eb51abc921f1aabc78ad3317cf7266f23\"\u003e\u003cdiv\u003eCampaign period: \u003cstrong\u003eMay 24th to August 31st, 2024\u003c/strong\u003e.\u003c/div\u003e\u003c/li\u003e\u003c/ul\u003e\n\u003cdiv class=\"ace-line old-record-id-RT0XdlV4Dot3BCx4AUJlYfe8gZc\"\u003e \u003c/div\u003e\n\u003cdiv class=\"ace-line old-record-id-Hq1HdIC7PohBhrxJNbiljdvAgRh\"\u003e\u003cstrong\u003eTerms and conditions\u003c/strong\u003e\u003c/div\u003e\n\u003cul class=\"list-bullet1\"\u003e\u003cli class=\"ace-line old-record-id-BXrhd5cgtoMCzwxK7oLlXldTgBd\" data-list=\"bullet\" data-list-item-id=\"e10885825d0858b5dc84a19b074d50f63\"\u003e\u003cdiv\u003eDuring the campaign period, register and\u003cstrong\u003e complete KYC verification\u003c/strong\u003e to get:\u003c/div\u003e\u003c/li\u003e\u003c/ul\u003e\n\u003cdiv class=\"ace-line old-record-id-DWigd7255oAt16xmqG6lc7jXggg\"\u003e- Reward 1: 0.0001 BTC;\u003c/div\u003e\n\u003cdiv class=\"ace-line old-record-id-OnZOds7o1oskIUxWsPtlMKY0gae\"\u003e- Reward 2: 20 HSK; Plus 10 HSK in the \"Welcome Bundle\", a total of 30 HSK;\u003c/div\u003e\n\u003cdiv class=\"ace-line old-record-id-GgIQdiWn6obYfXxOI64l5fj0g0c\"\u003e \u003c/div\u003e\n\u003cul class=\"list-bullet1\"\u003e\u003cli class=\"ace-line old-record-id-O4E9dBdZjoRKCwx6slBleQAkgog\" data-list=\"bullet\" data-list-item-id=\"e011cb38ff563d5a03c3624e7bf646755\"\u003e\u003cdiv\u003eDuring the campaign period, complete \u003cstrong\u003ethe first transaction (no limitations on trading amount or trading pairs)\u003c/strong\u003e:\u003c/div\u003e\u003c/li\u003e\u003c/ul\u003e\n\u003cdiv class=\"ace-line old-record-id-J4ukdZJvLopfqwxXMr0l4r6fgsg\"\u003e- Reward: 40 HSK ; Plus 15 HSK in the \"Welcome Bundle\", a total of 60 HSK;\u003c/div\u003e\n\u003cdiv class=\"ace-line old-record-id-RZ2QdWG2PoTGe8xj5Z7lf2zjgGg\"\u003e \u003c/div\u003e\n\u003cul class=\"list-bullet1\"\u003e\u003cli class=\"ace-line old-record-id-OfUZdUpgCo1DwsxbEPplVQXOgBh\" data-list=\"bullet\" data-list-item-id=\"e4dc0e96b08eb7ed4711d15e9a46e4d3b\"\u003e\u003cdiv\u003eDuring the campaign period, complete \u003cstrong\u003ethe first digital asset deposit:\u003c/strong\u003e\n\u003c/div\u003e\u003c/li\u003e\u003c/ul\u003e\n\u003cdiv class=\"ace-line old-record-id-FYSrdU7y8oWUp5xflTLlHLzLgsd\"\u003e- Reward: 0.01 ETH;\u003c/div\u003e\n\u003cdiv class=\"ace-line old-record-id-Kf4PdLU4noFhxZxspojlvSlygZg\"\u003e \u003c/div\u003e\n\u003cul class=\"list-bullet1\"\u003e\u003cli class=\"ace-line old-record-id-OS7GdfjWGo1mp0xgaNMlZ2uegMe\" data-list=\"bullet\" data-list-item-id=\"e32145ad97163e7886f5ee0c0c74fdcfe\"\u003e\u003cdiv\u003eDuring the event period,\u003cstrong\u003e become a PI user\u003c/strong\u003e:\u003c/div\u003e\u003c/li\u003e\u003c/ul\u003e\n\u003cdiv class=\"ace-line old-record-id-El40diC3Oo2E7Hxh4OUlGN7sgJc\"\u003e- Reward: 160 HSK ; Plus 150 HSK in the 'PI Certification Reward' reward for a total of 310 HSK\u003c/div\u003e\n\u003cdiv class=\"ace-line old-record-id-UpPSdmMEsoEibSxTPRelVWoogNh\"\u003e \u003c/div\u003e\n\u003cul class=\"list-bullet1\"\u003e\u003cli class=\"ace-line old-record-id-OF8YdvgxmonpMJx4kf8lcuaYgxc\" data-list=\"bullet\" data-list-item-id=\"efc95f79f972043c262e39d92850fc063\"\u003e\u003cdiv\u003e\n\u003cstrong\u003eInvite others\u003c/strong\u003e, open an account and complete KYC verification during the event period;\u003c/div\u003e\u003c/li\u003e\u003c/ul\u003e\n\u003cdiv class=\"ace-line old-record-id-V32PdKn5ZoGLGNxpRO6lluybgtc\"\u003e- The inviter will receive an additional 40 HSK; plus 40 HSK in the 'Invitation Friends Earn Rewards' reward to get a total of 80 HSK\u003c/div\u003e\n\u003cdiv class=\"ace-line old-record-id-C2jLdwjf4oT3krxoeF7lTiamgib\"\u003e \u003c/div\u003e\n\u003cdiv class=\"ace-line old-record-id-UyOodHruFoVkWAxEGzYlb8fFgue\"\u003eEvent Description\u003c/div\u003e\n\u003col class=\"list-number1\"\u003e\n\u003cli class=\"ace-line old-record-id-KAfld92BtoJvmixnwdZlLbldgqb\" data-list=\"number\" data-list-item-id=\"eff9432cbf6a18d27b4a4b74fee4c2cc5\"\u003e\u003cdiv\u003eUser scope limitation: \u003cstrong\u003eusers who have completed KYC authentication and specified actions between May 24 and August 31, 2024；Retail and PI users only.\u003c/strong\u003e\n\u003c/div\u003e\u003c/li\u003e\n\u003cli class=\"ace-line old-record-id-O5zxdZbN7o37a1x90LxlNPDygWe\" data-list=\"number\" data-list-item-id=\"ebb983c01ce3e40d76cfea567d00454a5\"\u003e\n\u003cdiv\u003eReceipt conditions and methods:\u003c/div\u003e\n\u003cp\u003ea. After completing the specified action, HSK rewards will be automatically distributed to the user account within 7 days.\u003cbr\u003eb. After completing the specified action, BTC or ETH will be automatically distributed to the user account within 7 days.\u003c/p\u003e\n\u003c/li\u003e\n\u003cli class=\"ace-line old-record-id-ZcGRdFt5SocyyfxTflzlZamJgcc\" data-list=\"number\" data-list-item-id=\"ef691b4be7baa5b4bcfc2102c01b4a62f\"\u003e\u003cdiv\u003eThe existing \u003ca href=\"https://support.hashkey.com/hc/en-gb/articles/22390008478745-Welcome-Bundle\"\u003e\"Welcome Bundle\"\u003c/a\u003e,\u003ca href=\"https://www.hashkey.com/en-US/activity/celebration\"\u003e \"PI Certification Reward\"\u003c/a\u003e and \u003ca href=\"https://www.hashkey.com/en-US/Invite\"\u003e\"Invitation and Rewards\"\u003c/a\u003e activities will not be affected, and HSK rewards will be issued in a superimposed manner.\u003c/div\u003e\u003c/li\u003e\n\u003cli class=\"ace-line old-record-id-ZcGRdFt5SocyyfxTflzlZamJgcc\" data-list=\"number\" data-list-item-id=\"ea4e65263340c3df528402b5a4e98196b\"\u003eUsers registered after 18:00 on June 5, 2024, HSK Reward 2 for \"register and complete KYC\" and HSK reward for \"complete the first transaction\" in this campaign will be distributed together with the \"Welcome Bundle\". That is, users will receive 30 HSK issued by the system directly after completing KYC; 60 HSK issued by the system will be received directly after the first transaction.\u003c/li\u003e\n\u003c/ol\u003e\n\u003cdiv class=\"ace-line old-record-id-Vn90dVbESowaDhxNzB3lJZcFgZd\"\u003e \u003c/div\u003e\n\u003cdiv class=\"ace-line old-record-id-Sgg9dY6P9oToivxH0GAlUB10gBe\"\u003eHashKey Exchange\u003c/div\u003e\n\u003cdiv class=\"ace-line old-record-id-Idkxdia3DoXex0xIc4MlKWd0gVt\"\u003e \u003c/div\u003e\n\u003cdiv class=\"ace-line old-record-id-IJaOd2G0HoeiCZxM0Nkl23n5gmc\"\u003eDisclaimer:\u003c/div\u003e\n\u003cdiv class=\"ace-line old-record-id-JAw7dnWBqonHzTx8L0glDgvugXw\"\u003eThe information provided in this announcement is for general information purposes only and may be modified or changed at our sole discretion. The information does not constitute any solicitation or investment advice. Please be aware that digital assets, including cryptocurrencies, are highly volatile and subject to market risks.\u003c/div\u003e\n\u003cdiv class=\"ace-line old-record-id-K2FMdnjDmoDeVvxjorXlcoI2gvg\"\u003eThis announcement is for distribution in Hong Kong only. Not for distribution or release, directly or indirectly, in or into Mainland China, United States or any other jurisdiction in which the distribution or release would be unlawful. Certain services, features, and events may not be available in your jurisdiction.\u003c/div\u003e\n\u003cdiv class=\"ace-line old-record-id-TMn6dmXRyotWM4xPwh2l47JBgAe\"\u003eParticipation in this event does not guarantee eligibility, acceptance, or receipt of anyrewards, benefits, or incentives. HashKey Exchange may impose certain criteria, requirements, or limitations for participation, and it reserves the right to deny or disqualify individuals or entities from participating in the event. Hashkey Exchange reserves the right to make changes, modify, or cancel the event or the eligibility of any participant at any time at its sole discretion, including due to internal control, system issues or other circumstances, without any prior notice or liability.\u003c/div\u003e\n\u003cdiv class=\"ace-line old-record-id-EQOwdSXkyoR1l1xXroalxBThgrb\"\u003eTo the fullest extent permitted by law, HashKey Exchange, its affiliates, partners, and employees shall not be held liable for any direct, indirect, incidental, consequential, or special damages arising from participant’s participation in the event, including but not limited to any loss of funds, profits, business, potential profits, data, or reputation.\u003c/div\u003e\n\u003cdiv class=\"ace-line old-record-id-DCXUdiL9Joj0EzxVBKklMMcig2b\"\u003eHashKey Exchange reserves the ultimate discretion regarding the rules and rewards of the event.\u003c/div\u003e\n\u003cdiv class=\"ace-line old-record-id-EtNIdMZbTonZhex4vwxlah2ag0f\"\u003e \u003c/div\u003e\n\u003cdiv class=\"ace-line old-record-id-ER5edAxxvoR0yRxCYnzlV2bcg4c\"\u003e\n\u003cdiv data-page-id=\"DjYzdTQFUocPz6xa5xblt8f8gqh\" data-lark-html-role=\"root\" data-docx-has-block-data=\"false\"\u003e\u003cdiv\u003e\n\u003cstrong\u003eRisk Warning About HSK: \u003c/strong\u003ePlease be aware that HSK is now listed on HashKey Exchange and available for trading for professional investors (PI) only. While HSK is also available for trading on several other exchanges, it remains subject to various trading restrictions in accordance with applicable laws and regulations in different jurisdictions. There is also no guarantee of the continued listing status of HSK on any exchange. The trading of HSK may be suspended and HSK may be delisted due to reasons beyond HashKey Exchange and its affiliates’ control. The value of HSK remains subject to substantial risk and may diminish or fluctuate significantly in response to various market conditions and other factors beyond HashKey Exchange and its affiliates’ control. HashKey Exchange and its affiliates make no warranties, express or implied, in relation to HSK or any rewards and disclaim any liability relating thereto.\u003c/div\u003e\u003c/div\u003e\n\u003cdiv style=\"white-space: pre-wrap;\" data-zone-id=\"0\" data-line-index=\"1\" data-line=\"true\"\u003e \u003c/div\u003e\n\u003cdiv style=\"white-space: pre-wrap;\" data-zone-id=\"0\" data-line-index=\"2\" data-line=\"true\"\u003e\n\u003cstrong\u003eRegulatory Disclaimer: \u003c/strong\u003eThe HSK token is designed as a utility token for functional use within the ecosystem described in its whitepaper. It is not intended to constitute securities or any other regulated products under the Securities and Futures Ordinance (Cap. 571, Laws of Hong Kong), nor has it been reviewed, approved, or authorized by the Securities and Futures Commission of Hong Kong.\u003c/div\u003e\n\u003c/div\u003e\n\u003c/div\u003e","snippet":"is not intended to constitute \u003cem\u003esecurities\u003c/em\u003e or any other regulated products under the \u003cem\u003eSecurities\u003c/em\u003e and Futures Ordinance (Cap. 571","result_type":"article"},{"id":34245347046681,"url":"https://hashkey-pro.zendesk.com/api/v2/help_center/en-gb/articles/34245347046681.json","html_url":"https://support.hashkey.com/hc/en-gb/articles/34245347046681--Safe-Harbour-Exclusive-Offer-Complete-PI-verification-and-get-additional-HSK-rewards","author_id":360172183734,"comments_disabled":true,"draft":false,"promoted":false,"position":61,"vote_sum":0,"vote_count":0,"upvote_count":0,"downvote_count":0,"section_id":29204288795289,"created_at":"2024-06-26T08:10:09Z","updated_at":"2026-09-28T07:25:06Z","name":"【Safe Harbour】Exclusive Offer: Complete PI verification and get additional HSK rewards","title":"【Safe Harbour】Exclusive Offer: Complete PI verification and get additional HSK rewards","source_locale":"en-gb","locale":"en-gb","outdated":false,"outdated_locales":[],"edited_at":"2026-02-26T10:56:48Z","user_segment_id":null,"permission_group_id":605514,"content_tag_ids":[],"label_names":[],"body":"\u003cdiv data-page-id=\"S9q7dmHP0oJJxPxuIEallEJDgVc\" data-docx-has-block-data=\"false\"\u003e\u003cdiv class=\"ace-line old-record-id-TidzdpKroouEoLx37r4lZXaRgKc\"\u003e\u003cdiv data-page-id=\"S9q7dmHP0oJJxPxuIEallEJDgVc\" data-docx-has-block-data=\"false\"\u003e\n\u003cdiv class=\"ace-line old-record-id-TSMMdakNOoQ8g0xSBP3lR3cUgH4\"\u003eDear Customer:\u003c/div\u003e\n\u003cdiv class=\"ace-line old-record-id-BmDYdy5nBoz4GAxzJmglIVXEggd\"\u003e \u003c/div\u003e\n\u003cdiv class=\"ace-line old-record-id-KJzxdcjMpo9ENgxZPrXlbJpdgXg\"\u003eAll customers who verify to be \"Professional Investor\" (PI) during the \u003ca href=\"https://hk.hashkey.com/en-US/limitedTimeWelcome\"\u003eSafe Harbour\u003c/a\u003e campaign can receive corresponding rewards.\u003c/div\u003e\n\u003cdiv class=\"ace-line old-record-id-DauEdT9slomBPexhyqXlx51jgsM\"\u003e \u003c/div\u003e\n\u003cdiv class=\"ace-line old-record-id-Y23ld3GD2ohVPox0FIAlLKlbgNI\"\u003e\n\u003cstrong\u003eCampaign period: \u003c/strong\u003e24 May 2024 00:00:00 (UTC+8) ~ 31 August 2024 23:59:59 (UTC+8)\u003c/div\u003e\n\u003cdiv class=\"ace-line old-record-id-V0d7dvbesoV7sixxkailOAz1gcJ\"\u003e \u003c/div\u003e\n\u003cdiv class=\"ace-line old-record-id-Mxq8dudbbo4xMOxfYeZlysO6gsb\"\u003e\n\u003cstrong\u003eParticipant scope:\u003c/strong\u003e All customers who successfully pass verification to be \"Professional Investor\" (PI) during the campaign (\u003cstrong\u003eNo matter whether the customer registered after May 24th 2024, 00:00:00 (UTC+8) or not\u003c/strong\u003e）\u003c/div\u003e\n\u003cdiv class=\"ace-line old-record-id-WupqdoY5roIBo1x4ZCklIgjfgHz\"\u003e \u003c/div\u003e\n\u003cdiv class=\"ace-line old-record-id-SdGNdIIBioxh3hx5Zh0lIUPEgNe\"\u003e\u003cstrong\u003eTerms and conditions：\u003c/strong\u003e\u003c/div\u003e\n\u003cul class=\"list-bullet1\"\u003e\n\u003cli class=\"ace-line old-record-id-CMtWdTCvVotcELxgtfulxe2ggDc\" style=\"text-align: left;\" data-list=\"bullet\" data-list-item-id=\"ed686ed25bc3c5ec103550879cee72e80\"\u003e\n\u003cdiv\u003eDuring the event period,\u003cstrong\u003e become a PI customer\u003c/strong\u003e:\u003c/div\u003e\n\u003cul class=\"list-bullet2\"\u003e\u003cli class=\"ace-line old-record-id-OMZHdrnzcoV7u3xKwV6lzWsZgLg\" data-list=\"bullet\" data-list-item-id=\"ea3e11b79ea02e1d44db61607f6ceeceb\"\u003e\u003cdiv\u003eReward: \u003cspan class=\"wysiwyg-underline\"\u003e160 HSK\u003c/span\u003e; Plus 150 HSK in the 'PI Certification Reward' reward for a total of \u003cstrong\u003e310 HSK\u003c/strong\u003e\n\u003c/div\u003e\u003c/li\u003e\u003c/ul\u003e\n\u003c/li\u003e\n\u003cli class=\"ace-line old-record-id-Asr0daTEpoRXkBxahqVljzU9gGe\" data-list=\"bullet\" data-list-item-id=\"ed08b9e6bd0a00a4c248dc93d6ba0a23e\"\u003e\n\u003cdiv\u003eReceipt conditions and methods:\u003c/div\u003e\n\u003cul class=\"list-bullet2\"\u003e\n\u003cli class=\"ace-line old-record-id-CNaZd6dO6oisysxgqGal1iVagwt\" data-list=\"bullet\" data-list-item-id=\"efe60770a925d76560360ced36407dfff\"\u003e\u003cdiv\u003eAfter successfully passing PI verification, HSK rewards will be automatically distributed to the customer accounts together with the “\u003ca href=\"https://www.hashkey.com/en-US/activity/celebration\"\u003ePI Certification Reward\u003c/a\u003e\" rewards.\u003c/div\u003e\u003c/li\u003e\n\u003cli class=\"ace-line old-record-id-Q1ujdjuj4oC7pqxnz1Hl8AENgGd\" data-list=\"bullet\" data-list-item-id=\"ed783c00d41fb7842928ba5504ee8440e\"\u003e\u003cdiv\u003eFor qualified customers who have completed the PI verification during the campaign period, we will distribute the rewards to your accounts within 2 weeks from the announcement.\u003c/div\u003e\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/li\u003e\n\u003c/ul\u003e\n\u003cdiv class=\"ace-line old-record-id-EvEZd4jGsowbHYx1JZ5lMCs0gGe\"\u003e \u003c/div\u003e\n\u003cdiv class=\"ace-line old-record-id-CfB9dEvX9oG9QlxG7BhlMQQKgSg\"\u003eHashKey Exchange\u003c/div\u003e\n\u003cdiv class=\"ace-line old-record-id-CfB9dEvX9oG9QlxG7BhlMQQKgSg\"\u003e \u003c/div\u003e\n\u003cdiv class=\"ace-line old-record-id-CfB9dEvX9oG9QlxG7BhlMQQKgSg\"\u003e \u003c/div\u003e\n\u003cdiv class=\"ace-line old-record-id-CfB9dEvX9oG9QlxG7BhlMQQKgSg\"\u003e\u003cdiv data-page-id=\"S9q7dmHP0oJJxPxuIEallEJDgVc\" data-docx-has-block-data=\"false\"\u003e\n\u003cdiv class=\"ace-line old-record-id-ZM4WdGcxToBXkbxNWH3l5bpxgUh\"\u003e\u003cstrong\u003eDisclaimer\u003c/strong\u003e\u003c/div\u003e\n\u003cdiv class=\"ace-line old-record-id-JoXjdZjgloTnV4xEn49lY5Ipgjb\"\u003eThe information provided in this announcement is for general information purposes only and may be modified or changed at our sole discretion. The information does not constitute any solicitation or investment advice. Please be aware that digital assets, including cryptocurrencies, are highly volatile and subject to market risks.\u003c/div\u003e\n\u003cdiv class=\"ace-line old-record-id-GiutdJQwmo1yqExYPTslD3rpguc\"\u003eThis announcement is for distribution in Hong Kong only. Not for distribution or release, directly or indirectly, in or into Mainland China, United States or any other jurisdiction in which the distribution or release would be unlawful. Certain services, features, and events may not be available in your jurisdiction.\u003c/div\u003e\n\u003cdiv class=\"ace-line old-record-id-QX7ZdB1e4oUmCyxuUk4llOlpg0e\"\u003eParticipation in this event does not guarantee eligibility, acceptance, or receipt of anyrewards, benefits, or incentives. HashKey Exchange may impose certain criteria, requirements, or limitations for participation, and it reserves the right to deny or disqualify individuals or entities from participating in the event. Hashkey Exchange reserves the right to make changes, modify, or cancel the event or the eligibility of any participant at any time at its sole discretion, including due to internal control, system issues or other circumstances, without any prior notice or liability.\u003c/div\u003e\n\u003cdiv class=\"ace-line old-record-id-HONYdcPgtoYEa4xwj3vlzga6ghf\"\u003eTo the fullest extent permitted by law, HashKey Exchange, its affiliates, partners, and employees shall not be held liable for any direct, indirect, incidental, consequential, or special damages arising from participant’s participation in the event, including but not limited to any loss of funds, profits, business, potential profits, data, or reputation.\u003c/div\u003e\n\u003cdiv class=\"ace-line old-record-id-OmzDd2hg8o9G0lx2hfcl32jJgRb\"\u003eHashKey Exchange reserves the ultimate discretion regarding the rules and rewards of the event.\u003c/div\u003e\n\u003cdiv class=\"ace-line old-record-id-DTrKdqn4toYpUMxsGhalbGFKgcf\"\u003e \u003c/div\u003e\n\u003cdiv class=\"ace-line old-record-id-WUCHdJoW9oZqX9xEYz4l71yXgJf\"\u003e\n\u003cdiv data-page-id=\"DjYzdTQFUocPz6xa5xblt8f8gqh\" data-lark-html-role=\"root\" data-docx-has-block-data=\"false\"\u003e\n\u003cdiv\u003e\n\u003cstrong\u003eRisk Warning About HSK: \u003c/strong\u003ePlease be aware that HSK is now listed on HashKey Exchange and available for trading for professional investors (PI) only. While HSK is also available for trading on several other exchanges, it remains subject to various trading restrictions in accordance with applicable laws and regulations in different jurisdictions. There is also no guarantee of the continued listing status of HSK on any exchange. The trading of HSK may be suspended and HSK may be delisted due to reasons beyond HashKey Exchange and its affiliates’ control. The value of HSK remains subject to substantial risk and may diminish or fluctuate significantly in response to various market conditions and other factors beyond HashKey Exchange and its affiliates’ control. HashKey Exchange and its affiliates make no warranties, express or implied, in relation to HSK or any rewards and disclaim any liability relating thereto. \u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003e\n\u003cstrong\u003eRegulatory Disclaimer: \u003c/strong\u003eThe HSK token is designed as a utility token for functional use within the ecosystem described in its whitepaper. It is not intended to constitute securities or any other regulated products under the Securities and Futures Ordinance (Cap. 571, Laws of Hong Kong), nor has it been reviewed, approved, or authorized by the Securities and Futures Commission of Hong Kong.\u003c/div\u003e\n\u003c/div\u003e\n\u003cp\u003e\u003cspan data-lark-record-data='{\"rootId\":\"DjYzdTQFUocPz6xa5xblt8f8gqh\",\"text\":{\"initialAttributedTexts\":{\"text\":{\"0\":\"Risk Warning About HSK: Please be aware that HSK is now listed on HashKey Exchange and available for trading for professional investors (PI) only. While HSK is also available for trading on several other exchanges, it remains subject to various trading restrictions in accordance with applicable laws and regulations in different jurisdictions. There is also no guarantee of the continued listing status of HSK on any exchange. The trading of HSK may be suspended and HSK may be delisted due to reasons beyond HashKey Exchange and its affiliates’ control. The value of HSK remains subject to substantial risk and may diminish or fluctuate significantly in response to various market conditions and other factors beyond HashKey Exchange and its affiliates’ control. HashKey Exchange and its affiliates make no warranties, express or implied, in relation to HSK or any rewards and disclaim any liability relating thereto.\\nRegulatory Disclaimer: The HSK token is designed as a utility token for functional use within the ecosystem described in its whitepaper. It is not intended to constitute securities or any other regulated products under the Securities and Futures Ordinance (Cap. 571, Laws of Hong Kong), nor has it been reviewed, approved, or authorized by the Securities and Futures Commission of Hong Kong.\"},\"attribs\":{\"0\":\"*0*1+o*0|1+ow*0*1+n*0+a8\"}},\"apool\":{\"numToAttrib\":{\"0\":[\"author\",\"7381294234898268192\"],\"1\":[\"bold\",\"true\"]},\"nextNum\":2}},\"type\":\"text\",\"referenceRecordMap\":{},\"extra\":{\"channel\":\"saas\",\"isEqualBlockSelection\":true,\"pasteRandomId\":\"acd9e1f7-cae2-4f55-ac26-226585106e9c\",\"mention_page_title\":{},\"external_mention_url\":{}},\"isKeepQuoteContainer\":false,\"isFromCode\":false,\"selection\":[{\"id\":149,\"type\":\"text\",\"selection\":{\"start\":0,\"end\":1311},\"recordId\":\"Bm8vd9iS9oFyfHxxF2sl4zzzgKc\"}],\"payloadMap\":{},\"isCut\":false}' data-lark-record-format=\"docx/text\"\u003e\u003c/span\u003e\u003c/p\u003e\n\u003c/div\u003e\n\u003c/div\u003e\u003c/div\u003e\n\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e","snippet":"is not intended to constitute \u003cem\u003esecurities\u003c/em\u003e or any other regulated products under the \u003cem\u003eSecurities\u003c/em\u003e and Futures Ordinance (Cap. 571","result_type":"article"},{"id":31606874277401,"url":"https://hashkey-pro.zendesk.com/api/v2/help_center/en-gb/articles/31606874277401.json","html_url":"https://support.hashkey.com/hc/en-gb/articles/31606874277401-How-a-complaint-can-be-made","author_id":360172183734,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":-15,"vote_count":53,"upvote_count":19,"downvote_count":34,"section_id":31606631405593,"created_at":"2024-04-24T02:52:20Z","updated_at":"2026-10-09T07:17:32Z","name":"How a complaint can be made?","title":"How a complaint can be made?","source_locale":"zh-cn","locale":"en-gb","outdated":false,"outdated_locales":[],"edited_at":"2024-09-02T04:09:04Z","user_segment_id":null,"permission_group_id":605514,"content_tag_ids":[],"label_names":[],"body":"\u003cp\u003e1.1 How a complaint can be made?\u003cbr\u003eCustomers can file customer complaint to the Company by email\u003cbr\u003e(complaints@hashkey.com), setting out the complaint in full details\u003cbr\u003eincluding but not limited to circumstances of the alleged incident.\u003cbr\u003e1.2 What do customer need to provide when a complaint is lodged?\u003cbr\u003eWhen customer lodge a complaint, the Company needs customer to provide necessary\u003cbr\u003einformation for us to verify customer’s membership. To help us resolve customer’s\u003cbr\u003ecomplaint as swiftly as possible, please provide us with the following information:\u003cbr\u003e• Customer’s full name, address and other relevant personal details such as account\u003cbr\u003enumber or account details to the extent that is necessary;\u003cbr\u003e• A clear and honest outline of customer’s complaint;\u003cbr\u003e• Copies of any supporting documents concerning customer’s complaint; and\u003cbr\u003e• Details of what customer would like the Company to do to rectify the situation.\u003cbr\u003eAny personal information collected shall be subject to the applicable Privacy Policy\u003cbr\u003eStatement on the Company website.\u003c/p\u003e\n\u003cp\u003eOther details of the complaint handling procedures can be found in the attachment.\u003c/p\u003e","snippet":"including but not limited to circumstances of the alleged \u003cem\u003eincident\u003c/em\u003e. 1.2 What do customer need to provide when a complaint is","result_type":"article"},{"id":55118810941721,"url":"https://hashkey-pro.zendesk.com/api/v2/help_center/en-gb/articles/55118810941721.json","html_url":"https://support.hashkey.com/hc/en-gb/articles/55118810941721-Fraud-Prevention-and-Impersonation-Scam-Alert-Notice","author_id":360172183734,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":2,"vote_count":2,"upvote_count":2,"downvote_count":0,"section_id":48107798706585,"created_at":"2026-02-12T09:25:03Z","updated_at":"2026-10-23T03:30:50Z","name":"Fraud Prevention and Impersonation Scam Alert Notice","title":"Fraud Prevention and Impersonation Scam Alert Notice","source_locale":"en-gb","locale":"en-gb","outdated":false,"outdated_locales":[],"edited_at":"2026-02-12T09:25:58Z","user_segment_id":null,"permission_group_id":605514,"content_tag_ids":[],"label_names":[],"body":"\u003cdiv data-page-id=\"A37VdfNDso23PvxNHvwlPYnsgVc\" data-lark-html-role=\"root\" data-docx-has-block-data=\"false\"\u003e\n\u003cdiv\u003eThere has been an increase in fraudulent activities in which unauthorised third parties have impersonated representatives or employees of Hash Blockchain Limited and its affiliated entities (collectively, the \"HashKey group\"). These individuals or groups have been using means including but not limited to fake social media accounts, instant messaging applications, websites and email addresses that appear to be associated with the HashKey group to target prospective investors or members of the general public in an attempt to defraud them of their funds or personal information.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003eThese activities are not authorised by the HashKey group and are in no way affiliated with the HashKey group. The HashKey group conducts business only through its official channels and will not provide investment advice or recommendations, initiate unsolicited contact or solicit payments, personal banking details or sensitive information via instant messaging applications, social media direct messages or online chat platforms.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003eWhen in doubt, please verify the authenticity of all communications through official HashKey Group channels and take necessary precautions to protect personal information and financial interests. If you encounter any suspicious incidents or believe you have been victim of fraud, please report the matter to the Hong Kong Police Force immediately.\u003c/div\u003e\n\u003c/div\u003e\u003cp\u003e\u003cspan data-lark-record-data='{\"isCut\":false,\"rootId\":\"A37VdfNDso23PvxNHvwlPYnsgVc\",\"parentId\":\"A37VdfNDso23PvxNHvwlPYnsgVc\",\"blockIds\":[3,4,5],\"recordIds\":[\"Szb7dK6e2ohqaGxBSjrlZYCigUW\",\"M1Aod5bqEohpYXxYsM2lth4HgBf\",\"PMWmdQpl6oaTYPxV1XJl6GvAgBd\"],\"recordMap\":{\"Szb7dK6e2ohqaGxBSjrlZYCigUW\":{\"id\":\"Szb7dK6e2ohqaGxBSjrlZYCigUW\",\"snapshot\":{\"type\":\"text\",\"parent_id\":\"A37VdfNDso23PvxNHvwlPYnsgVc\",\"comments\":[],\"revisions\":[],\"locked\":false,\"hidden\":false,\"author\":\"7574258869220708065\",\"children\":[],\"text\":{\"initialAttributedTexts\":{\"text\":{\"0\":\"There has been an increase in fraudulent activities in which unauthorised third parties have impersonated representatives or employees of Hash Blockchain Limited and its affiliated entities (collectively, the \\\"HashKey group\\\"). These individuals or groups have been using means including but not limited to fake social media accounts, instant messaging applications, websites and email addresses that appear to be associated with the HashKey group to target prospective investors or members of the general public in an attempt to defraud them of their funds or personal information.\"},\"attribs\":{\"0\":\"*0+g5\"}},\"apool\":{\"numToAttrib\":{\"0\":[\"author\",\"7574258869220708065\"]},\"nextNum\":1}},\"align\":\"\",\"folded\":false}},\"M1Aod5bqEohpYXxYsM2lth4HgBf\":{\"id\":\"M1Aod5bqEohpYXxYsM2lth4HgBf\",\"snapshot\":{\"type\":\"text\",\"parent_id\":\"A37VdfNDso23PvxNHvwlPYnsgVc\",\"comments\":[],\"revisions\":[],\"locked\":false,\"hidden\":false,\"author\":\"7574258869220708065\",\"children\":[],\"text\":{\"apool\":{\"nextNum\":1,\"numToAttrib\":{\"0\":[\"author\",\"7574258869220708065\"]}},\"initialAttributedTexts\":{\"attribs\":{\"0\":\"*0+by\"},\"text\":{\"0\":\"These activities are not authorised by the HashKey group and are in no way affiliated with the HashKey group. The HashKey group conducts business only through its official channels and will not provide investment advice or recommendations, initiate unsolicited contact or solicit payments, personal banking details or sensitive information via instant messaging applications, social media direct messages or online chat platforms.\"}}},\"align\":\"\",\"folded\":false}},\"PMWmdQpl6oaTYPxV1XJl6GvAgBd\":{\"id\":\"PMWmdQpl6oaTYPxV1XJl6GvAgBd\",\"snapshot\":{\"type\":\"text\",\"parent_id\":\"A37VdfNDso23PvxNHvwlPYnsgVc\",\"comments\":[],\"revisions\":[],\"locked\":false,\"hidden\":false,\"author\":\"7574258869220708065\",\"children\":[],\"text\":{\"initialAttributedTexts\":{\"text\":{\"0\":\"When in doubt, please verify the authenticity of all communications through official HashKey Group channels and take necessary precautions to protect personal information and financial interests. If you encounter any suspicious incidents or believe you have been victim of fraud, please report the matter to the Hong Kong Police Force immediately.\"},\"attribs\":{\"0\":\"*0+9n\"}},\"apool\":{\"numToAttrib\":{\"0\":[\"author\",\"7574258869220708065\"]},\"nextNum\":1}},\"align\":\"\",\"folded\":false}},\"A37VdfNDso23PvxNHvwlPYnsgVc\":{\"id\":\"A37VdfNDso23PvxNHvwlPYnsgVc\",\"snapshot\":{\"type\":\"page\",\"parent_id\":\"\",\"comments\":[],\"revisions\":[],\"locked\":false,\"hidden\":false,\"author\":\"7574258869220708065\",\"children\":[\"RfA7dYd0uoOIUPxTenklHTzVg4f\",\"Szb7dK6e2ohqaGxBSjrlZYCigUW\",\"M1Aod5bqEohpYXxYsM2lth4HgBf\",\"PMWmdQpl6oaTYPxV1XJl6GvAgBd\",\"C6PTdNrM3oACvOxX9t9lrhatg48\",\"H0hrdDn2uoNAbCxsNfZlCPA5g2d\",\"DQObdz2wKoiEcXxOcr2l8DrYgTc\",\"ZZSVdsbOAoXzh5x89rklFhx5gje\",\"GBvKdyaLtol4Iuxv34Clwd3jgYd\",\"LukLdxXaYoy6v2xtFRylzM5Vgaf\",\"UPgpdpKPQo7Ti6x9iDglfadIgfd\",\"Fmm8d5knbosyVLxhQ8PlIJRBguf\",\"GGXbdCuuWo9qMAx4BP1lpyc8gNd\",\"NKJzdobddoM7TcxujHclYETigob\"],\"text\":{\"apool\":{\"nextNum\":1,\"numToAttrib\":{\"0\":[\"author\",\"7574258869220708065\"]}},\"initialAttributedTexts\":{\"attribs\":{\"0\":\"*0+1g\"},\"text\":{\"0\":\"Fraud Prevention and Impersonation Scam Alert Notice\"}}},\"align\":\"\",\"doc_info\":{\"editors\":[\"7574258869220708065\"],\"options\":[\"editors\",\"edit_time\"],\"deleted_editors\":null,\"option_modified\":null}}}},\"payloadMap\":{\"Szb7dK6e2ohqaGxBSjrlZYCigUW\":{\"level\":1},\"M1Aod5bqEohpYXxYsM2lth4HgBf\":{\"level\":1},\"PMWmdQpl6oaTYPxV1XJl6GvAgBd\":{\"level\":1}},\"extra\":{\"channel\":\"saas\",\"pasteRandomId\":\"4ae5f5c6-8717-4baf-842f-8bd08b69b5fc\",\"mention_page_title\":{},\"external_mention_url\":{},\"isEqualBlockSelection\":true},\"isKeepQuoteContainer\":false,\"selection\":[{\"id\":3,\"type\":\"text\",\"selection\":{\"start\":0,\"end\":581},\"recordId\":\"Szb7dK6e2ohqaGxBSjrlZYCigUW\"},{\"id\":4,\"type\":\"text\",\"selection\":{\"start\":0,\"end\":430},\"recordId\":\"M1Aod5bqEohpYXxYsM2lth4HgBf\"},{\"id\":5,\"type\":\"text\",\"selection\":{\"start\":0,\"end\":347},\"recordId\":\"PMWmdQpl6oaTYPxV1XJl6GvAgBd\"}],\"pasteFlag\":\"201d17f0-02d4-4d89-bf7a-0a600179dbd3\"}' data-lark-record-format=\"docx/record\"\u003e\u003c/span\u003e\u003c/p\u003e","snippet":"and financial interests. If you encounter any suspicious \u003cem\u003eincidents\u003c/em\u003e or believe you have been victim of fraud, please report","result_type":"article"},{"id":55118945580825,"url":"https://hashkey-pro.zendesk.com/api/v2/help_center/en-gb/articles/55118945580825.json","html_url":"https://support.hashkey.com/hc/en-gb/articles/55118945580825-Fraud-Prevention-and-Impersonation-Scam-Alert-Notice","author_id":360172183734,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":2,"vote_count":4,"upvote_count":3,"downvote_count":1,"section_id":37306125680409,"created_at":"2026-02-12T09:29:15Z","updated_at":"2026-02-12T09:29:58Z","name":"Fraud Prevention and Impersonation Scam Alert Notice","title":"Fraud Prevention and Impersonation Scam Alert Notice","source_locale":"en-gb","locale":"en-gb","outdated":false,"outdated_locales":[],"edited_at":"2026-02-12T09:29:54Z","user_segment_id":null,"permission_group_id":605514,"content_tag_ids":[],"label_names":[],"body":"\u003cdiv data-page-id=\"A37VdfNDso23PvxNHvwlPYnsgVc\" data-lark-html-role=\"root\" data-docx-has-block-data=\"false\"\u003e\n\u003cdiv\u003eThere has been an increase in fraudulent activities in which unauthorised third parties have impersonated representatives or employees of Hash Blockchain Limited and its affiliated entities (collectively, the \"HashKey group\"). These individuals or groups have been using means including but not limited to fake social media accounts, instant messaging applications, websites and email addresses that appear to be associated with the HashKey group to target prospective investors or members of the general public in an attempt to defraud them of their funds or personal information.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003eThese activities are not authorised by the HashKey group and are in no way affiliated with the HashKey group. The HashKey group conducts business only through its official channels and will not provide investment advice or recommendations, initiate unsolicited contact or solicit payments, personal banking details or sensitive information via instant messaging applications, social media direct messages or online chat platforms.\u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003eWhen in doubt, please verify the authenticity of all communications through official HashKey Group channels and take necessary precautions to protect personal information and financial interests. If you encounter any suspicious incidents or believe you have been victim of fraud, please report the matter to the Hong Kong Police Force immediately.\u003c/div\u003e\n\u003c/div\u003e\u003cp\u003e\u003cspan data-lark-record-data='{\"isCut\":false,\"rootId\":\"A37VdfNDso23PvxNHvwlPYnsgVc\",\"parentId\":\"A37VdfNDso23PvxNHvwlPYnsgVc\",\"blockIds\":[3,4,5],\"recordIds\":[\"Szb7dK6e2ohqaGxBSjrlZYCigUW\",\"M1Aod5bqEohpYXxYsM2lth4HgBf\",\"PMWmdQpl6oaTYPxV1XJl6GvAgBd\"],\"recordMap\":{\"Szb7dK6e2ohqaGxBSjrlZYCigUW\":{\"id\":\"Szb7dK6e2ohqaGxBSjrlZYCigUW\",\"snapshot\":{\"type\":\"text\",\"parent_id\":\"A37VdfNDso23PvxNHvwlPYnsgVc\",\"comments\":[],\"revisions\":[],\"locked\":false,\"hidden\":false,\"author\":\"7574258869220708065\",\"children\":[],\"text\":{\"initialAttributedTexts\":{\"text\":{\"0\":\"There has been an increase in fraudulent activities in which unauthorised third parties have impersonated representatives or employees of Hash Blockchain Limited and its affiliated entities (collectively, the \\\"HashKey group\\\"). These individuals or groups have been using means including but not limited to fake social media accounts, instant messaging applications, websites and email addresses that appear to be associated with the HashKey group to target prospective investors or members of the general public in an attempt to defraud them of their funds or personal information.\"},\"attribs\":{\"0\":\"*0+g5\"}},\"apool\":{\"numToAttrib\":{\"0\":[\"author\",\"7574258869220708065\"]},\"nextNum\":1}},\"align\":\"\",\"folded\":false}},\"M1Aod5bqEohpYXxYsM2lth4HgBf\":{\"id\":\"M1Aod5bqEohpYXxYsM2lth4HgBf\",\"snapshot\":{\"type\":\"text\",\"parent_id\":\"A37VdfNDso23PvxNHvwlPYnsgVc\",\"comments\":[],\"revisions\":[],\"locked\":false,\"hidden\":false,\"author\":\"7574258869220708065\",\"children\":[],\"text\":{\"apool\":{\"nextNum\":1,\"numToAttrib\":{\"0\":[\"author\",\"7574258869220708065\"]}},\"initialAttributedTexts\":{\"attribs\":{\"0\":\"*0+by\"},\"text\":{\"0\":\"These activities are not authorised by the HashKey group and are in no way affiliated with the HashKey group. The HashKey group conducts business only through its official channels and will not provide investment advice or recommendations, initiate unsolicited contact or solicit payments, personal banking details or sensitive information via instant messaging applications, social media direct messages or online chat platforms.\"}}},\"align\":\"\",\"folded\":false}},\"PMWmdQpl6oaTYPxV1XJl6GvAgBd\":{\"id\":\"PMWmdQpl6oaTYPxV1XJl6GvAgBd\",\"snapshot\":{\"type\":\"text\",\"parent_id\":\"A37VdfNDso23PvxNHvwlPYnsgVc\",\"comments\":[],\"revisions\":[],\"locked\":false,\"hidden\":false,\"author\":\"7574258869220708065\",\"children\":[],\"text\":{\"initialAttributedTexts\":{\"text\":{\"0\":\"When in doubt, please verify the authenticity of all communications through official HashKey Group channels and take necessary precautions to protect personal information and financial interests. If you encounter any suspicious incidents or believe you have been victim of fraud, please report the matter to the Hong Kong Police Force immediately.\"},\"attribs\":{\"0\":\"*0+9n\"}},\"apool\":{\"numToAttrib\":{\"0\":[\"author\",\"7574258869220708065\"]},\"nextNum\":1}},\"align\":\"\",\"folded\":false}},\"A37VdfNDso23PvxNHvwlPYnsgVc\":{\"id\":\"A37VdfNDso23PvxNHvwlPYnsgVc\",\"snapshot\":{\"type\":\"page\",\"parent_id\":\"\",\"comments\":[],\"revisions\":[],\"locked\":false,\"hidden\":false,\"author\":\"7574258869220708065\",\"children\":[\"RfA7dYd0uoOIUPxTenklHTzVg4f\",\"Szb7dK6e2ohqaGxBSjrlZYCigUW\",\"M1Aod5bqEohpYXxYsM2lth4HgBf\",\"PMWmdQpl6oaTYPxV1XJl6GvAgBd\",\"C6PTdNrM3oACvOxX9t9lrhatg48\",\"H0hrdDn2uoNAbCxsNfZlCPA5g2d\",\"DQObdz2wKoiEcXxOcr2l8DrYgTc\",\"ZZSVdsbOAoXzh5x89rklFhx5gje\",\"GBvKdyaLtol4Iuxv34Clwd3jgYd\",\"LukLdxXaYoy6v2xtFRylzM5Vgaf\",\"UPgpdpKPQo7Ti6x9iDglfadIgfd\",\"Fmm8d5knbosyVLxhQ8PlIJRBguf\",\"GGXbdCuuWo9qMAx4BP1lpyc8gNd\",\"NKJzdobddoM7TcxujHclYETigob\"],\"text\":{\"apool\":{\"nextNum\":1,\"numToAttrib\":{\"0\":[\"author\",\"7574258869220708065\"]}},\"initialAttributedTexts\":{\"attribs\":{\"0\":\"*0+1g\"},\"text\":{\"0\":\"Fraud Prevention and Impersonation Scam Alert Notice\"}}},\"align\":\"\",\"doc_info\":{\"editors\":[\"7574258869220708065\"],\"options\":[\"editors\",\"edit_time\"],\"deleted_editors\":null,\"option_modified\":null}}}},\"payloadMap\":{\"Szb7dK6e2ohqaGxBSjrlZYCigUW\":{\"level\":1},\"M1Aod5bqEohpYXxYsM2lth4HgBf\":{\"level\":1},\"PMWmdQpl6oaTYPxV1XJl6GvAgBd\":{\"level\":1}},\"extra\":{\"channel\":\"saas\",\"pasteRandomId\":\"4ae5f5c6-8717-4baf-842f-8bd08b69b5fc\",\"mention_page_title\":{},\"external_mention_url\":{},\"isEqualBlockSelection\":true},\"isKeepQuoteContainer\":false,\"selection\":[{\"id\":3,\"type\":\"text\",\"selection\":{\"start\":0,\"end\":581},\"recordId\":\"Szb7dK6e2ohqaGxBSjrlZYCigUW\"},{\"id\":4,\"type\":\"text\",\"selection\":{\"start\":0,\"end\":430},\"recordId\":\"M1Aod5bqEohpYXxYsM2lth4HgBf\"},{\"id\":5,\"type\":\"text\",\"selection\":{\"start\":0,\"end\":347},\"recordId\":\"PMWmdQpl6oaTYPxV1XJl6GvAgBd\"}],\"pasteFlag\":\"201d17f0-02d4-4d89-bf7a-0a600179dbd3\"}' data-lark-record-format=\"docx/record\"\u003e\u003c/span\u003e\u003c/p\u003e","snippet":"and financial interests. If you encounter any suspicious \u003cem\u003eincidents\u003c/em\u003e or believe you have been victim of fraud, please report","result_type":"article"},{"id":39953275996441,"url":"https://hashkey-pro.zendesk.com/api/v2/help_center/en-gb/articles/39953275996441.json","html_url":"https://support.hashkey.com/hc/en-gb/articles/39953275996441-HSK-Withdrawal-User-Agreement","author_id":360172183734,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":-1,"vote_count":13,"upvote_count":6,"downvote_count":7,"section_id":900000220586,"created_at":"2024-11-13T06:46:57Z","updated_at":"2026-08-04T07:55:02Z","name":"HSK Withdrawal User Agreement","title":"HSK Withdrawal User Agreement","source_locale":"en-gb","locale":"en-gb","outdated":false,"outdated_locales":[],"edited_at":"2026-02-25T06:42:20Z","user_segment_id":null,"permission_group_id":605514,"content_tag_ids":[],"label_names":[],"body":"\u003cdiv data-page-id=\"FlxWdoZtzomjMaxEP1OlXlH7gmc\" data-lark-html-role=\"root\" data-docx-has-block-data=\"false\"\u003e\u003col class=\"list-number1\"\u003e\n\u003cli class=\"ace-line old-record-id-Is47duS7SoiA0sxOAiklFDzmgxb\" data-list=\"number\" data-list-item-id=\"e840c144865f2a98e64f97cfd7c564c5a\"\u003e\u003cdiv\u003eI have carefully read the HashKey Exchange announcement regarding the withdrawal of HSK, and I clearly understand the process, requirements, time, and fees associated. I understand that the HSK withdrawal here refers to withdrawing all HSK points I have acquired on HashKey Exchange. Currently, HSK has been listed on HashKey Exchange and is available for trading to professional investors. If the user has already authorized the conversion of HSK points into HSK tokens, please proceed to trade and/or withdraw them on the assets page.\u003c/div\u003e\u003c/li\u003e\n\u003cli class=\"ace-line old-record-id-UjNTdEFHzoIA6Px8y5GleL3Agud\" data-list=\"number\" data-list-item-id=\"eea9183e12090a5a0f47470ccedd46311\"\u003e\u003cdiv\u003eI hereby confirm that I agree to withdraw all unlocked HSK in my HashKey Exchange account to the ERC-20 whitelisted address added to my HashKey Exchange account. I am also aware that HSK can only be withdrawn to the ERC-20 address that I have added to my HashKey Exchange account whitelist.\u003c/div\u003e\u003c/li\u003e\n\u003cli class=\"ace-line old-record-id-LpIsd5RljoUlSixViielGkNkgTg\" data-list=\"number\" data-list-item-id=\"e0e839af69017423303bc87d92f1e4fd3\"\u003e\u003cdiv\u003eI hereby confirm that the address I have provided is true and accurate, and that it is a legal address under my control and ownership.\u003c/div\u003e\u003c/li\u003e\n\u003cli class=\"ace-line old-record-id-Bkp3dqz1moAQ6txJgBtlxJBJguh\" data-list=\"number\" data-list-item-id=\"e33e5868ba95d51a7a7d8c10036213516\"\u003e\u003cdiv\u003eUsers must carefully check the correctness of the address when withdrawing HSK. Providing an incorrect address may result in permanent loss of assets, and HashKey Exchange will not be held liable for such loss. Furthermore, HashKey Exchange does not and is not obliged to verify the withdrawal address. Users assume all risks associated with incorrect addresses.\u003c/div\u003e\u003c/li\u003e\n\u003cli class=\"ace-line old-record-id-DVW6dYygno8TLHxlWAal3DPOgOc\" data-list=\"number\" data-list-item-id=\"e14b7c3fb8ec66f363e0c2a440230da08\"\u003e\u003cdiv\u003eUsers are advised to avoid withdrawing HSK in public network environments to prevent personal information and account data from being hacked. Using a secure internet connection (e.g. private Wi-Fi) for transactions is an effective measure to ensure the safety of assets.\u003c/div\u003e\u003c/li\u003e\n\u003cli class=\"ace-line old-record-id-QX2jdZJ3pofENfx2mEtlmSiVgne\" data-list=\"number\" data-list-item-id=\"edf074be95882574823cba5255e6fe632\"\u003e\u003cdiv\u003eUsers are required to comply with the laws and regulations of their country/region to ensure that all HSK withdrawals are made legally. HashKey Exchange will not be liable for any consequences arising from the user's failure to comply with the relevant laws and regulations.\u003c/div\u003e\u003c/li\u003e\n\u003cli class=\"ace-line old-record-id-ABi4dYzocoyksNxmA78lNKAVgph\" data-list=\"number\" data-list-item-id=\"e773502eb84e8075b5e44564df2236232\"\u003e\u003cdiv\u003eHashKey Exchange will handle users' personal information in accordance with the Privacy Policy to ensure the security and confidentiality of all information. HashKey Exchange undertakes not to disclose the user's personal information to third parties unless required by law or with the user's consent.\u003c/div\u003e\u003c/li\u003e\n\u003cli class=\"ace-line old-record-id-BZ7jdtCzFonhdsxcNqFlXqKigyd\" data-list=\"number\" data-list-item-id=\"e08425768bf459650e5d02963fb2a75ba\"\u003e\u003cdiv\u003eUsers should understand clearly and accept that HashKey Exchange is not liable for any loss of assets due to user's operational errors, technical failures, network problems or force majeure. Users should fully assess the relevant risks before transactions.\u003c/div\u003e\u003c/li\u003e\n\u003cli class=\"ace-line old-record-id-ZU3OdHHH6obbhdx9BDklJEMPg5c\" data-list=\"number\" data-list-item-id=\"ed43e7fb3b6054547e8718e871e110c86\"\u003e\u003cdiv\u003eUsers should make their own judgement and bear all the related risks when withdrawing HSK. HashKey Exchange does not provide any advice or guarantee for users' choices.\u003c/div\u003e\u003c/li\u003e\n\u003cli class=\"ace-line old-record-id-BgnbdI5vuobscNxnQJVlMfB2gNg\" data-list=\"number\" data-list-item-id=\"e43b8bc27578ca205cc0b303138c80531\"\u003e\u003cdiv\u003eHashKey Exchange is not responsible for interruptions or delays in service due to system failure, technical maintenance, or other factors beyond the user's control. Users should be aware that technical problems may affect the timeliness of transactions.\u003c/div\u003e\u003c/li\u003e\n\u003cli class=\"ace-line old-record-id-NPUAd5TAwostH8xwLLdllx8QgAh\" data-list=\"number\" data-list-item-id=\"ec23164de153cb0f1db22a213336d552a\"\u003e\u003cdiv\u003eIf any legal dispute arises from user's HSK withdrawal, the user shall bear all the responsibilities. HashKey Exchange shall not be responsible for any legal liabilities or costs in this regard.\u003c/div\u003e\u003c/li\u003e\n\u003cli class=\"ace-line old-record-id-DhyLdxhksoWLZ6xeK7clhp2SgIA\" data-list=\"number\" data-list-item-id=\"e6b70ccdbebbed512f6f5c7180d6ee6af\"\u003e\u003cdiv\u003eSince the management and distribution of HSK are handled solely by third-party custodian platforms, users shall use any such service at their own risk as well as possible fees (e.g., fees charged by third party for HSK withdrawal). HashKey Exchange does not guarantee the safety and effectiveness of these services.\u003c/div\u003e\u003c/li\u003e\n\u003cli class=\"ace-line old-record-id-YwpydnutKoDoBsx7so4l6qZTgGe\" data-list=\"number\" data-list-item-id=\"e3c053c64b229bf5c8006601bdb7cc27f\"\u003e\u003cdiv\u003eUsers should understand clearly and accept that HashKey Exchange shall not be liable for any direct, indirect, incidental, special or punitive damages arising out of the use of its platform for HSK withdrawal, including, but not limited to, damages arising out of interruptions, delays, errors or other causes of the platform services. Users shall use HashKey Exchange's services at their own risk and shall be liable for any loss or damage arising out of the use of the platform. HashKey Exchange shall not be responsible for the actions or decisions of any user. Users should exercise caution when using the platform to withdraw HSK.\u003c/div\u003e\u003c/li\u003e\n\u003cli class=\"ace-line old-record-id-Sgmdd3IIbo0J1XxsGkhlQCKhgQc\" data-list=\"number\" data-list-item-id=\"e16171527892750f5eb663a2052ed9ef8\"\u003e\u003cdiv\u003eIf you have any problems or questions during HSK withdrawal, please contact HashKey Exchange at support@customer.hashkey.com. We provide timely customer support to help you and provide solutions.\u003c/div\u003e\u003c/li\u003e\n\u003cli class=\"ace-line old-record-id-TvymdsmKFo3AdcxhcRrlCKcngNg\" data-list=\"number\" data-list-item-id=\"e00337bed75133e3f40c44f5efd23149c\"\u003e\u003cdiv\u003eBy ticking the box that I have read and agree to this agreement, I agree to all of the contents in this agreement. Any losses, expenses or liabilities arising from this shall be borne by myself. HashKey Exchange makes no promises or guarantees regarding the operation of users, and is not responsible for any losses, expenses or liabilities arising from HSK withdrawal. Once HSK is successfully withdrawn, I no longer have the right to deposit HSK into the HashKey Exchange platform, unless regulator gives special consent to this in the future.\u003c/div\u003e\u003c/li\u003e\n\u003cli class=\"ace-line old-record-id-LNCmdrXVMo6AnexZ7YWlFhvbgaf\" data-list=\"number\" data-list-item-id=\"e2ecf3298800976e4d7c39cb171127bd2\"\u003e\u003cdiv\u003eI expressly understand and accept that in the event that I forfeit any of my HSK withdrawals, any losses, costs or liabilities incurred as a result of such forfeiture shall be borne by myself, and it has nothing to do with HashKey Exchange.\u003c/div\u003e\u003c/li\u003e\n\u003c/ol\u003e\u003c/div\u003e","snippet":"personal information and account data from being hacked. Using a \u003cem\u003esecure\u003c/em\u003e internet connection (e.g. private Wi-Fi) for transactions","result_type":"article"},{"id":52812715003417,"url":"https://hashkey-pro.zendesk.com/api/v2/help_center/en-gb/articles/52812715003417.json","html_url":"https://support.hashkey.com/hc/en-gb/articles/52812715003417-HashKey-Exchange-Recurring-Buy-Now-Supports-SOL-AVAX-and-LINK","author_id":360172183734,"comments_disabled":false,"draft":false,"promoted":false,"position":0,"vote_sum":11,"vote_count":11,"upvote_count":11,"downvote_count":0,"section_id":37306125680409,"created_at":"2025-11-27T08:33:50Z","updated_at":"2025-11-27T08:34:27Z","name":"HashKey Exchange Recurring Buy Now Supports SOL, AVAX and LINK","title":"HashKey Exchange Recurring Buy Now Supports SOL, AVAX and LINK","source_locale":"zh-cn","locale":"en-gb","outdated":false,"outdated_locales":[],"edited_at":"2025-11-27T08:34:14Z","user_segment_id":null,"permission_group_id":605514,"content_tag_ids":[],"label_names":[],"body":"\u003cp\u003eDear HashKey Exchange clients,\u003c/p\u003e\u003cp\u003eHashKey Exchange is thrilled to announce the expansion of Recurring Buy to include three new virtual assets: SOL, AVAX, and LINK.\u003c/p\u003e\u003cp\u003eRecurring Buy currently supports five virtual assets in total: BTC, ETH, SOL, AVAX, and LINK, allowing you to set a fixed frequency and fixed amount to automatically buy virtual assets, making long-term asset allocation more convenient.\u003c/p\u003e\u003cp\u003eWe are committed to continuously providing you with a secure, diversified and efficient investment experience.\u003c/p\u003e\u003cp\u003eHashKey Exchange\u003c/p\u003e\u003cp\u003eHash Blockchain Limited is responsible for the issue of this material in Hong Kong. It is licensed by the Securities and Futures Commission for Types 1 and 7 regulated activities under the Securities and Futures Ordinance, and has obtained a license to operate a virtual asset trading platform under the Anti-Money Laundering and Counter-Terrorist Financing Ordinance (AMLO). HashKey Exchange does not service users from Mainland China, United States and certain other jurisdictions in compliance with laws and regulations. This material has not been reviewed by the Securities and Futures Commission of Hong Kong or any other regulator.\u003c/p\u003e","snippet":"licensed by the \u003cem\u003eSecurities\u003c/em\u003e and Futures Commission for Types 1 and 7 regulated activities under the \u003cem\u003eSecurities\u003c/em\u003e and Futures Ordinance","result_type":"article"},{"id":47820727258777,"url":"https://hashkey-pro.zendesk.com/api/v2/help_center/en-gb/articles/47820727258777.json","html_url":"https://support.hashkey.com/hc/en-gb/articles/47820727258777-Share-Your-Experience-Get-10-HSK-Reward","author_id":360172183734,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":15,"vote_count":15,"upvote_count":15,"downvote_count":0,"section_id":37306125680409,"created_at":"2025-06-10T02:49:10Z","updated_at":"2026-02-26T10:30:08Z","name":"Share Your Experience, Get 10 HSK Reward","title":"Share Your Experience, Get 10 HSK Reward","source_locale":"zh-cn","locale":"en-gb","outdated":false,"outdated_locales":[],"edited_at":"2026-02-26T10:29:36Z","user_segment_id":null,"permission_group_id":605514,"content_tag_ids":[],"label_names":[],"body":"\u003cdiv data-page-id=\"Rrh0dKo5Do2v8Xx42eol5Kqdg1d\" data-lark-html-role=\"root\" data-docx-has-block-data=\"false\"\u003e\n\u003cdiv class=\"ace-line old-record-id-doxlgGhMhJmqn428pGaojrO5PSg\"\u003eDear HashKey Exchange customer:\u003c/div\u003e\n\u003cdiv class=\"ace-line old-record-id-doxlgQtJcBAMOAaKLNOEQWXhqYd\"\u003e \u003c/div\u003e\n\u003cdiv class=\"ace-line old-record-id-doxlgPhdiVFZc8PG9nDoeMAY7Dh\"\u003eTo better understand your user experience and continuously improve our services, HashKey Exchange has recently launched a customer experience questionnaire and sincerely invites your feedback.\u003c/div\u003e\n\u003cdiv class=\"ace-line old-record-id-doxlgU9nXqzKuNSqzDDzacKPOrF\"\u003e \u003c/div\u003e\n\u003cdiv class=\"ace-line old-record-id-doxlgjCS5Lbe6JQVQFtNokQQzue\"\u003eThe entrance to the questionnaire is located in the banner area at the homepage of both Web and App. You are welcome to view and fill it out. If you complete and submit the questionnaire before June 30, 2025, we will credit 10 HSK to your HashKey Exchange account as a thank-you reward before July 15, 2025. Each user is eligible to receive the reward once during this activity period.\u003c/div\u003e\n\u003cdiv class=\"ace-line old-record-id-doxlgetOhyJNtMik3t9pdHoeDAe\"\u003e \u003c/div\u003e\n\u003cdiv class=\"ace-line old-record-id-doxlgQWtyM16JG40OJMvshsjs0c\"\u003eYour feedback is very important to us, and we look forward to hearing about your valuable experience! If you have any questions, please feel free to contact our customer service team (support@customer.hashkey.com).\u003c/div\u003e\n\u003cdiv class=\"ace-line old-record-id-doxlgHTlMckfthAzMaxjFCYbIAZ\"\u003e \u003c/div\u003e\n\u003cdiv class=\"ace-line old-record-id-doxlgX5TwsmBXj8Hnr6Bp72qdn0\"\u003eThank you for your support and trust!\u003c/div\u003e\n\u003cdiv class=\"ace-line old-record-id-doxlgKdrG9d5hp5koyAzfdixEVd\"\u003e \u003c/div\u003e\n\u003cdiv class=\"ace-line old-record-id-doxlgWBwyN95W81Y8zpY1zGrqEe\"\u003eThe activity is subject to \u003ca href=\"https://support.hashkey.com/hc/en-gb/articles/21839163224089-Terms-and-Conditions-of-HashKey-Exchange-Promotional-Campaign\" data-lark-is-custom=\"true\"\u003eHashKey Exchange promotion terms and conditions\u003c/a\u003e, as well as \u003ca href=\"https://support.hashkey.com/hc/en-gb/articles/34286118049945-HashKey-Exchange-News-Release-Standard-Terms-and-Disclaimers\" data-lark-is-custom=\"true\"\u003eHashKey Exchange News Release Standard Terms and Disclaimers\u003c/a\u003e.\u003c/div\u003e\n\u003cdiv class=\"ace-line old-record-id-doxlgLlHDvDFuiKxlKa9AK14kbd\"\u003e \u003c/div\u003e\n\u003cdiv class=\"ace-line old-record-id-doxlgmVuiwrqeb6XFanh6pKDzLg\"\u003e\u003cstrong\u003eHashKey Exchange Team\u003c/strong\u003e\u003c/div\u003e\n\u003cdiv class=\"ace-line old-record-id-doxlgZFLDPf85Nd7c4Xv9EQPPTg\"\u003e \u003c/div\u003e\n\u003cdiv class=\"ace-line old-record-id-doxlgStCHGHvHLUXuQO7fff1wCf\"\u003eHash Blockchain Limited is responsible for the issue of this material in Hong Kong. It is licensed by the Securities and Futures Commission for Types 1 and 7 regulated activities under the Securities and Futures Ordinance, and has obtained a license to operate a virtual asset trading platform under the Anti-Money Laundering and Counter-Terrorist Financing Ordinance (AMLO). HashKey Exchange does not service users from Mainland China, United States and certain other jurisdictions in compliance with laws and regulations. This material has not been reviewed by the Securities and Futures Commission of Hong Kong or any other regulator.\u003c/div\u003e\n\u003cdiv class=\"ace-line old-record-id-doxlga0Xz5BIB6fiKdKWEpIzuVd\"\u003e \u003c/div\u003e\n\u003cdiv data-page-id=\"DjYzdTQFUocPz6xa5xblt8f8gqh\" data-lark-html-role=\"root\" data-docx-has-block-data=\"false\"\u003e\n\u003cdiv\u003e\n\u003cstrong\u003eRisk Warning About HSK: \u003c/strong\u003ePlease be aware that HSK is now listed on HashKey Exchange and available for trading for professional investors (PI) only. While HSK is also available for trading on several other exchanges, it remains subject to various trading restrictions in accordance with applicable laws and regulations in different jurisdictions. There is also no guarantee of the continued listing status of HSK on any exchange. The trading of HSK may be suspended and HSK may be delisted due to reasons beyond HashKey Exchange and its affiliates’ control. The value of HSK remains subject to substantial risk and may diminish or fluctuate significantly in response to various market conditions and other factors beyond HashKey Exchange and its affiliates’ control. HashKey Exchange and its affiliates make no warranties, express or implied, in relation to HSK or any rewards and disclaim any liability relating thereto. \u003c/div\u003e\n\u003cdiv\u003e \u003c/div\u003e\n\u003cdiv\u003e\n\u003cstrong\u003eRegulatory Disclaimer: \u003c/strong\u003eThe HSK token is designed as a utility token for functional use within the ecosystem described in its whitepaper. It is not intended to constitute securities or any other regulated products under the Securities and Futures Ordinance (Cap. 571, Laws of Hong Kong), nor has it been reviewed, approved, or authorized by the Securities and Futures Commission of Hong Kong.\u003c/div\u003e\n\u003c/div\u003e\n\u003cp\u003e\u003cspan data-lark-record-data='{\"isCut\":false,\"rootId\":\"DjYzdTQFUocPz6xa5xblt8f8gqh\",\"parentId\":\"VSSBdTy6aoeBcRxm0KLlGDbRgxh\",\"blockIds\":[149],\"recordIds\":[\"Bm8vd9iS9oFyfHxxF2sl4zzzgKc\"],\"recordMap\":{\"Bm8vd9iS9oFyfHxxF2sl4zzzgKc\":{\"id\":\"Bm8vd9iS9oFyfHxxF2sl4zzzgKc\",\"snapshot\":{\"type\":\"text\",\"parent_id\":\"VSSBdTy6aoeBcRxm0KLlGDbRgxh\",\"comments\":[],\"revisions\":[],\"locked\":false,\"hidden\":false,\"author\":\"7381294234898268192\",\"children\":[],\"text\":{\"apool\":{\"nextNum\":2,\"numToAttrib\":{\"0\":[\"author\",\"7381294234898268192\"],\"1\":[\"bold\",\"true\"]}},\"initialAttributedTexts\":{\"attribs\":{\"0\":\"*0*1+o*0|1+ow*0*1+n*0+a8\"},\"text\":{\"0\":\"Risk Warning About HSK: Please be aware that HSK is now listed on HashKey Exchange and available for trading for professional investors (PI) only. While HSK is also available for trading on several other exchanges, it remains subject to various trading restrictions in accordance with applicable laws and regulations in different jurisdictions. There is also no guarantee of the continued listing status of HSK on any exchange. The trading of HSK may be suspended and HSK may be delisted due to reasons beyond HashKey Exchange and its affiliates’ control. The value of HSK remains subject to substantial risk and may diminish or fluctuate significantly in response to various market conditions and other factors beyond HashKey Exchange and its affiliates’ control. HashKey Exchange and its affiliates make no warranties, express or implied, in relation to HSK or any rewards and disclaim any liability relating thereto.\\nRegulatory Disclaimer: The HSK token is designed as a utility token for functional use within the ecosystem described in its whitepaper. It is not intended to constitute securities or any other regulated products under the Securities and Futures Ordinance (Cap. 571, Laws of Hong Kong), nor has it been reviewed, approved, or authorized by the Securities and Futures Commission of Hong Kong.\"}}},\"align\":\"\",\"folded\":false}},\"VSSBdTy6aoeBcRxm0KLlGDbRgxh\":{\"id\":\"VSSBdTy6aoeBcRxm0KLlGDbRgxh\",\"snapshot\":{\"type\":\"table_cell\",\"parent_id\":\"EGfmdEYHmoDJurxoSyvlhbkfgbj\",\"comments\":[],\"revisions\":[],\"locked\":false,\"hidden\":false,\"author\":\"7381294234898268192\",\"children\":[\"Bm8vd9iS9oFyfHxxF2sl4zzzgKc\"]}}},\"payloadMap\":{\"Bm8vd9iS9oFyfHxxF2sl4zzzgKc\":{\"level\":1}},\"extra\":{\"channel\":\"saas\",\"pasteRandomId\":\"e3b81ea1-f96e-47b9-8273-c847d21e1b9b\",\"mention_page_title\":{},\"external_mention_url\":{},\"isEqualBlockSelection\":true},\"isKeepQuoteContainer\":false,\"selection\":[{\"id\":149,\"type\":\"block\",\"recordId\":\"Bm8vd9iS9oFyfHxxF2sl4zzzgKc\"}],\"pasteFlag\":\"d34902b4-049f-4c1c-98f9-27382ad44fba\"}' data-lark-record-format=\"docx/record\"\u003e\u003c/span\u003e\u003c/p\u003e\n\u003c/div\u003e","snippet":"licensed by the \u003cem\u003eSecurities\u003c/em\u003e and Futures Commission for Types 1 and 7 regulated activities under the \u003cem\u003eSecurities\u003c/em\u003e and Futures Ordinance","result_type":"article"},{"id":20680016509337,"url":"https://hashkey-pro.zendesk.com/api/v2/help_center/en-gb/articles/20680016509337.json","html_url":"https://support.hashkey.com/hc/en-gb/articles/20680016509337-What-is-the-anti-phishing-code-and-how-to-set-it","author_id":360172183734,"comments_disabled":false,"draft":false,"promoted":false,"position":0,"vote_sum":2,"vote_count":4,"upvote_count":3,"downvote_count":1,"section_id":48107798706585,"created_at":"2023-07-15T02:19:15Z","updated_at":"2026-10-02T20:11:24Z","name":"What is the anti-phishing code and how to set it?","title":"What is the anti-phishing code and how to set it?","source_locale":"zh-cn","locale":"en-gb","outdated":false,"outdated_locales":[],"edited_at":"2023-08-25T04:41:40Z","user_segment_id":null,"permission_group_id":605514,"content_tag_ids":[],"label_names":[],"body":"\u003cdiv data-zone-id=\"0\" data-line-index=\"0\" data-line=\"true\"\u003eAnti-phishing code is a security feature often used by exchanges, to add an extra layer of security to prevent exposure through phishing emails. Once you set the anti-phishing code, all emails sent by HashKey Exchange will always contain the anti-phishing code you set, so you can identify whether the emails you receive are from the original / official HashKey Exchange or a phishing scammer.\u003c/div\u003e\n\u003cdiv data-zone-id=\"0\" data-line-index=\"1\" data-line=\"true\"\u003eAnti-phishing code setup process: Log in to your account - [Security Settings] - [Advanced Settings] - [Anti-Phishing Code].\u003c/div\u003e","snippet":"Anti-phishing code is a \u003cem\u003esecurity\u003c/em\u003e feature often used by exchanges, to add an extra layer of \u003cem\u003esecurity\u003c/em\u003e to prevent exposure through","result_type":"article"}]}